
Troubleshooting (Advanced) | Page 1 of 18 |
Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
Refer to Check the Computer’s Usage Status.
Shut Down
Cannot shut down or restart | | Remove USB devices. |
Windows. | | It may take 1 or 2 minutes to shut down. |
|
Display
The screen does not become bright even if pressing «Fn» + «F2».
Takes time to display [Power Options] screen.
The [Panasonic] boot screen is not displayed on the external display.
There are red, green, or blue dots on the screen, or there is unevenness in colors and brightness on the screen.
The brightness is set low to avoid malfunction where surrounding temperature is high. Use it in an environment of between 5ºC and 35ºC.
With the following steps, confirm whether [Copy of Panasonic Power Management] created when the Power Saving Utility is made has become 100 and more or not.
1.Click or
on the notification area and click [More power options].
2.Click [Show additional plans].
When more than one [Copy of Panasonic Power Management] is displayed, click [Change plan settings] in the power plan to be deleted and click [Delete this plan] to delete.
As soon as the computer starts up, press «F2» or «Del» several times and start the Setup Utility.
The following are not malfunctions.
Although advanced
Due to the natural characteristics of LCD screens, you may notice unevenness in colors and brightness depending on your angle of
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