Manuals / Xerox / Computer Equipment / Printer

Xerox 6140 Control Panel Messages, Supply Status Messages, Code/Message Condition/Reason/Action

Models: 6140

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Page 128

Troubleshooting

Control Panel Messages

This section includes:

•Supply Status Messages on page 128

•Error Messages on page 129

The printer uses control panel messages to indicate printer status, errors, and to provide instructions.

Supply Status Messages

Status messages tell you about the status of the printer and its supplies.

Note: XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), a tray, or fuser. NNN indicates a numeric value.

Code/Message	Condition/Reason/Action

Replace Fuser	Time to replace the fuser.
010-351	Replace the old fuser with a new one and then restart the printer.

Insert Fuser	The fuser is not installed or it is incorrectly installed.
010-317	Install the fuser and then restart the printer.

Replace Imaging Unit	It is time to replace the imaging unit.
	Replace the imaging unit. For details, see the Imaging Unit instruction
	sheet that came in the documentation packet with your printer.

Insert Imaging Unit	The imaging unit is not installed.
	Install the imaging unit. For details, see the Imaging Unit instruction sheet
	that came in the documentation packet with your printer.

Insert XXX Cartridge	The XXX toner cartridge is not installed correctly or is not installed. Install
	the toner cartridge.

Replace XXX Cartridge	The toner cartridge has become empty.
	Replace the old toner cartridge with a new one.

Invalid XXX	A toner cartridge for another region is installed, or the toner cartridge is not
	seated correctly. Reseat the toner cartridge or replace the cartridge with
	one that meets specifications for your printer. Your printer’s region is listed
	on the Configuration page in the General section. For details on printing
	the Configuration page, see Configuration Page on page 25.

Non-Xerox Toner	The printer is in the custom toner mode. This means a non-Xerox toner is
	installed. You may experience a decrease is print quality as a result.

Low Density	Toner is not distributed evenly in the specified cartridge. Remove and shake
XXX Cartridge	the cartridge, then reinstall it.

128Phaser 6140 Color Laser Printer User Guide

Image 128

Xerox 6140 manual Control Panel Messages, Supply Status Messages, Code/Message Condition/Reason/Action

