HP SSL1016 manual 134

Troubleshooting

Table 14: Error Messages
Error Message	Description		Suggested Repair
A5	Source element	■	Verify that the expected source really does have a
	empty		cartridge.
		■ Run the Health test.
		■ If the source is a magazine, replace the cartridge in
			that slot with a different cartridge and try again. If
			error continues, replace the magazine.
		■ If source is the tape drive, verify the tape drive has a
			cartridge and it was ejected.
		■ Power cycle the autoloader.
		■ If error continues, contact HP customer support.
A6	Source magazine	■	Verify the magazine is installed correctly into the
	missing		autoloader.
		■ Remove and insert the magazine again.
		■ Run the Health test.
		■ Try a different magazine or magazine blank.
		■ Power cycle the autoloader.
		■	Replace the magazine.
A7	Destination	■	Verify the magazine is installed correctly into the
	magazine missing		autoloader.
		■ Remove and insert the magazine again.
		■ Run the Health test.
		■ Try a different magazine or magazine blank.
		■ Power cycle the autoloader.
		■	Replace the magazine.

134 SSL1016 Tape Autoloader Reference Guide