Troubleshooting (Advanced) | Page 15 of 18 |
Protector Suite reinstallation.
Lost [File Safe] backup password.
Accessing [File Safe] after Protector Suite uninstallation.
Accessing [File Safe] after computer crash.
Removing data from the
Enrollment to the hard disk:
If enrollment to hard disk is used, "Protector Suite" has not stored any data on the device and therefore has no problem to continue after you replaced the sensor. However, in case you use the
If the fingerprint has been enrolled to the device, a new passport will be required. Follow the procedure in the section Starting Over.
Uninstall Protector Suite before reinstalling it. After uninstallation, reinstall Protector Suite (
Installation).
During Protector Suite uninstallation, you can select whether to delete the Protector Suite Data - including passports.
To use password data or "Password Bank" data after reinstalling Protector Suite, select [Leave Protector Suite *.* data for later use]. After the new installation, you will be able to use your data again.
If you select [Remove all Protector Suite *.* data], you need to enroll fingerprint data again after reinstalling Protector Suite. In case of changing the Enrollment mode, reinstalling Protector Suite is necessary.
It is necessary to change the backup password for [File Safe], refer to the Protector Suite Help menu.
Click 
(Start)*6 - [All Programs] - [Protector Suite] - [Control Center] - [Help] - [Help].
[File Safe] data can be accessed only using Protector Suite. If you accidentally uninstalled Protector Suite, you have to reinstall it. If passport data was not removed during uninstallation, everything will work automatically including [File Safe]. If the passport data was removed during uninstallation the [File Safe] will recognize that the installation was changed and will offer to use the backup password, instead.
If you have an exported passport, import it now so you can access [File Safe] directly using fingerprints. Otherwise you can access [File Safe] using the [File Safe] backup password: [File Safe] will recognize that the installation was changed and will offer to use the backup password, instead.
file://X:\MÀJ Site Web GouvQc\Novembre 2011 Ajout de Panasonic\Guides d'usager\C...
