
7.2 When Faxing Is Not Performed Correctly | 7 | |
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7.2When Faxing Is Not Performed Correctly
Faxes Cannot Be Sent
Symptom | Possible Cause | Remedy | |
The document cannot be scanned. | The document is too thick. | Position the document on the | |
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| Original Glass to send it. | |
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| (p. | |
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| The document is too thin or too | Position the document on the | |
| small. | Original Glass to send it. | |
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| (p. | |
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| The Original Glass is dirty. | Wipe the glass with a soft, dry | |
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| cloth. | |
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The document was scanned at an | The document is not positioned | Adjust the Document Guide | |
angle. | correctly. | Plates for the size of the | |
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| document. (p. | |
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The fax received by the recipient is | The document is not positioned | Position the document | |
not clear. | correctly. | correctly. (p. | |
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| The Original Glass is dirty. | Wipe the glass with a soft, dry | |
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| cloth. | |
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| The text in the document is too | Adjust the scanning contrast. | |
| faint. | (p. | |
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| There is a problem with the | Check that this machine can | |
| telephone connection or with | make clean copies. If it can, try | |
| the recipient’s fax machine. | sending the fax again. | |
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The fax received by the recipient is | The document was sent with | Load the document with the | |
blank. | the front side facing down | front side facing up, and then try | |
| (while using the Automatic | sending the fax again. (p. | |
| Document Feeder). |
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Faxes cannot be sent | The fax number is wrong. | Check the fax number. | |
automatically. |
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A number specifically for | Check the number. | ||
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| telephone calls is being dialed. |
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| There is a problem with the | Contact the recipient. | |
| recipient’s fax machine (it is out |
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| of paper, it is not set to receive |
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| faxes automatically, it is turned |
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| off, etc.). |
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Appendix Chapter 7
Fax Kit |