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Sun Microsystems 6.0005E+11 manual

Models: 6.0005E+11

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Troubleshooting Install Error codes Symbols Hardware Indicators Connecting Cables Maintenance Cooling and Power Issues Reset logic 12Board Replacement

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Sun Microsystems 6.0005E+11 manual

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Contents

Ultra Enterprise 6000/5000/4000 Systems Manual Network Is the ComputerPlease Recycle Contents O Boards and Components Clock Board Part 3-Troubleshooting Part 4-Service Information Part 5-Appendixes Functional Description Scsi DevicesUltra Enterprise 6000/5000/4000 Systems Manual-November Enterprise 6000/5000 Systems Enterprise 4000 System Xii Figures 14 Ejecting a Simm PCM Diagnosing AC/DC Power Problems 10-2 Figure B-1 Enterprise System Logical Organization Figure E-14 Removing the 200/240V Fan Tray Assembly Figure G-8 SBus I/O Board Connector Locations Ultra Enterprise 6000/5000/4000 Systems Manual-November Tables Xxii Tables Xxiii Xxiv Preface How This Book Is OrganizedUnix Commands Typographic Conventions Shell PromptsRelated Documents Application Title Part NumberOrdering Sun Documents Sun Welcomes Your CommentsXxx Preface Xxxi Xxxii Part 1- Product Description Page Standard Features Product OverviewUltra Enterprise 6000/5000/4000 Systems Manual-November With panels Without panels With rear screen Without rear screen Basic Deﬁnitions Server Orientation Internal Options Option Enterprise Enterprise 5000/4000 CommentsUltra Enterprise 6000/5000/4000 Systems Manual-November Safety Precautions and Tools Requirements Safety PrecautionsSymbols Problem PrecautionOFF Tools Required MarkingPart 2- System Components Page CPU/Memory Boards Components Handling Boards and Assemblies Filler Panels and Load Boards 1Filler Panel Enterprise 5000/4000 OnlyHot-Plug Feature 2Load Board Enterprise 6000 Systems OnlyCPU/Memory Boards Removing a Board from a Powered On System Removing a BoardUnlockedLocked Removing a Board from a Nonpowered On System 5CPU/Memory BoardInstalling a Board Board Slot SelectionSlot # 0 2 4 6 Front View Rear View Cooling and Power Issues 7Enterprise 5000/4000 Board LocationsPowered or NonPowered On System See FigureSee Figure Handling Precautions UltraSPARC Modules10Ultra Sparc Module Connector Detail Removing a Module11UltraSPARC Module Removal and Replacement Place the module in an antistatic bagInstalling a Module 12Tightening Compression Connector Screws Tighten to 6 inch-pounds in the same tightening sequenceMemory Modules SIMMs 13Layout of CPU/Memory BoardRemoving a Memory Module Installing a Memory Module RequirementsMaximizing Performance InstallationAlign the Simm with the slot Notch alignment 16Installing a Simm Boards and Components Handling Boards and Assemblies Boards and Components Scsi Termination 2Load Board Enterprise 6000 System OnlyI/O Boards Tpe-link-test? Variable SOC SOC TPE Scsi UPA Removing a Board See -9 for positioning of extraction levers SBus I/O board Graphics I/O board Installing a Board Slot # 0 2 4 6 11Enterprise 5000/4000 Board Locations 12Board Replacement See Figure SBus Cards SBus SBus I/O board Graphics I/O board Plastic Standoffs Removing an SBus Card15Removing or Installing an SBus Card Preparing to Install an SBus Card 16SBus Card Rear Panel with AdapterLink Integrity Test Remove the black plastic card retainer shipped with the cardJ0302 Installing an SBus Card 20Disabling and Enabling the Link Integrity Test21Graphics UPA Card Connector Location Graphics UPA CardsRemoving a Graphics UPA Card 22Removing or Installing a Graphics UPA Card Installing a Graphics UPA Card Remove the adapter bracket from the rear panel of the cardFibre Cards Removing a Fibre CardFiber Graphics I/O board SBus I/O board 24Removing or Installing a Fibre Card Installing a Fibre Card See -24 on Ultra Enterprise 6000/5000/4000 Systems Manual-November Disk Boards and Components Handling Boards and Assemblies Disk Boards and Components Scsi Termination Disk Boards Removing a Board See -5 for positioning of extraction levers See -5 on 6Enterprise 5000/4000 Board Locations Cooling and Power Issues 7Board Replacement See -4 on Disk Drives Cabling Issues for Enterprise 6000 SystemsRemoving a Disk Drive Installing a Disk Drive Remove the disk drive from its protective packagingTerminate the Scsi out connector, if necessary Ultra Enterprise 6000/5000/4000 Systems Manual-November Clock Board Handling Boards and Assemblies Clock Board JtagJtag ConsoleBus Reset logicClocks Removing a Clock Board Installing a Clock Board 2Standalone Clock BoardUse the extraction levers