Technical Support | RAD Data comm IPmux-11 specs

Installation and Operation Manual		Chapter 6 Troubleshooting and Diagnostics

6.7 Technical Support

Technical support for this product can be obtained from the local distributor from whom it was purchased.

For further information, please contact the RAD distributor nearest you or one of RAD's offices worldwide. This information can be found at www.rad.com (offices – About RAD > Worldwide Offices; distributors – Where to Buy > End Users).

IPmux-11 Ver. 2.00

Technical Support

6-25

Page 123

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RAD Data comm IPmux-11 operation manual Technical Support

Contents

IPmux-11 Page IPmux-11 Limited Warranty Product Disposal Please observe the following precautions General Safety Practices Connection of AC MainsConnection of DC Mains Connection of Data and Telecommunications Cables Ports Safety Status Electromagnetic Compatibility EMC FCC-15 User Information Canadian Emission Requirements Supplementary Information SafetyManufacturers Name Manufacturers Address Product Name Connecting the Power Installing IPmux-11Configuring IPmux-11 Connecting the Interfaces Configuring the Internal Bridge Configuring the IP Management ParametersConfiguring E1 and T1 at the Physical Level Configuring Bundle Connections Contents Configuration Configuring IPmux-11 for a Typical ApplicationTroubleshooting and Diagnostics Versions Overview Ethernet Interface Application FeaturesE1 Interface T1 Interface To calculate distance TDMoIP Operation ModesFiber Optic Interface Options To calculate optical budget QoS ManagementTiming Physical Description Functional DescriptionOperation Modes Testing Timeslot Assignment in a BundleTiming Modes External Network Timing Network Timing Schemes TDM Payload Frame FormatSingle Source Clock Network TDMoIP Field Length Bytes LayerLayer IP Layer Data Layer UDP Ports Definition Vlan SupportUDP Support TDMoMPLS Data Packet Delay Variation Ethernet Throughput Pdvt Buffer Effect on DelayPacketization Delay Pdvt Jitter Buffer CAS Framed Round Trip Delay Reorder and Duplication of Ethernet FramesReordering Frames Duplicated Frames End-to-End Alarm GenerationTrail-Extended Mode OAM Connectivity Vlan Check for Packets Sent by IPmux-11 Vlan Traffic BehaviorEthernet Ports Vlan Check for Packets that are Received by IPmux-11 11. IPmux-11 with Two Ethernet User Port Switch Operation Modes Rate Limiting and Vlan Tagging Modes Automatic Per-Port Rate Limiting 11. Mode B Switch Behavior When Handling User and Network TrafficSwitch Behavior User and Network Traffic 10. Mode a 13. Mode D 12. Mode C 15. Mode F 14. Mode E No VLANs can be created on the network port 16. Mode GWhen operating in the Mode G, the following rules apply Both user ports can get the same default Vlan ID 17. Switch Behavior Management Traffic Switch Behavior When Handling Management Traffic Technical Specifications Height AC/DC Source VAC or -40/-60 VDC Power 8W max ConsumptionNumber Connections Jitter Buffer Size Msec with 1 msec granularity Introduction Technical Specifications IPmux-11 Ver Site Requirements and Prerequisites Introduction Connecting the Ethernet Equipment Package Contents To connect to the E1/T1 devices with balanced interfaces Connecting to the E1/T1 DevicesConnecting the Ethernet User Equipment To connect to the Ethernet user equipment To connect to the external clock source Connecting to the External Clock SourceConnecting to the Ascii Terminal Connecting IPmux-11 to Power To connect DC power Connecting AC PowerConnecting DC Power To connect AC powerPage Controls and Indicators Turning IPmux-11 OnTo turn on IPmux-11 Name Type Function Location IPmux-11 LEDs and Controls Default Settings Default SettingsParameter Default Value System Parameter Default Value Physical Layer TDM, E1Physical Layer TDM, T1 Physical Layer ETH ConnectionBridge To start a terminal control session Configuration AlternativesLogin Working with Terminal To enter as a user How to use the terminal to perform a desired activity Enter Working with ConfiguRADEnding a Terminal Configuration Session Web Browser Requirements To manage IPmux-11 via Web browser General Web Browsers Operating Procedures Overview of Menu Operations Main Menu Configuration System Configuration Connection and Bridge Turning IPmux-11 Off To power off the unit To perform preliminary IPmux configuration Configuration Sequence To access System menu Configuring IPmux-11 for ManagementConfiguring IP Host Parameters Configuring Dhcp Client To define the IP parameters manually To enable Dhcp clientManaging IP Parameters of the IPmux-11 Host Lease extension To acquire a new IP address from the Dhcp server Configuring Management ParametersAssigning a Name to IPmux-11 and Its Location Defining Read, Write and Trap Communities To define network managers Authentication/Community MenuDefining Network Managers To define read, write and trap communities Is masked Ethernet port Local Management via User