Using Virtual Assist
Step 3 The first time you launch Virtual Assist, you will be prompted to install the Virtual Assist plugin and client.
Step 4 Click on the Allow button. A plugin installation window displays. Click Install Now. The Virtual Assist plugin and client installs. You may be prompted to restart your browser.
Step 5 You can now launch Virtual Assist either from the Virtual Office window or from a shortcut that is added your Programs list under Window’s start button.