SonicWALL SonicWALL SSL VPN 5.5 manual Using NetExtender, Prerequisites for Windows Clients

Using NetExtender

Using NetExtender

The following sections describe how to use NetExtender:

•“User Prerequisites” section on page 26

•“User Configuration Tasks” section on page 28

•“Verifying NetExtender Operation from the System Tray” section on page 47

User Prerequisites

Prerequisites for Windows Clients:

Windows clients must meet the following prerequisites in order to use NetExtender:

•One of the following platforms:

–Windows 7 Services Pack 1

–Windows Vista Service Pack 2 (32-bit & 64-bit)

–Windows XP Home or Professional, Windows XP Service Pack 3

•One of the following browsers:

–Internet Explorer 8.0 and higher

–Mozilla Firefox 9.0 and higher

–Google Chrome 16.0 and higher

•To initially install the NetExtender client, the user must be logged in to the PC with administrative privileges.

•Downloading and running scripted ActiveX files must be enabled on Internet Explorer.

•If the SSL VPN gateway uses a self-signed SSL certificate for HTTPS authentication, then it is necessary to install the certificate before establishing a NetExtender connection. If you are unsure whether the certificate is self-signed or generated by a trusted root Certificate Authority, SonicWALL recommends that you import the certificate. The easiest way to import the certificate is to click the Import Certificate button at the bottom of the Virtual Office home page.

Prerequisites for Windows Mobile Clients

NetExtender supports the following Windows Mobile platforms:

•Windows Mobile 5 PocketPC version

•Windows Mobile 6 Professional/Classic version

Windows Mobile 5 Smart Phone version and Windows Mobile 6 Standard version are not currently supported.

Prerequisites for MacOS Clients:

MacOS clients meet the following prerequisites in order to use NetExtender:

•MacOS 10.5 and higher

•Java 1.5 and higher

•Both PowerPC and Intel Macs are supported.

26 SonicWALL SSL VPN 5.5 User Guide