Contents

Phaser Page Contents Printing Control Panel Menus Troubleshooting Recycling and Disposal Contents Phaser 6140 Color Laser Printer User Guide Safety1 Electrical Safety Laser SafetyPower Cord General GuidelinesSafety Operational Safety Operational GuidelinesOzone Release Printer LocationPrinter Supplies Maintenance Safety See alsoPrinter Symbols Symbol DescriptionSafety Phaser 6140 Color Laser Printer User Guide Features2 Front View Phaser 6140 printer with optional 250-sheet feederMain Components and Their Functions Rear View Phaser 6140/DN Internal ComponentsControl Panel Configurations and Options ConfigurationsStandard Features Additional CapabilitiesOptional Features Power Saver Mode Setting the Power Saver TimeExiting Power Saver Mode Starting Power Saver ModeMenu Map ConfigurationInformation Pages CentreWare Internet Services More Information Information SourceFeatures Phaser 6140 Color Laser Printer User Guide Installation and Setup Installation and Setup Overview Choosing a Location for the Printer Overhead ClearanceChoosing a Connection Method Connecting the PrinterConnecting via a Network Connecting via USB Assigning the Printer’s IP Address Configuring Network SettingsAbout TCP/IP and IP Addresses Allowing the IP Address to be Assigned Automatically Assigning the IP Address ManuallyChanging the IP Address Using CentreWare is Finding Your Printer’s IP Address Installing the Printer Drivers Operating System RequirementsAvailable Drivers Printer Driver Source DescriptionInstalling the Printer Drivers for Windows Installing the Printer Driver for Macintosh OSAdding the Printer for Macintosh Adding the Printer OS X VersionClick the Add button. The printer is added to the list Adding the Printer OS X Version Installing PrintingScout Enabling Optional Features Enabling Optional Features for a Network-Connected PrinterEnabling Optional Features for the Windows PCL Driver Click the Get Information from Printer buttonEnabling Optional Features for Macintosh OS X Versions 10.4 Enabling Optional Features for MacintoshEnabling Optional Features for Macintosh OS X Version Enabling Optional Features for Linux Page Printing4 Supported Paper and Media Paper Usage GuidelinesPaper That Can Damage Your Printer Paper Storage GuidelinesUsable Paper TraySheet Feeder Tray Manual Feed SlotDuplex Unit 2-Sided Printing Loading Paper Loading Paper in Tray6140-005 6140-007 Loading Paper in the Manual Feed Slot 6140-011 6140-007 Loading Paper in the 250-Sheet Feeder Tray 10.5 A5B5 A4 8.5 See also Setting the Paper Size Setting Paper Types and SizesSetting the Paper Type Printing Selecting Printing Defaults in Windows Selecting Printing OptionsSelecting Printing Options for an Individual Job in Windows Printing Options for Windows PostScript Driver Driver Tab Printing OptionPrinted, etc Printing Options for Windows PCL Driver Manual Feed Slot Orientation Portrait or LandscapeAs black color and to be printed as black Printing Options for Macintosh OS Printer Driver Drop-Down Title Printing OptionsMac OS X Versions 10.4 Pages, Halftone Screen Lock, Faster B/W documents PostScript errors Tray SwitchingPostScript Reverse page orderDriver Drop-Down Title Printing Options Envelope Printing Guidelines Printing on Specialty MediaPrinting Envelopes Printing Envelopes from Tray Printing Envelopes using the PostScript Driver Printing Envelopes from the Manual Feed SlotLabel Printing Guidelines Printing Envelopes using the PCL DriverPrinting Labels Printing Labels from Tray Printing Labels from the Manual Feed SlotPrinting on Glossy Paper from Tray Printing on Glossy PaperGlossy Paper Printing Guidelines Printing on Glossy Paper from the Manual Feed Slot Printing on Card Stock from Tray Printing on Card StockCard Stock Printing Guidelines Printing on Card Stock from the Manual Feed Slot Defining the Custom Page Size in the PostScript Driver Printing Custom SizesDefining Custom Paper Sizes Creating a Custom Paper Size for the PostScript Driver Creating a Custom Paper Size for the PCL DriverPrinting on Custom-size Paper Printing on Custom-size Paper Using the PostScript DriverPrinting on Custom-size Paper Using the PCL Driver Printing on Both Sides of the Paper Automatic 2-Sided Printing GuidelinesBinding Edge Options Portrait LandscapePerforming Manual 2-sided Printing from Tray Automatic 2-Sided PrintingManual 2-Sided Printing Performing Manual 2-sided Printing from the Manual Feed Slot Printing Using Secure Print Setting Up a Secure Print JobPrinting a Secure Print Job Storing a Print Job in Memory Printing a Stored JobPrinting Using Proof Print Setting Up a Proof Print JobPrinting a Proof Print Job Control Panel Menus Power Saver / Wake Up CancelNavigating the Control Panel Menus Button OperationInformation Contents Information Pages MenuBilling Meters Menu Admin Menu Network Setup MenuUSB Setup Menu System Setup Menu Millimeters mm InchesSided Maintenance Mode MenuOff PCL Setup Menu Portrait defaultTray Manual Feed SlotColor PostScript Setup Menu BlackControl Panel Menu Menu Item Contents Tray Settings MenuTray 1 Settings Sheet Feeder Tray 2 Settings Page Maintenance6 Cleaning the Exterior Cleaning the PrinterGeneral Precautions Cleaning the Interior Routine Maintenance Items When to Order SuppliesOrdering Supplies ConsumablesRecycling Supplies Accessing CentreWare is Managing the PrinterManaging the Printer with CentreWare is Checking the Printer’s StatusChecking Print Job Status Using Online HelpChecking Printer Status with PrintingScout Configuring Email Alerts Checking Printer Status via EmailCommands That Can be Used in Email Text Command Parameter DescriptionMaintenance Viewing the Billing Meter Printing the Print Volume ReportChecking Page Counts See also Moving the Printer 18.6 kg 41 lb Troubleshooting7 Troubleshooting Overview Error and Status MessagesPrintingScout Alerts Online Support AssistantWeb Links Resource LinkCode/Message Condition/Reason/Action Control Panel MessagesSupply Status Messages Error Messages Message Condition/Reason/ActionThen close the tray 131 Problems with the Printer Symptom Reason/ActionCancel button Ready indicator is notLight of the Ready indicator is Guidelines on page 51, and Paper Usage Guidelines on Print-Quality Problems Symptom Cause SolutionCorrect. For details, see Usable Paper on Details, see Cleaning the Imaging Unit Imaging Unit and Laser Lens on Registration on Cleaning the Imaging Unit and Laser Lens 141 6140-041 Enabling/Disabling Automatic Color Registration Performing an Automatic Color Registration AdjustmentColor Registration Determining the Color Registration Values Performing a Manual Color Registration AdjustmentPrinting the Color Registration Correction Chart Entering Color Values Paper Jams Preventing Paper JamsClearing Jams at Tray When Long Paper JamsClearing Paper Jams Clearing Jams at the Manual Feed Slot Clearing Jams at the Fuser Clearing Jams at the 250-Sheet FeederClearing Jams at the Duplex Unit 151 Troubleshooting Phaser 6140 Color Laser Printer User Guide Printer Specifications Part Specifications Physical SpecificationsWeights and Dimensions Environmental Specifications TemperatureRelative Humidity ElevationPower Consumption Electrical SpecificationsPower Source Performance Specifications SpecificationRecovery from Power Saver mode 25 seconds or less Black & White 20 ppmPage Regulatory Information Canada Regulations Electromagnetic InterferenceUnited States FCC Regulations European Union Material Safety Data Sheets Recycling and Disposal All Countries North America Other CountriesDomestic/Household Environment Professional/Business EnvironmentFor Business Users in the European Union Page Index Quick Use Guide, 27 technical support, 27 video tutorials 169 Sleep mode, 24 setting