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| Troubleshooting |
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| Table 13: Suggested Actions for Operational Problems | ||
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| Problem | Probable Cause | Suggested Action |
| Autoloader does not | The power cord or | Check all outlets and power |
| power up. | source is | cords for proper connection. |
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| malfunctioning or the |
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| autoloader is incorrectly |
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| configured. |
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| The power switch on the | Flip the power switch on the |
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| back of the autoloader | back of the autoloader back |
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| is set to 0. | to the position and, if |
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| necessary, press the power |
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| button on the front of the |
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| autoloader. |
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| The DCA is not fully | Reseat the DCA to ensure a |
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| seated. | good connection to the |
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| chassis assembly. |
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Error Messages
Failures can occur while operating the autoloader. They prevent the autoloader from completing a specific action. When a failure occurs, two things can happen:
■No error message appears, but the autoloader fails to complete the action. If no message appears, you will need to call a service representative to troubleshoot the problem.
■An error message appears on the front panel or Web Administration. If an error message appears, follow the procedures listed in Table 14 to try and resolve the problem.
SSL1016 Tape Autoloader Reference Guide | 129 |
