Section 4

Diagnostics/Troubleshooting

Introduction

Section 4 contains information to help you find problems.

Power Supply Troubleshooting helps you solve AC power and Power Supply problems.

Power-On-Self-Test (POST) checks the condition of Switch with the exception of the GBICs.

Continuous Test checks the condition of the Switch including the GBICs and requires that you place a Loopback plug on each GBIC.

Fiber Continuity tests for open fibers in the cable network.

Power Supply Troubleshooting

Tables 4-1 and 4-2 are troubleshooting matrixes for finding AC source power and Power Supply problems. They use indications such as LEDs and fan rotation to find problems. Use Table 4-1 for chassis that contain one Power Supply. Use Table 4-2 for chassis that contain two Power Supplies.

If the appropriate table does not lead you to the problem or if you need a new Power Supply, notify Ancor Customer Service or your authorized maintenance provider. Refer to Appendix B for information about how to contact Ancor Customer Service.

GigWorks MkII-16 Switch Model MKII-BASE16

Diagnostics/Troubleshooting 4-1

Installer's/User's Manual

59003-01 Rev. A

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Q-Logic MKII-BASE16 user manual Diagnostics/Troubleshooting, Power Supply Troubleshooting