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ProductOverview
1-3
1
Figure1-2
Enterprise 6000/5000 System Cabinet (Front View)
Figure1-3
Bezels for Cabinet System - Three Examples
With panels
Without panels
Multi-tape Backup Tray
Tape Library
Blank
Contents
Main
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Contents
Part 1Product Description
Part 2System Components
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Part 3Troubleshooting
Part 4Service Information
Part 5Appendixes
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Figures
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Tables
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Preface
How This Book Is Organized
UNIX Commands
TypographicConventions
The following table describes the typographic changes used in this book.
Shell Prompts
Related Documents
Ordering Sun Documents
Sun Welcomes YourComments
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Notes, Cautions, and Warnings
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ProductOverview 1
1.1 Standard Features
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1.2 Basic Denitions
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1.3 Internal Options
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SafetyPrecautions andTools Requirements 2
2.1 Safety Precautions
2.2 Symbols
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2.3 ToolsRequired
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CPU/MemoryBoards and Components 3
3.1 Handling Boards and Assemblies
3.2 Filler Panels and Load Boards
3.3 Hot-Plug Feature
3.4 CPU/Memory Boards
3.4.1 Removing a Board
3.4.1.1 Removing a Board from a Powered On System
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3.4.1.2 Removing a Board froma Nonpowered On System
3.4.2 Installing a Board
3.4.2.1 Board Slot Selection
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3.4.2.2 Cooling and Power Issues
3.4.2.3 Poweredor NonPowered On System
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3.4.4.1 Removing a Module
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3.4.4.2 Installing a Module
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3.4.5 Memory Modules (SIMMs)
3.4.5.1 Removinga Memory Module
3.4.5.2 Installing a Memory Module
Requirements
MaximizingPerformance
Installation
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I/OBoards andComponents 3
3.1 Handling Boards and Assemblies
3.2 Filler Panels and Load Boards
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3.4 Hot-Plug Feature
3.5 I/O Boards
3.5.1 tpe-link-test? Variable
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3.5.2 Removing a Board
3.5.2.1 Removing a Board from a Powered On System
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3.5.2.2 Removing a Board froma Nonpowered On System
3.5.3 Installing a Board
3.5.3.1 Board Slot Selection
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3.5.3.2 Cooling and Power Issues
3.5.3.3 Poweredor Nonpowered On System
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3.5.4 SBus Cards
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3.5.4.1 Plastic Standoffs
3.5.4.2 Removing an SBus Card
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3.5.4.3 Preparingto Install an SBus Card
LinkIntegrity Test
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3.5.4.4 Installing an SBus Card
3.5.5 Graphics (UPA)Cards
3.5.5.1 Removing a Graphics (UPA)Card
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3.5.5.2 Installing a Graphics (UPA)Card
3.5.6 Fibre Cards
3.5.6.1 Removing a Fibre Card
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3.5.6.2 Installing a FibreCard
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DiskBoardsand Components 5
5.1 Handling Boards and Assemblies
5.2 Filler Panels and Load Boards
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5.4 Hot-Plug Feature
5.5 Disk Boards
5.5.1 Removing a Board
5.5.1.1 Removing a Board from a Powered On System
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5.5.1.2 Removing a Board froma Nonpowered On System
5.5.2 Installing a Board
5.5.2.1 Board Slot Selection
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5.5.2.2 Cooling and Power Issues
5.5.2.3 Poweredor Nonpowered On System
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5.5.2.4 Cabling Issues for Enterprise 6000 Systems
5.5.3 Disk Drives
5.5.3.1 Removing a Disk Drive
5.5.3.2 Installing a Disk Drive
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ClockBoard 6
6.1 Handling Boards and Assemblies
6.2 Clock Board
Figure6-1 depicts a block diagram of the subsystems and centerplane connector.
