Using Virtual Assist

Step 2 The first time you launch Virtual Assist, you will be prompted to allow the Virtual Assist applet to be installed on your computer. Click Allow.

Step 3 The Virtual Assist client installs and launches. In the future, you can either launch Virtual Assist either by navigating to the Virtual Office window in your browser, or you can launch it directly from your Applications folder.

Step 4 If the Server address is not auto-propagated in the login window, enter the Server address and click Request Support. The server address can be either an IP address, IPv6 address, or hostname of the SonicWALL SRA appliance. IPv6 addresses must be enclosed in brackets (the [ and ] symbols).

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SonicWALL manual SonicWALL SSL VPN 5.5 User Guide