Appendix Chapter 7
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| 7.2 When Faxing Is Not Performed Correctly | |||
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| Faxes Cannot Be Received |
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| Symptom | Possible Cause | Remedy |
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| The received fax is not clear. | Paper that does not meet | Use paper that meets | ||
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| specifications has been used. | specifications. | |
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| The paper is damp. | Replace the paper. | |
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| The toner is empty. | Replace the toner bottle with a | |
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| new one. | |
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| There is a problem with the | Check that the machine can | |
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| telephone connection or with | make clean copies. If it can, | |
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| the caller’s fax machine. | have the caller send the fax | |
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| again. | |
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| The received fax is blank. | The toner is empty. | Replace the toner bottle with a | ||
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| new one. | |
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| The caller sent the back of the | Contact the caller. | |
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| fax pages. |
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| Faxes cannot be received | The machine is set to receive | Set the machine to automatic | ||
| automatically. | faxes manually. | reception. (p. | ||
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| The memory is full. | Load paper if it is empty, and | |
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| then print the faxes stored in the | |
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| memory. | |
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| Some error occurred. | Follow the instructions in any | |
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| messages that appear on the | |
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| display. | |
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| Black streaks appear through the | There is a problem with the | Check that the machine can | ||
| copy. | telephone connection or with | make clean copies. If it can, | ||
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| the caller’s fax machine. | have the caller send the fax | |
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| again. | |
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Fax Kit |