to seat the board 3Clock Board Slot Location System Rear View Power Supplies Voltage Supply Use Peripheral Power Supply DistributionTroubleshooting a Peripheral Power Supply Replacing a Peripheral Power SupplySee -3 and Figure Pull out the power supply Slide the power supply toward the centerplane Use the extraction levers to seat the power supplyPower/Cooling Module PCM Be sure the green LED is litPower Requirements Cooling Requirements + peripheral supply1 11-12 13-14 15-16Troubleshooting a PCM Replacing a PCMOrientation for installation See -8 and Figure 9Replacing the PCM in the Enterprise 4000 System Use the extraction lever to seat the power supply Check to be sure the green LED is litUltra Enterprise 6000/5000/4000 Systems Manual-November Internal Scsi and Storage Devices CD-ROM TapeCD-ROM Use and Maintenance Tape and CD-ROM DrivesRemove the top panel Remove the panel and set it asideProceed to step Internal Scsi and Storage Devices 6Front Panel Bezel Notch Multi-Tape Tray and SPARCstorage Library Removing and Installing a Disk DriveExternal Disk Drives Part 3- Troubleshooting Troubleshooting Overview Flow Diagrams for TroubleshootingPage Using a Terminal Troubleshooting OverviewPower on the terminal Set up the terminal Hardware Indicators Turn the keyswitch to the diagnostic positionClock Board LEDs System Front Panel LEDs3 CPU/Memory and I/O Board LEDs 2Board Status LED Codes Power Supplies Peripheral Power SupplyPower/Cooling Modules PCMs Disk Board LEDsDisk Tray Indicators Green Yellow ConditionError Messages Diagnosing ProblemsBasic Deﬁnitions for the Card Cage History Log Option SunVTSRunning prtdiag Post and OpenBoot Show-devs CommandReference Documents for POST/OpenBoot Solstice SyMONSpeciﬁc Problems and Solutions Description of the ProblemFailure of Network Communications Determining the Device Names of the I/O BoardsSolution Resetting and Power Cycling the System from a Remote Console Ultra Enterprise 6000/5000/4000 Systems Manual-November Flow Diagrams for Troubleshooting No AC or DC Power Indication TEST/PROCEDURE Reference10.2 System Cannot Boot 2Diagnosing Operating System ProblemsDefective CPU/Memory Board CPU/Memory boards are hot-pluggableDefective I/O Interface Board Interface boards are hot-pluggable in many instancesDefective Disk Board Disk board is hot-pluggable6Diagnosing Disk Drive Problems 10.6 Defective Disk DriveDefective Power Supplies 7Diagnosing Power Supply ProblemsReplace peripheral power supply End Defective Clock Board10-10 Part 4- Service Information Safety and Tools Powering Off and On Preparing for ServicePage Safety and Tools 11-2 Safety and Tools 11-3 Earth ground System PrecautionsFrame or chassis ground Safety and Tools 11-5 11-6 Powering Off the System Powering Off and On12Enterprise 6000/5000 Cabinet Systems Standby 2AC Power Switch Cabinet Server Enterprise 4000 SystemTurn the AC power switch on the system rear off. See Figure 3Keyswitch Standby Position Standalone Server4AC Power Switch and Power Receptacle Standalone Server Removing the External CablesDisconnect each cable from the I/O boards carefully 5Rear Screen and Kick PanelTurn the key switch to Power on position Restarting the SystemWatch the terminal screen for any Post error messages 6Local/Remote SwitchCPU Reading Boot Messages 8Front Panel Status LEDs Cabinet ServerPost 12-12 Preparing for Service Servicing Hot-Pluggable ComponentsInternal Access Enterprise 6000/5000 Systems Outer Cover Reference GuideCD-ROM/Tape Device Door Top Front BezelPress gently to engage the clasp Remove the bezel. Set the bezel asideFront Panels Hinged Door 1Removing the Front BezelTo remove the hinged door Rear Screen Panel 3Removing the Rear Screen PanelSide Panels 4Removing the Side PanelsFan Tray Fan tray Fan tray screen Kick Panel Loosen the two screws. See FigureStabilizer Bar 7Stabilizer Bar and Levelling PadsInternal Access Enterprise 4000 System Top BezelPowering On the System Scsi Tray12-14 Part 5- Appendixes Page Speciﬁcations Physical SpeciﬁcationsTable A-3Cabinet Server Shipping Specifications Electrical Speciﬁcations Parameter ValueEnvironmental Requirements Operating NonoperatingSystem Overview Functional DescriptionBoard Types Board SBus System Packaging Enterprise 6000 ServerEnterprise 5000 Server Enterprise 4000 Standalone Server Figure B-3Enterprise 5000 ServerBoard Hot-Plug Procedures SoftwareCPU/Memory Board Figure B-5CPU/Memory BoardCPU Modules System Master BoardSIMMs Slot LocationsSimm Selection Figure B-6SIMM Slot LocationsFigure B-7SBus I/O Board Figure B-8Graphics I/O Board Power Supplies Power/Cooling Modules PCMsNetwork Interfaces Disk BoardPeripheral Power Supply Figure B-9Peripheral Power SupplyFigure B-10 Clock Board