Over Temp

The internal fixture temperature has exceeded the maximum allowable temperature. The lamp and the motors will shut down.

1.The primary external cause is high ambient air temperature. The fixture’s maximum ambient temperature rating is shown in the section titled “Environmental Specifications” on page 1-5. Unplug the fixture and wait 5 to 10 minutes for it to cool before plugging it back in.

2.If allowing the fixture to cool does not solve the problem, check to make sure the fan is working. Home the fixture, either by selecting HOME from the Test menu, or by unplugging the fixture and plugging it back in. Place your hand over the air exhaust shown in Figure 2-13 on page 2-21. You should feel air movement. If not, the fan has failed. Contact High End Systems Customer Service in one of the ways shown in the section titled “Contacting High End Systems” on page Intro-4.

3.If the fan is working, unplug the fixture and verify the voltage setting matches the power supply as shown in the section titled “Setting the Fixture Voltage” on page 1-10. If the voltage setting is correct, contact High End Systems Customer Service in one of the ways shown in the section titled “Contacting High End Systems” on page Intro-4.

PRST Lost

(Preset Lost.) Scenes (presets) stored in the fixture’s onboard sixteen- scene memory were lost.

The causes and solution for this error are the same as for “EMEM [message]”.

PGRM Time

Occurs during a crossload when a receiving fixture has exceeded the maximum allowable programming time. The crossloading fixture will make a number of attempts to send new program data to each of the receiving fixtures. If the receiving fixtures fails to respond properly after a number of programming attempts have been made, the crossloading fixture will drop the offending fixture from the upload list, and display this error message.

Remove one fixture at a time from the link and attempt the crossload again until you can isolate the crossload problem to a particular fixture. Contact High End Systems Customer Service in one of the ways shown in the section titled “Contacting High End Systems” on page Intro-4.

Shut Down

The fixture has received a Shutdown command from the controller and has shut down; i.e., the lamp and motors have been turned off. Homing the fixture will bring it out of shutdown.

2-28Troubleshooting

Technobeam® User Manual

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High End Systems Technobeam manual Over Temp, Prst Lost, Pgrm Time, Shut Down, 28Troubleshooting