Troubleshooting

 

 

 

 

 

.

 

 

 

 

Table 14: Error Messages

 

 

 

 

 

 

 

 

Error Message

Description

 

Suggested Repair

 

00 - 25

General software

Power cycle the autoloader and run the Health test.

 

 

flags

Check HP website for firmware updates.

 

 

 

 

 

 

 

 

 

26

Message Send ID

Check SCSI Bus cables and terminators.

 

 

error

Make sure the host bus adapter is installed,

 

 

 

 

 

 

 

detected, and configured properly.

 

 

 

Power cycle autoloader. Repeat checks after power

 

 

 

 

cycle.

 

 

 

 

 

 

27

Message bad

Check SCSI bus cables and terminators.

 

 

 

Make sure the host bus adapter is installed,

 

 

 

 

detected, and configured properly.

 

 

 

Power cycle autoloader. Repeat checks after power

 

 

 

 

cycle.

 

 

 

 

 

 

28

Message parameter

Check host device driver.

 

 

bad

Make sure the software application is supported,

 

 

 

 

 

 

 

has the autoloader correctly configured, and has

 

 

 

 

the latest patches installed.

 

 

 

Check SCSI bus cables and terminators.

 

 

 

Make sure the host bus adapter is installed,

 

 

 

 

detected, and configured properly.

 

 

 

Power cycle autoloader. Repeat checks after power

 

 

 

 

cycle.

 

 

 

 

 

 

29

Invalid element

Check host device driver.

 

 

 

Make sure the software application is supported,

 

 

 

 

has the autoloader correctly configured, and has

 

 

 

 

the latest patches installed.

 

 

 

Power cycle autoloader. Repeat checks after power

 

 

 

 

cycle.

 

 

 

 

 

 

SSL1016 Tape Autoloader Reference Guide

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HP SSL1016 manual Error Message Description Suggested Repair