Toshiba TECRA, M10 Troubleshooting Procedures 2.5 HDD Troubleshooting, Procedure 2 Message Check

2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting

Procedure 2 Message Check

When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen.

Make sure no floppy disk is in the FDD. Turn on the computer and check the message on the screen. When an OS starts from the 2.5” HDD, go to Procedure 3. Otherwise, start with Check 1 below and perform the other checks as instructed.

Check 1 If any of the following messages appear, go to Procedure 3. If the following messages do not appear, perform Check 2.

HDC ERROR

or

HDD #X ERROR (After 5 seconds this message will disappear.)

Check 2 If either of the following messages appears, go to Check 3. If the following messages do not appear, perform Check 4.

Insert system disk in drive

Press any key when ready .....

or

Non-System disk or disk error

Replace and press any key when ready

Check 3 Using the SYS command of the DOS, transfer the system to the 2.5” HDD. If the system is not transferred, go to Procedure 3. Refer to the DOS Manual for detailed operation.

If the following message appears on the display, the system program has been transferred to the HDD.

System Transferred

If an error message appears on the display, perform Check 4.

Check 4 2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3.

2-38 [CONFIDENTIAL] TECRA M10 Maintenance Manual (960-685)