Q-Logic MKII-BASE16 user manual Switch Utilities Diagnostics Trace

Models: MKII-BASE16

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Switch Utilities — Diagnostics Trace

Diagnostics Trace

Diagnostics Trace Overview

The Diagnostics Trace tab allows Ancor service personnel to follow the progress of selected operations as they proceed through the Switch. This tab is included in the Switch Utilities for the customer because at some point, if you are experiencing problems, an Ancor Service engineer may ask you to perform a Diagnostics Trace, read the results, and send them back to the factory. Therefore, use this tab only under the direction of Ancor Customer Service personnel.

A typical Diagnostics Trace scenario follows (Refer to Figure 3-5):

1.Press the Enables radio button to enable the Enables display and controls.

2.Use the Enables controls to read the current list of Diagnostics Trace functions from the Switch.

3.Press the Trace Clear button to clear the Switch’s Diagnostics Buffer.

4.Use the Enables controls to select (highlight) one or more of the Diagnostics Trace functions. Selecting a time stamp is optional (in the list of functions).

5.Use the Enables controls to apply the selected Diagnostics Trace functions to the Switch. This clears the Diagnostics Trace buffer (if you had it selected in the list of functions) and activates the selected Diagnostics Trace operations in the Switch. At this point the Switch is logging the progress of the enabled Diagnostics Trace functions into the Diagnostics Trace Buffer.

The Ancor service engineer may have you perform a specific operation like attempt a login from a node connected to the Switch or communicate between devices interconnected through the Switch.

6.(Refer to Figure 3-5) Press the Display radio button to enable the Display controls.

7.Use the Display controls to read and display the Switch’s Diagnostics Trace Buffer.

8.Use File>Save to save the Display to a file.

9.Use the Enables controls to read the current list of Diagnostics Trace functions from the Switch. This list will have the enabled Diagnostics Trace functions highlighted.

10.Click the highlighted Diagnostics Trace functions to disable them.

11.Apply the list to the Switch with all Diagnostics Trace functions disabled (not highlighted). This disables all Diagnostics Trace functions in the Switch. After applying the list to the Switch, you may perform a Read operation just to make sure the the list comes back from the Switch with all the Diagnostics Trace functions clear (not highlighted).

12.Ancor Customer Service will explain how and where to send the file of the Diagnostics Trace Buffer.

GigWorks MkII-16 Switch Model MKII-BASE16

Switch Management 3-17

Installer's/User's Manual

59003-01 Rev. A

Page 57
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Q-Logic MKII-BASE16 user manual Switch Utilities Diagnostics Trace