SonicWALL SonicWALL SSL VPN 5.5 manual 101

Using Virtual Assist

Step 5 The list of Available Portals is displayed. To connect to a specific portal, select it and click OK. To have your request be serviceable by all of the portals, click OK without selecting a specific portal.

Step 6 You may be prompted to enter an Assistance Code.

Step 7 You may be prompted to read and accept a disclaimer. Click OK.

Step 8 A pop-up window indicates that you are in the Virtual Assist queue. The technician will be alerted that you are ready. Click Cancel to cancel the Virtual Assist request.

SonicWALL SSL VPN 5.5 User Guide 101