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Sagem 4450E Conventions, Technical Support, Appendix Common Troubleshooting & Relevant Knowledge

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SAGEM 3P@C

Appendix Common Troubleshooting & Relevant Knowledge

It introduces the common troubleshooting and related knowledge of he 3P@C 4450E , specifically including the following contents:

Appendix A

Diagnosis of Common Faults

Lists some common faults of 3P@C 4450E and the possible causes and solutions

Appendix B

Glossary

Explains some terminologies involved in this manual

Appendix C

Fiber-related Knowledge

Gives the related knowledge about optical fibers

Conventions

Conventions for icons are listed as follows:

Icon

Description

Warning

Notifies users that improper operation may cause damage to human body or equipment, service disruption or data loss during the process of installation and service configuration.

Note

This icon alerts users to some precautions.

prompt

This icon provides some text-related information and some guidance for users, and helps users understand the text better.

Technical Support

SAGEM establishes a complete hierarchical service system consisting of 3 levels, namely, the headquarter, area and local technical support centers. It provides all-weather and full-time telephone hotline services. Any time when users have problems on our product and network operation, feel free to contact us by local service support hotlines. Visit www.sagem.com to find out the local service support hotlines, to see the latest products and to download needed technical documents.

3P@C Installation Manual

Page 0-15

Reproduction and communication in any form prohibited without the written permission of SAGEM SA

