Troubleshooting (Advanced) | Page 16 of 18 |
reader.
"Lift Finger" is displayed during operation.
*6 : Windows XP: [start]
When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete user data] passport wizard and delete existing passports.
You can temporarily disable the fingerprint sensor with the following procedure.
1.Click 
on the notification area and then 
.
2.Select [Don’t Use Sensor].
The icon turns gray.
To enable the fingerprint sensor, proceed as follows.
1.
.
2.Select [Use Sensor].
Others
No response.
A motion image file cannot
be played using Windows® Media Player and the message [Codec required] appears.
Press «Ctrl» + «Shift» + «Esc» to open Task Manager and close the software application.
An input screen (e.g., password input screen at startup) may be hidden behind another window. Use «Alt» + «Tab» to check.
Shut down by pressing and holding the power switch for 4 seconds or longer, and turn on the computer and open the application again. If Windows runs correctly, but the application software does not start, perform the procedure below.
Click 
(Start) - [Control Panel] - [Uninstall a program] and remove the failing application software, then reinstall the application software.
Click [start] - [Control Panel] - [Add or Remove Programs] and remove the failing application software, then reinstall the application software.
Some motion image files require a Codec that is not installed as standard. In this case, connect to the Internet and try playback of the file again. The Codec may automatically be downloaded so you may be able to play it.
file://X:\MÀJ Site Web GouvQc\Novembre 2011 Ajout de Panasonic\Guides d'usager\C...
