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Xerox 6140 manual Error Messages, Message Condition/Reason/Action

Models: 6140

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Page 129

	Troubleshooting

Code/Message	Condition/Reason/Action

XXX Low	The toner in the specified cartridge is low and will need to be replaced
	soon.
	Purchase a new cartridge. For details, see Ordering Supplies on page 114.

Waste Full	Replace the specified toner cartridge.
XXX Cartridge

Tray XXX Empty	The specified tray is out of paper. Open the tray, insert paper, and then
	close the tray.

Error Messages

Message	Condition/Reason/Action

Fuser Error	Check that the fuser is seated correctly, then restart the printer.
Error 010-397

Check Unit	Sealing tape is still attached to the imaging unit. Remove the tape.
Imaging Unit

Over Heat	The printer’s internal temperature is too high.
Please Wait	The printer has been stopped.
Error 042-700	Wait 1 hour before restarting the printer. Ensure the printer has adequate
Please Wait	cooling space around it, and that the cooling vents are not blocked.

Jam at Tray 1	Paper is jammed inside the paper tray.
Check Tray 1	Remove the jammed paper and then open and close the front cover. For
Open Front Cover	details, see Clearing Jams at Tray 1 on page 147.

Jam at Tray 2	Paper is jammed inside the paper tray.
Check Tray 2	Open Tray 2 and remove the jammed paper.
Open Front Cover	Open and close the front cover. For details, see Clearing Jams at the 250-
	Sheet Feeder on page 149.

Chk Manual Feed	There is a jam at the manual feed slot. Remove the paper and then open
Remove Paper	and close the front cover. For details, see Clearing Jams at the Manual Feed
Open and close Front Cover	Slot on page 148.
Open and close Front Cover

Remove paper from Manual	Remove the paper at the manual feed slot.
Feed

Jam at Front Cover	Paper is jammed inside the printer.
Open Front Cover and Remove	Press the button to open the front cover and then remove the jammed
Paper	paper.

Jam at Duplexer	There is a paper misfeed at the duplex unit.
Open Front Cover	Press the button to open the front cover and then remove the jammed
Lift Transfer Unit	paper. For details, see Clearing Jams at the Duplex Unit on page 150.