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6.2.4 Removing a Clock Board
6.2.5 Installing a Clock Board
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PowerSupplies 6
6.1 Safety Precautions
6.2 Distribution
6.3 Peripheral Power Supply
6.3.1 Troubleshootinga Peripheral Power Supply
6.3.2 Replacing a Peripheral Power Supply
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6.4 Power/Cooling Module (PCM)
6.4.1 Power Requirements
6.4.2 Cooling Requirements
6.4.3 Troubleshootinga PCM
6.4.4 Replacing a PCM
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InternalSCSI andStorage Devices 8
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8.1 Tapeand CD-ROM Drives
8.1.1 Use and Maintenance
8.1.2 Removing/Replacing a Tape or CD-ROM Drive in Enterprise 6000/5000 Systems
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8.1.3 Removing/Replacing a Tape or CD-ROM Drive in an Enterprise 4000 System
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8.2 Multi-TapeTrayand SPARCstorage Library
8.3 External Disk Drives
8.3.1 Use and Maintenance
8.3.2 Removing and Installing a Disk Drive
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TroubleshootingOverview 9
9.1 Using a Terminal
9.2 Hardware Indicators
9.2.1 System Front Panel LEDs
9.2.2 Clock Board LEDs
9.2.3 CPU/Memory and I/O Board LEDs
9.2.4 Disk Board LEDs
9.2.5 Power Supplies
9.2.5.1 Peripheral Power Supply
9.2.5.2 Power/Cooling Modules (PCMs)
9.2.6 Disk Tray Indicators
9.3 Basic Denitions for the Card Cage
When locating a board slot in the 8-slot and 16-slot card cages, remember:
9.4 Diagnosing Problems
9.4.1 Error Messages
Error messages and other system messages are saved in the file /var/adm/messages.
9.4.2 SunVTS
9.4.3 prtdiag(1M)
9.4.3.1 History Log Option
9.4.3.2 Running prtdiag
9.4.4 POST and OpenBoot
9.4.4.1 show-devsCommand
9.4.4.2 printenvCommand
9.4.4.3 probe-scsiCommand
9.4.4.4 ReferenceDocuments for POST/OpenBoot
9.4.5 Solstice SyMON
9.5 Specic Problems and Solutions
9.5.1 Failure of Network Communications
Descriptionof the Problem
Determiningthe Device Names of the I/O Boards
Solution1
Solution2
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FlowDiagrams forTroubleshooting 10
This chapter discusses solutions for these subjects:
10.1 No AC or DC Power
10.2 System Cannot Boot
10.3 Defective CPU/Memory Board
CPU/Memory boards are hot-pluggable.
10.4 Defective I/O Interface Board
Interface boards are hot-pluggable in many instances.
10.5 Defective Disk Board
The disk board is hot-pluggable.
10.6 Defective Disk Drive
10.7 Defective Power Supplies
10.8 Defective Clock Board
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Safetyand Tools 11
11.1 Safety Precautions
11.2 Symbols
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11.3 System Precautions
11.4 ToolsRequired
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PoweringOffand On 12
12.1 Powering Off the System
12.1.1 Enterprise 6000/5000 Cabinet Systems
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12.1.2 Enterprise 4000 System
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12.2 Removing the External Cables
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12.3 Restarting the System
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12.4 Reading Boot Messages
Table12-1 summarizes the front panel LED status conditions during and after POST.
