Troubleshooting

Table 14: Error Messages

 

 

 

 

 

 

Error Message

Description

 

Suggested Repair

AD

Mail slot solenoid

Insert a cartridge into the autoloader via the mail

 

error

 

slot.

 

 

Power cycle the autoloader.

 

 

 

AE

Unknown servo error

Run the Health test.

 

 

 

AF

Error log information

No action required.

 

event

 

 

 

 

 

 

B0 - BF

Error events related

Run the Picker test.

 

to the picker not

 

Run the Health test.

 

rotating or

 

translating correctly.

Power cycle the autoloader.

 

 

 

 

 

 

C0

Unknown motor error

Run the Health test.

 

 

Power cycle the autoloader.

 

 

 

 

D0

Magazine solenoid

Remove and insert each magazine.

 

bad

Try a different magazine, if possible.

 

 

 

 

Power cycle the autoloader.

 

 

 

 

D1

Magazine present

Remove and insert each magazine.

 

sensor bad

Try a different magazine, if possible.

 

 

 

 

Power cycle the autoloader.

 

 

 

 

136

SSL1016 Tape Autoloader Reference Guide

Page 136
Image 136
HP SSL1016 manual 136