HP SSL1016 manual 132

Troubleshooting

Table 14: Error Messages
Error Message	Description	Suggested Repair
2A	Invalid element status	■ Check host device driver.
		■ Make sure the software application is supported,
		has the autoloader correctly configured, and has
		the latest patches installed.
		■ Power cycle autoloader. Repeat checks after power
		cycle.
2B-2F	Firmware tables and	■ Power cycle the autoloader and run the Health test.
	stacks invalid	■ Update firmware.
		■ Change position of the firmware jumper to enable
		secondary firmware image:
		1. Remove the DCA. (See Appendix D for
		instructions.)
		2. Change the jumpers on the front of the DCA
		from vertical to horizontal or horizontal to
		vertical.
		3. Install the DCA.
		4. Power on the autoloader and, if necessary,
		attempt a firmware upgrade.
30	Post Failure	■ Verify that the DCA and magazines are properly
		seated.
		■ Power cycle the autoloader.
31 - 38	System Monitoring	■ Power cycle the autoloader and run the Health test.
	type events	■ Check HP website for firmware updates.
39	Offline	No action required.
3A	Door locked	No action required.
3B	Open front	■ Install magazine or magazine blank.
		■ Try a different magazine or magazine blank.

132 SSL1016 Tape Autoloader Reference Guide