Disk Trays CD-ROM/Tape TrayUltra Enterprise 6000/5000/4000 Systems Manual-November Scsi Tray Target IDs Scsi DevicesDisk Board Target IDs Scsi Cable Length Location Internal Length CommentsRules for System Conﬁguration Card Cage1 CPU/Memory Boards 2 I/O BoardsDisk Board Power Supplies and Fan CoolingMaximum CPU Modules SBus ModulesFiller Panels and Load Boards Memory Modules Connecting Cables Disk Drive TraysCD-ROM/Tape Drive Tray ScsiVideo Interface Non-Chassis Field Replaceable Units FRUs FRU List Items Part NumberSystem Cabinet Fan Tray Assembly To remove the fan tray assemblyEnterprise 6000/5000 Systems To remove the fan tray screenTo replace the fan tray assembly Completely power off the Enterprise system To remove the AC input cable assemblyTo replace the fan tray screen To replace the AC input cable assembly Figure E-2Opening the Power Connector CoverUniversal System Cabinet Power Sequencer To remove the power sequencerTo replace the power sequencer CD Tray Power and Data Cable AssembliesTo remove the cable assembly Remove the side panel closest to the key switch assembly Remove the fan tray shelf coverSee Figure E-5 To replace the cable assembly Key Switch Assembly To remove the key switch assemblyReplace the fan tray shelf cover Replace the side panelUltra Enterprise 6000/5000/4000 Systems Manual-November Non-Chassis Field Replaceable Units FRUs Ultra Enterprise 6000/5000/4000 Systems Manual-November See Figure E-10 Ultra Enterprise 6000/5000/4000 Systems Manual-November To replace the key switch assembly Gently remove the key switch assembly from the cabinetTo remove the Scsi adapter assembly Scsi Tape Adapter PCS AssemblyReplace the side panel closest to the key switch assembly To replace the Scsi adapter assembly Key Switch Adapter Assembly To remove the key switch adapter assemblyTo replace the key switch adapter assembly Completely power off the Enterprise 6000 systemFan Tray Assembly, 200/240V Locate the fan tray assembly at the back of the systemCarefully insert the fan tray assembly into the cabinet Figure E-14Removing the 200/240V Fan Tray AssemblyRemove all the boards and power supplies CenterplaneTo remove the centerplane Remove the front bezel, hinged door and rear screen panelLift the centerplane out and set it aside To replace the centerplanePlace the centerplane in the front chassis Replace all the boards and power supplies Locate the fan tray assembly at the rear of the system Fan Tray Assembly, 100V/240VEnterprise 4000 System To replace the fan tray assembly Use the extraction lever to seat the fan tray assembly Figure E-16Removing the Top Bezel Gently insert the key switch assembly in the enclosure Lower the top bezel Replace the system key Power on the Enterprise systemRemove the top bezel Figure E-18Removing the Scsi tray Replace the Scsi tray Replace the top bezel Illustrated Parts Breakdown IPB Table F-1List of Replaceable Components 1 General Category Description Part Number Table F-1List of Replaceable Components 3 Key Description Part Number PCM Table F-3Enterprise 6000 System, Rear View Key Description Part Number Table F-4SCSI Tape Adapter PCS Assembly Key Description Part Number SunCD 370-2203 Cable not shown Table F-8Fan Tray Assembly Table F-9Centerplane Assembly Table F-11 Table F-12CPU/Memory Board Key Description Part Number SBus I/O board assembly 501-2977 Table F-14Graphics I/O Board Assembly Key Description Part Number Clock board assembly 501-2975 Key Description Part Number Disk board assembly 501-3113 Key Description Part Number Load board assembly 501-3142 Under top panel Table F-19Enterprise 4000 System, Rear View Table F-20Key Switch Tray Table F-22Centerplane Assembly Key Description Part Number Pin terminator 150-2267 Connectors Centerplane Connector Figure F-1CPU/Memory Board Connector LocationsCPU Module Connectors Figure F-2CPU/Memory Board Centerplane Connector LocationFigure F-4CPU Module 0 Connector 144 Pin Location Figure F-6CPU Module 0 Connector 288 Pin Location I/O BoardMII SBus Connectors Figure F-12UPA Connector Location Figure F-12I/O Board SBus 2 Connector LocationsEthernet Connector TPE MII ConnectorFiber Interface Connectors Figure F-17I/O Board Fiber 1 Interface Connector LocationsScsi Connector Figure F-18I/O Board Scsi Connector LocationsScsi In Connector Figure F-20Disk Board Centerplane Connector LocationScsi Out Connector Figure F-22Disk Board Scsi Out Connector Location LowerSerial Port Connectors Figure F-24Clock Board Centerplane Connector LocationKeyboard and Mouse Connector Figure F-26Serial Port a and B Connector PinoutsFigure F-28Keyboard and Mouse Connector Pinouts Index CD-ROMScsi Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Reader Comment Card