Event log message

Description

Comments

 

 

 

 

 

 

13.13.00

DUPLEX PATH, PAPER STOPPED JAM

 

 

 

 

 

 

 

 

13.1C.00

FUSER ACCORDION JAM

 

 

 

 

 

 

 

 

13.20.00

PRINTER COULD NOT

 

 

 

 

AUTOMATICALLY EJECT PAPER

 

 

 

 

 

 

 

 

13.21.00

DOOR OPEN JAM

 

 

 

 

 

 

 

 

13.30.00

PAPER FEED 1, PAPER LATE JAM

 

 

 

 

 

 

 

 

41.XX.00

X=11 Yellow laser scanner

 

 

 

 

X=12 Magenta laser scanner

 

 

 

 

X=13 Cyan laser scanner

 

 

 

 

X=14. Black laser scanner

 

 

 

 

X=15. Main drive

 

 

 

 

X=16. Main drive

 

 

 

 

X=17. Main drive scanner

 

 

 

 

 

 

54.01

The humidity-environment sensor is

Ensure the product is in a supported

 

abnormal.

environment. If the error persists, replace

 

 

 

the CN1 environment sensor.

 

 

 

 

54.02

Printer error

Developer failure

 

 

 

 

 

54.03

Printer error

Density sensor failure.

 

 

 

 

 

54.05

Printer error

Media sensor out of range.

 

 

 

 

 

54.06

The DMAX density or OHT sensor is out

1.

Press the Home button.

 

of range.

 

 

 

 

 

 

2.

Press the down arrow

to highlight

 

 

 

 

CONFIGURE DEVICE, and then

 

 

 

 

press the OK button.

 

 

 

 

3.

Press the down arrow

to highlight

 

 

 

 

PRINT QUALITY, and then press

 

 

 

 

the OK button.

 

 

 

 

4.

Press the down arrow

to highlight

 

 

 

 

QUICK CALIBRATE NOW, and

 

 

 

 

then press the OK button.

 

 

 

 

54.07

Printer error

Rotary motor error

 

 

 

 

 

 

54.XX

Drum phase sensor is out of range.

 

 

 

 

XX = 07 Yellow

 

 

 

XX = 08 Magenta

XX = 09 Cyan

XX = 0A Black

ENWW

Tools for troubleshooting 379

Page 411
Image 411
HP Enterprise CC490A manual Configure DEVICE, and then, Quick Calibrate NOW