7.2 When Faxing Is Not Performed Correctly

7

 

 

 

7.2When Faxing Is Not Performed Correctly

Faxes Cannot Be Sent

Symptom

Possible Cause

Remedy

The document cannot be scanned.

The document is too thick.

Position the document on the

 

 

Original Glass to send it.

 

 

(p. 3-13)

 

 

 

 

The document is too thin or too

Position the document on the

 

small.

Original Glass to send it.

 

 

(p. 3-13)

 

 

 

 

The Original Glass is dirty.

Wipe the glass with a soft, dry

 

 

cloth.

 

 

 

The document was scanned at an

The document is not positioned

Adjust the Document Guide

angle.

correctly.

Plates for the size of the

 

 

document. (p. 3-12)

 

 

 

The fax received by the recipient is

The document is not positioned

Position the document

not clear.

correctly.

correctly. (p. 3-13)

 

 

 

 

The Original Glass is dirty.

Wipe the glass with a soft, dry

 

 

cloth.

 

 

 

 

The text in the document is too

Adjust the scanning contrast.

 

faint.

(p. 6-32)

 

 

 

 

There is a problem with the

Check that this machine can

 

telephone connection or with

make clean copies. If it can, try

 

the recipient’s fax machine.

sending the fax again.

 

 

 

The fax received by the recipient is

The document was sent with

Load the document with the

blank.

the front side facing down

front side facing up, and then try

 

(while using the Automatic

sending the fax again. (p. 3-12)

 

Document Feeder).

 

 

 

 

Faxes cannot be sent

The fax number is wrong.

Check the fax number.

automatically.

 

 

A number specifically for

Check the number.

 

 

telephone calls is being dialed.

 

 

 

 

 

There is a problem with the

Contact the recipient.

 

recipient’s fax machine (it is out

 

 

of paper, it is not set to receive

 

 

faxes automatically, it is turned

 

 

off, etc.).

 

 

 

 

Appendix Chapter 7

Fax Kit (FX-3)

7-3

Page 146
Image 146
Konica Minolta (FX-3) manual When Faxing Is Not Performed Correctly, Faxes Cannot Be Sent