Ethernet Port Configuration Example Configuring Management Access Permissions and Methods To access The Management Access menuTo add a new user To delete an existing user To define the management access method Configuring Control Port Parameters Management Access ImplementationAccess Method Mode Who is Allowed to Access IPmux-11 To select the baud rate Configuring IPmux-11 for OperationConfiguring the System Clock To configure the system clock 12. System Clock Menu Configuring IPmux-11 at the Physical Level Configuring the E1 TDM InterfaceTo configure the E1 interface Short haul -10 dB Long haul -32 dB TDM E1 Menu Configuring the E1 External Clock InterfaceConfiguring the T1 TDM Interface To configure the external clock E1 interface type B8ZS AMI To configure T1 interface TR-6211 10 seconds Fast 1 second Configuring Ethernet Interfaces To configure Ethernet interfaceTDM T1 Menu 18. ETH Menu To configure bundle connection Select DS0 bundlePSN Type is only available after Bundle ID has been set Configuration VLANs see Configuring the Ethernet Bridge below 20. DS0 Bundle Menu To configure Ethernet bridge Configuring the Ethernet Bridge Options for this port in the following manner Rate Limiting Default Vlan Priority 23. Bridge Menu To display the IPmux-11 inventory Setting the Date and TimeAdditional Tasks Displaying the IPmux-11 Inventory Displaying the IPmux-11 Status Displaying the Diagnostics Loopback InformationTo access the Status menu To display the diagnostics loopback information To display the Ethernet physical layer information Displaying the TDM Physical Layer InformationDisplaying the Ethernet Physical Layer Information To display the TDM physical layer information To display the bundle connection information Displaying the Bundle Connection Information To display the system clock status Transferring Software and Configuration FilesTo transfer a file using Tftp Displaying the System Clock Information From the File Utilities, select Download/Upload using Tftp Resetting IPmux-11 To reset IPmux-11 Resetting IPmux-11 to the DefaultsResetting IPmux-11 To reset IPmux-11 to the default settings Configuration Additional Tasks IPmux-11 Ver Application Guidelines for Configuring IPmux-11 Units To configure the host IP parameters Configuring IPmux-11 UnitsConfiguring the IP Parameters Configuration Summary Configuring E1 Parameters at the Physical Layer To configure the manager listTo configure E1 parameters at the physical layer To connect the bundles Configuring Bundles Connecting the Bundle for IPmux-11 a Page Displaying E1/T1 Statistics Monitoring Performance E1/T1 Statistics To view the E1/T1 statistics Alarm Description AIS To view the LAN statistics Displaying LAN Statistics LAN Statistics LAN Statistics Parameters Connection Statistics Screen Displaying Bundle Connection Statistics Parameter Description Bundle Connection Parameters Recommendations Try increasing the jitter buffer size Detecting Errors Power-Up Self-TestTo display the self-test results Displaying Events Using Front Panel LEDsTo access the event log Working with the Event Log Monitoring Menu Event Description Corrective Action Event List Clearing Events To clear the event logLogfile will be cleared. Continue ??? Y/N To configure the bundle statistic collection Handling AlarmsMasking Alarms Configuring the Bundle Statistics Collection Troubleshooting IPmux-11 Troubleshooting ChartFault Probable Cause Remedial Action Running Internal Loopback Testing IPmux-11Running Loopbacks Running External Loopback To disable a loopback To display the diagnostic loopback statusTo run a loopback To activate an inband loopback Activating T1 Inband Loopbacks To ping an IP host Pinging IP Hosts To run a trace route to an IP host Running a Trace Route Frequently Asked Questions TDM side alarmsEthernet Side Alarms ToS UDP destination port Layer UDP Destination Port Technical Support Page Balanced-to-Unbalanced Adapter Cable E1 and T1 ConnectorBalanced Connector Table A-1. E1/T1 Port Connector Pinout Table A-3. Control Connector Pinout Ethernet ConnectorsControl Connector Table A-2. Ethernet Connector Pinout Table A-4. EXT CLK Connector Pinout External Clock ConnectorPage Booting IPmux-11 Accessing the Boot ManagerTo access the Boot Manager menu Downloading the Application and Configuration Software Downloading Application Files via XmodemTo download application file via Xmodem To upload application file via Tftp Uploading/Downloading Configuration Files via TftpDownloading Application Files via Tftp To download application file via TftpPage Snmp Environment Snmp PrinciplesSnmp Operations MIB Structure Management Information Base MIB Management Domains under Snmp MIBs Supported by the IPmux-11 Snmp Agent Authentication Snmp CommunitiesNetwork Management Stations Index OAM LEDs, 3-1Loopbacks XMODEM, B-2 Index IPmux-11 Ver Front Panel SupplementPage Excellent Good Fair Poor Very Poor Customer Response FormPage Error Report Page Page International Headquarters