Phaser 6140 Color Laser Printer	129
User Guide

Image 129

Xerox 6140 manual Error Messages, Message Condition/Reason/Action

Contents

Phaser Page Contents Printing Control Panel Menus Troubleshooting Recycling and Disposal Contents Phaser 6140 Color Laser Printer User Guide Safety1 Laser Safety Electrical SafetyPower Cord General GuidelinesSafety Operational Guidelines Operational SafetyOzone Release Printer LocationPrinter Supplies See also Maintenance SafetySymbol Description Printer SymbolsSafety Phaser 6140 Color Laser Printer User Guide Features2 Phaser 6140 printer with optional 250-sheet feeder Main Components and Their FunctionsFront View Rear View Internal Components Phaser 6140/DNControl Panel Configurations Configurations and OptionsStandard Features Additional CapabilitiesOptional Features Setting the Power Saver Time Power Saver ModeExiting Power Saver Mode Starting Power Saver ModeConfiguration Information PagesMenu Map CentreWare Internet Services Information Source More InformationFeatures Phaser 6140 Color Laser Printer User Guide Installation and Setup Installation and Setup Overview Overhead Clearance Choosing a Location for the PrinterConnecting the Printer Connecting via a NetworkChoosing a Connection Method Connecting via USB Configuring Network Settings About TCP/IP and IP AddressesAssigning the Printer’s IP Address Assigning the IP Address Manually Allowing the IP Address to be Assigned AutomaticallyChanging the IP Address Using CentreWare is Finding Your Printer’s IP Address Operating System Requirements Installing the Printer DriversAvailable Drivers Printer Driver Source DescriptionInstalling the Printer Driver for Macintosh OS Installing the Printer Drivers for WindowsAdding the Printer OS X Version Adding the Printer for MacintoshClick the Add button. The printer is added to the list Adding the Printer OS X Version Installing PrintingScout Enabling Optional Features for a Network-Connected Printer Enabling Optional FeaturesClick the Get Information from Printer button Enabling Optional Features for the Windows PCL DriverEnabling Optional Features for Macintosh Enabling Optional Features for Macintosh OS X VersionEnabling Optional Features for Macintosh OS X Versions 10.4 Enabling Optional Features for Linux Page Printing4 Paper Usage Guidelines Supported Paper and MediaPaper Storage Guidelines Paper That Can Damage Your PrinterTray Usable PaperManual Feed Slot Sheet Feeder TrayDuplex Unit 2-Sided Printing Loading Paper in Tray Loading Paper6140-005 6140-007 Loading Paper in the Manual Feed Slot 6140-011 6140-007 Loading Paper in the 250-Sheet Feeder Tray 10.5 A5B5 A4 8.5 See also Setting Paper Types and Sizes Setting the Paper TypeSetting the Paper Size Printing Selecting Printing Options Selecting Printing Defaults in WindowsSelecting Printing Options for an Individual Job in Windows Driver Tab Printing Option Printing Options for Windows PostScript DriverPrinted, etc Manual Feed Slot Orientation Portrait or Landscape Printing Options for Windows PCL DriverAs black color and to be printed as black Printing Options for Macintosh OS Driver Drop-Down Title Printing Options Mac OS X Versions 10.4Printer Pages, Halftone Screen Lock, Faster B/W documents Tray Switching PostScript errorsPostScript Reverse page orderDriver Drop-Down Title Printing Options Printing on Specialty Media Printing EnvelopesEnvelope Printing Guidelines Printing Envelopes from Tray Printing Envelopes from the Manual Feed Slot Printing Envelopes using the PostScript DriverPrinting Envelopes using the PCL Driver Printing LabelsLabel Printing Guidelines Printing Labels from the Manual Feed Slot Printing Labels from TrayPrinting on Glossy Paper Glossy Paper Printing GuidelinesPrinting on Glossy Paper from Tray Printing on Glossy Paper from the Manual Feed Slot Printing on Card Stock Card Stock Printing GuidelinesPrinting on Card Stock from Tray Printing on Card Stock from the Manual Feed Slot Printing Custom Sizes Defining Custom Paper SizesDefining the Custom Page Size in the PostScript Driver Creating a Custom Paper Size for the PCL Driver Creating a Custom Paper Size for the PostScript DriverPrinting on Custom-size Paper Using the PostScript Driver Printing on Custom-size Paper Using the PCL DriverPrinting on Custom-size Paper Automatic 2-Sided Printing Guidelines Printing on Both Sides of the PaperBinding Edge Options Portrait LandscapeAutomatic 2-Sided Printing Manual 2-Sided PrintingPerforming Manual 2-sided Printing from Tray Performing Manual 2-sided Printing from the Manual Feed Slot Setting Up a Secure Print Job Printing Using Secure PrintPrinting a Secure Print Job Printing a Stored Job Storing a Print Job in MemorySetting Up a Proof Print Job Printing Using Proof PrintPrinting a Proof Print Job Control Panel Menus Cancel Power Saver / Wake UpNavigating the Control Panel Menus Button OperationInformation Pages Menu Information ContentsBilling Meters Menu Network Setup Menu Admin MenuUSB Setup Menu System Setup Menu Inches Millimeters mmMaintenance Mode Menu OffSided Portrait default PCL Setup MenuTray Manual Feed SlotColor Black PostScript Setup MenuControl Panel Menu Tray Settings Menu Tray 1 SettingsMenu Item Contents Sheet Feeder Tray 2 Settings Page Maintenance6 Cleaning the Printer General PrecautionsCleaning the Exterior Cleaning the Interior When to Order Supplies Routine Maintenance ItemsOrdering Supplies ConsumablesRecycling Supplies Managing the Printer Accessing CentreWare isManaging the Printer with CentreWare is Checking the Printer’s StatusUsing Online Help Checking Printer Status with PrintingScoutChecking Print Job Status Checking Printer Status via Email Configuring Email AlertsCommand Parameter Description Commands That Can be Used in Email TextMaintenance Printing the Print Volume Report Checking Page CountsViewing the Billing Meter See also Moving the Printer 18.6 kg 41 lb Troubleshooting7 Error and Status Messages Troubleshooting OverviewPrintingScout Alerts Online Support AssistantResource Link Web LinksControl Panel Messages Supply Status MessagesCode/Message Condition/Reason/Action Message Condition/Reason/Action Error MessagesThen close the tray 131 Symptom Reason/Action Problems with the PrinterReady indicator is not Light of the Ready indicator isCancel button Guidelines on page 51, and Paper Usage Guidelines on Symptom Cause Solution Print-Quality ProblemsCorrect. For details, see Usable Paper on Details, see Cleaning the Imaging Unit Imaging Unit and Laser Lens on Registration on Cleaning the Imaging Unit and Laser Lens 141 6140-041 Performing an Automatic Color Registration Adjustment Color RegistrationEnabling/Disabling Automatic Color Registration Performing a Manual Color Registration Adjustment Printing the Color Registration Correction ChartDetermining the Color Registration Values Entering Color Values Preventing Paper Jams Paper JamsWhen Long Paper Jams Clearing Paper JamsClearing Jams at Tray Clearing Jams at the Manual Feed Slot Clearing Jams at the 250-Sheet Feeder Clearing Jams at the FuserClearing Jams at the Duplex Unit 151 Troubleshooting Phaser 6140 Color Laser Printer User Guide Printer Specifications Physical Specifications Weights and DimensionsPart Specifications Temperature Environmental SpecificationsRelative Humidity ElevationElectrical Specifications Power SourcePower Consumption Specification Performance SpecificationsRecovery from Power Saver mode 25 seconds or less Black & White 20 ppmPage Regulatory Information Electromagnetic Interference United States FCC RegulationsCanada Regulations European Union Material Safety Data Sheets All Countries North America Other Countries Recycling and DisposalProfessional/Business Environment Domestic/Household EnvironmentFor Business Users in the European Union Page Index Quick Use Guide, 27 technical support, 27 video tutorials 169 Sleep mode, 24 setting