10

10.6

Defective Disk Drive

 

 

Begin

 

INDICATION

TEST/PROCEDURE

REFERENCE

 

 

System error message or

 

 

 

 

device code identifies a

 

 

 

 

specific fault

 

 

 

 

 

Check /var/adm/messages

 

 

 

 

 

 

 

 

Halt access to device and power

Internal drives: Chapter 6, “Clock

 

 

 

down the device or tray.

Board. “

 

 

 

Set ID code (if used) on

Tray: see tray service manual.

 

 

 

replacement device before

Refer to drive or tray documentation for

 

 

 

installing.

ID code.

 

 

 

If replaced unit is SPARCstorage

Refer to SPARCstorage Array

 

 

 

Array disk tray or the tray

documentation.

 

 

 

controller board, reset

 

 

 

Device not identified or

world-wide name (WWN).

 

 

 

intermittent problem

 

 

Run SunVTS.

For SCSI device, use OpenBoot probe-scsi-all.

Check cable connection.

If replaced unit is SPARCstorage Array disk tray or the tray controller board, reset world-wide name (WWN)

Refer to SunVTS User’s Guide.

End

Figure 10-6Diagnosing Disk Drive Problems

Flow Diagrams for Troubleshooting

10-7

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Image 181
Sun Microsystems 6.0005E+11 manual Defective Disk Drive, 6Diagnosing Disk Drive Problems