Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

59.20 ERROR

Motor rotation error.

Perform the motor component tests in the

 

 

DIAGNOSTICS menu.

 

 

 

59.30 ERROR

Fuser motor startup error

Reconnect the connector J13 of the fuser

 

 

motor and the connector J123 on the DC

 

 

controller PCA. Perform the fuser motor

 

 

component test in the DIAGNOSTICS menu.

 

 

If the message persists, replace the fuser

 

 

motor. See Fuser motor on page 200.

 

 

 

59.40 ERROR

Fuser motor rotation error

Perform the fuser motor component test in

 

 

the DIAGNOSTICS menu. If the message

 

 

persists, replace the fuser motor. See Fuser

 

 

motor on page 200.

 

 

 

59.50 ERROR

Black image drum motor startup error

Reconnect the connector J15 of the black

 

 

drum motor and the connector J121 on the

 

 

DC controller PCA. Perform the drum-motors

 

 

component test in the DIAGNOSTICS menu.

 

 

If the message persists, replace the black

 

 

drum motor. See Yellow, magenta, cyan, and

 

 

black drum motors on page 199.

 

 

 

59.51 ERROR

Cyan image drum motor startup error

Reconnect the connector J16 of the cyan

 

 

drum motor and the connector J121 on the

 

 

DC controller PCA. Perform the drum-motors

 

 

component test in the DIAGNOSTICS menu.

 

 

If the message persists, replace the cyan

 

 

drum motor. See Yellow, magenta, cyan, and

 

 

black drum motors on page 199.

 

 

 

59.52 ERROR

Magenta image drum motor startup error

Reconnect the connector J17 of the magenta

 

 

drum motor and the connector J120 on the

 

 

DC controller PCA. Perform the drum-motors

 

 

component test in the DIAGNOSTICS menu.

 

 

If the message persists, replace the magenta

 

 

drum motor. See Yellow, magenta, cyan, and

 

 

black drum motors on page 199.

 

 

 

59.53 ERROR

Yellow image drum motor startup error

Reconnect the connector J18 of the yellow

 

 

drum motor and the connector J120 on the

 

 

DC controller PCA. Perform the drum-motors

 

 

component test in the DIAGNOSTICS menu.

 

 

If the message persists, replace the yellow

 

 

drum motor. See Yellow, magenta, cyan, and

 

 

black drum motors on page 199.

 

 

 

59.60 ERROR

Black image drum motor rotation error

Perform the drum-motors component test in

 

 

the DIAGNOSTICS menu. If the message

 

 

persists, replace the black drum motor. See

 

 

Yellow, magenta, cyan, and black drum

 

 

motors on page 199.

 

 

 

59.61 ERROR

Cyan image drum motor rotation error

Perform the drum-motors component test in

 

 

the DIAGNOSTICS menu. If the message

 

 

persists, replace the cyan drum motor. See

 

 

Yellow, magenta, cyan, and black drum

 

 

motors on page 199.

 

 

 

59.62 ERROR

Magenta image drum motor rotation error

Perform the drum-motors component test in

 

 

the DIAGNOSTICS menu. If the message

 

 

persists, replace the magenta drum motor.

 

 

See Yellow, magenta, cyan, and black drum

 

 

motors on page 199.

 

 

 

352 Chapter 3 Solve problems

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HP Enterprise CC490A manual Description Recommended action Error, Diagnostics menu