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Preparingfor Service 12
12.1 Servicing Hot-Pluggable Components
12.2 Powering Off the System
12.3 Internal Access - Enterprise 6000/5000 Systems
12.3.1 Outer Cover Reference Guide
12.3.2 CD-ROM/Tape Device Door
12.3.3 Top FrontBezel
12.3.4 FrontPanels Hinged Door
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12.3.5 Rear Screen Panel
12.3.6 Side Panels
12.3.7 Fan Tray
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12.3.8 Kick Panel
12.3.9 Stabilizer Bar
12.4 Internal Access - Enterprise 4000 System
12.4.1 Top Bezel
12.4.2 SCSI Tray
12.5 Powering On the System
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Specications A
A.1 Physical Specications
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A.2 Electrical Specications
A.3 Environmental Requirements
FunctionalDescription B
B.1 System Overview
B.1.1 Board Types
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B.2 System Packaging
B.2.1 Enterprise 6000 Server
B.2.2 Enterprise 5000 Server
B.2.3 Enterprise 4000 Standalone Server
B.3 Software
B.4 BoardHot-Plug Procedures
B.5 CPU/Memory Board
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B.5.3.2 SIMM Selection
B.6 I/O Boards
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B.7 Network Interfaces
B.8 Disk Board
B.9 Power Supplies
B.9.1 Power/Cooling Modules (PCMs)
B.9.2 Peripheral Power Supply
B.10 Clock Board
B.11 Disk Trays
B.12 CD-ROM/TapeTray
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SCSIDevices B
B.1 SCSI TrayTargetIDs
B.2 Disk Board TargetIDs
B.3 SCSI Cable Length
B.4 SCSI Termination
Rulesfor SystemConguration C
C.1 Card Cage
C.1.1 CPU/Memory Boards
C.1.2 I/O Boards
C.1.3 Disk Board
C.1.4 Power Supplies and Fan Cooling
C.1.5 Filler Panels and Load Boards
C.2 SBus Modules
C.3 CPU Modules
C.4 Memory Modules
C.5 Power Supplies
C.6 Disk Drive Trays
C.7 CD-ROM/TapeDrive Tray
C.8 Connecting Cables
C.8.1 SCSI
C.8.2 Ethernet
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Non-ChassisField Replaceable Units(FRUs) E
Refer to the following pages to remove and replace system subassemblies:
E.1 Enterprise 6000/5000 Systems
E.1.1 System Cabinet Fan Tray Assembly
Toremove the fan tray screen:
Toreplace the fan tray assembly:
Toreplace the fan tray screen:
E.1.2 Domestic and International System Cabinet AC Input Cable Assembly
Toremove the AC input cable assembly:
Toreplace the AC input cable assembly:
E.1.3 Universal System Cabinet Power Sequencer
Toremove the power sequencer:
Toreplace the power sequencer:
E.1.4 CD Tray Power and Data Cable Assemblies
Toremove the cable assembly:
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Toreplace the cable assembly:
E.1.5 Key Switch Assembly
Toremove the key switch assembly:
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Toreplace the key switch assembly:
E.1.6 SCSI Tape Adapter PCS Assembly
Toremove the SCSI adapter assembly:
Toreplace the SCSI adapter assembly:
E.1.7 Key Switch Adapter Assembly
Toremove the key switch adapter assembly:
Toreplace the key switch adapter assembly:
E.1.8 Fan Tray Assembly,200/240V
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E.1.9 Centerplane
Toremove the centerplane:
Toreplace the centerplane:
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E.2 Enterprise 4000 System
E.2.1 Fan Tray Assembly,100V/240V
Toreplace the fan tray assembly:
E.2.2 Key Switch Assembly
Toremove the key switch assembly:
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Toreplace the key switch assembly:
E.2.3 Centerplane
Toremove the centerplane:
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Toreplace the centerplane:
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IllustratedParts Breakdown(IPB) F
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F.1 Enterprise 6000/5000 Systems
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F.2 Enterprise 4000 System
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Connectors F
F.1 CPU/Memory Board
F.1.1 Centerplane Connector
F.1.2 CPU Module Connectors
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F.2 I/O Board
MII
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F.2.7 SCSI Connector
F.3 Disk Board
FigureF-19 shows the locations of the connectors on the Disk board.
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F.3.3 SCSI Out Connector
F.4 Clock Board
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F.4.3 Keyboard and Mouse Connector
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Index
A
B
C
D
E
F
G
H
I
K
L
M
N
O
P
R
S
T
U
V
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