Contents

Next Generation DSLAM HARDWARE INSTALLATION MANUAL Page WARNING RECORD OF AMENDMENTS FOREWORD Page Page Page Page Page Page Page Page Page Target Readers Contents Part I Hardware Installation Part II Maintenance Appendix Common Troubleshooting & Relevant Knowledge Conventions Technical Support Hardware Installation 1.1. System Overview NG-DSLAM Management Scalable range Page 1.2. Representative Networking Applications 1.3. System Composition 1.4. Hardware Features Page 2.1. Shelf Configuration 2.1.1. Structure of the General Chassis Page 2.1.2.10U Chassis 2.1.3.Fan Module 2.1.4.Air Deflector Frame Page 2.2.Full Configuration of the Cabinet 2.3.SMUB and Service Boards 2.3.1.Service Processor Unit Board (SMUB) Page Page 2.3.2.VDSL Unit Board (VDUB) 2.3.3.ADSL Unit Board (ADUB) Page 2.3.4.ADSL Unit Card (ADUC) 2.4.Power Distribution System 2.4.1.Overview 2.4.2.Functional Features 2.5.Optional Uplink Interface Modules 2.5.1.1-portGigabit Long-waveOptical Interface Module (DS-1GLX) Page 2.5.2.1-portGigabit Short-waveOptical Interface Module (DS-1GSX) 2.5.3.2-port100M Multi-modeOptical Interface Module (DS-2FMM) 2.5.4.2-port100M Single-modeOptical Interface Module (DS-2FSM) Page 2.5.5.4-port100M Electrical Interface Module (DS-4TXB) 2.5.6. VAS Card (DS-4ITX) 2.6.Route Transfer Unit (RTU) Page 3.1.Environmental Requirements 3.1.1.Temperature and Humidity Requirements 3.1.2.Cleanness Requirements 3.1.3.Floor Requirements 3.1.4. Heat Dissipation Requirements 3.1.5.Power Supply Requirements 3.1.6.Grounding Requirements Page 3.1.7.Anti-interferenceRequirements 3.1.8.Other Requirements 3.2.Safety Requirements 3.2.1.Basic Safety Requirements 3.2.2.Antistatic Requirements 3.2.3.Avoiding Laser Damage 3.2.4.Lightning Protection Requirements 3.2.5.Anti-seismicDesign Requirements 3.2.6.Fireproof Design Requirements 3.2.7.Precautions for Equipment Handling 3.3.Installation Tools and Materials 3.4.Product Configuration List 3.4.1.Basic Configuration of the Product 3.4.2.Optional Components 3.5. Unpacking for Acceptance 3.5.1.Preparation 3.5.2.Unpacking Page Page Page 3.5.3.Goods Acceptance 4.1.Cabinet Installation 4.1.1.Installation on the Cement Floor Page Page Page Page Page 4.1.2.Installation on the Antistatic Floor Page Page Page Page Page 4.1.3.Installing the Cabinet Guide Rails 4.2.Installing the Equipment 4.2.1.Installing the 10U Chassis 4.2.2.Installing the Fan Module Page Page 4.2.3. Installing the Air Deflector Frame Page 4.3.Connecting the Power and Grounding Cables 4.3.1.Connecting the Power Cables of the Equipment 4.3.2.Connecting the Power Cable of the Fans 4.3.3.Connecting the Grounding Cables 4.3.4.Equipment Power Supply Test 4.4.Installing the Service Processor Unit Board (SMUB) 4.4.1.Installing the Uplink Interface Modules Page 4.4.2.Installing the RTU Page 4.4.3.Installing the SMUB 4.4.4.Connecting the Ethernet Interfaces of SMUB Page 4.4.5. Connecting the Optical Interfaces of SMUB 4.5.Installing the Subscriber Service Cards 4.6.Installing the Dummy Panels 4.7.Connecting the Subscriber Cables Page Page Page Page 4.8.Connecting the Console Cable Page Page Page 5.1. Requirements for Cable Types 5.2. Requirements for Cabling Length 5.3. Spacing Requirements for Indoor Cabling Page 5.4. Several Forbidden Overhead Cabling Methods 5.5. Other Requirements for Outdoor Cabling 5.6. Installing External Lightning Arrester Page Page 6.1.Equipment Power-on 6.2.Setting Up the Configuration Environment 6.2.1.Local Configuration via the Console Interface Page 6.2.2.Remote Configuration via Telnet 6.3.Command Line System 6.3.1.Command Mode 6.3.2.Common Commands 6.3.3.Online Help of Command Line 6.3.4.Command Line Edit Feature 6.4.System Management 6.4.1.Storage Media and File Type 6.4.2.Program File Management 6.4.3.Configuration File Management Maintenance 7.1.System Upgrade 7.1.1. Storage Media and File Type 7.1.2. Sequence of System Upgrade 7.1.3.Upgrading the System File Page Page Page Page Page Page Page Page 7.1.4. Upgrading the Master System Control Board Page 7.1.5.Upgrading the Standby System Control Board 7.2.Managing the Configuration File 7.2.1.Type and Format of Configuration File 7.2.2.Backuping the Configuration File 7.2.3.Loading the Configuration File 7.2.4.Erasing the Configuration File 7.3.Querying the Maintenance Information 7.3.1. Querying the Current Software Version 7.3.2.Viewing the Current Configuration 7.3.3.Querying the Port Status 7.3.4.Querying the VLAN Status 7.3.5.Viewing FIB Table 7.3.6.Viewing the ARP Table 7.3.7.Viewing the Route Information 7.3.8. Querying the System Running Time 7.4. Handling Password Loss Page Page 8.1. Checking the Optical Interface 8.2.Checking the Status of the User Port 8.2.1.Querying the ADSL Port Status Page Page 8.2.2.Querying the VDSL Port Status Page 9.1. Maintenance for System Control Board 9.1.1. Check 9.1.2. Hot Plugging 9.1.3. Master/Standby Switchover Page 9.1.4. Reset 9.1.5. Replacing System Control Board Page 9.2. Maintenance for Service Board 9.2.1. Check 9.2.2. Hot Plugging 9.2.3. Reset 9.2.4. Replacing Service Board Page Page 10.1.Checking Air-breakSwitch Page 11.1.Maintenance for Air Filter 11.1.1.Checking Air Filter 11.1.2.Cleaning and Replacing Air Filter 11.2. Maintenance for Fan Shelf 11.2.1.Checking Fan Shelf 11.2.2.Replacing Fan Shelf Page Page 12.1.Commissioning and Maintenance of ADSL Subscriber Line 12.1.1.ADSL Technical Parameters Page Page Page 12.1.2.ADSL Line Commissioning Page Page Page Page Page Page 12.1.3.ADSL Line Maintenance Page Page Page Page 12.2.Commissioning and Maintenance of the VDSL Subscriber Line 12.2.1.VDSL Technical Parameters Page 12.2.2.VDSL Line Commissioning Page Page 12.2.3.VDSL Line Maintenance Page Page Page Page 13.1.Problem Location & Information Collection 13.1.1.General Check 13.1.2.Layer-2Check 13.1.3.Layer-3Check 13.1.4.Service Check 13.2.Unstable Service due to Wrong Making of Network Cables 13.2.1.Common Causes 13.2.2.Processing Procedure 13.2.3.Typical Cases Page Page Page 14.1.Use of AC/DC Converter Page Common Troubleshooting & Relevant Knowledge A.Diagnosis of Common Faults B.Glossary