HP SSL1016 manual Understanding Error Messages

Troubleshooting

Understanding Error Messages

When a failure first occurs, a two-digit error message appears on the front panel of the autoloader. See Table 14 for the error description and suggested repair.

When viewing the error log from the front panel, the text that appears is similar to the following:

Task: Picker

Error: 02b9202f

Contxt: 03ac/00400100

POC: 00022

POH: 00000:07:41: #14

Find the eight characters following “Error:” in the second line of the block of text. The third and fourth digits are the error code. In the example above, the error code is b9. In Table 14, you will see that this is an error event related to the picker.

Note: POH is the time of the error with an assigned number. The higher the error number is, the more recent it is.

If you need to view an error log from Web Administrator, the text that appears is similar to the following:

0014: PC: 00022 POH: 00000 : 07 : 41 Error: 02b9202f, Context: 03ac/00400100 070d02c7 : a70dfd3a : 0708000a : 00000000

00000000 : 00000000 : 00000000 : 00000000

00000000 : 00000000 : 00000000 : 00000000

Find the eight characters following “Error:” in the first line of the block of text. The third and fourth digits are the error code. In the example above, the error code is b9. In Table 14, you will see that this is an error event related to the picker.

130 SSL1016 Tape Autoloader Reference Guide