151 | Xerox 6140 instruction

Troubleshooting

3. Lift up the duplex unit by the recessed slot provided and open the unit fully.

6140-031

4.Remove the jammed paper and then confirm that there are no scraps of paper left inside the duplex unit or transfer belt unit.

5.Close the duplex unit and then close the printer cover.

Note: If you need to remove the entire duplex unit for some reason, after opening the printer’s front cover, press the front cover-release button again to release the duplex unit.

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User Guide

Image 151

Xerox 6140 manual 151

Contents

Phaser Page Contents Printing Control Panel Menus Troubleshooting Recycling and Disposal Contents Phaser 6140 Color Laser Printer User Guide Safety1 General Guidelines Electrical SafetyLaser Safety Power Cord Safety Printer Location Operational SafetyOperational Guidelines Ozone Release Printer Supplies See also Maintenance Safety Symbol Description Printer Symbols Safety Phaser 6140 Color Laser Printer User Guide Features2 Main Components and Their Functions Phaser 6140 printer with optional 250-sheet feederFront View Rear View Internal Components Phaser 6140/DN Control Panel Additional Capabilities Configurations and OptionsConfigurations Standard Features Optional Features Starting Power Saver Mode Power Saver ModeSetting the Power Saver Time Exiting Power Saver Mode Information Pages ConfigurationMenu Map CentreWare Internet Services Information Source More Information Features Phaser 6140 Color Laser Printer User Guide Installation and Setup Installation and Setup Overview Overhead Clearance Choosing a Location for the Printer Connecting via a Network Connecting the PrinterChoosing a Connection Method Connecting via USB About TCP/IP and IP Addresses Configuring Network SettingsAssigning the Printer’s IP Address Assigning the IP Address Manually Allowing the IP Address to be Assigned Automatically Changing the IP Address Using CentreWare is Finding Your Printer’s IP Address Printer Driver Source Description Installing the Printer DriversOperating System Requirements Available Drivers Installing the Printer Driver for Macintosh OS Installing the Printer Drivers for Windows Adding the Printer OS X Version Adding the Printer for Macintosh Click the Add button. The printer is added to the list Adding the Printer OS X Version Installing PrintingScout Enabling Optional Features for a Network-Connected Printer Enabling Optional Features Click the Get Information from Printer button Enabling Optional Features for the Windows PCL Driver Enabling Optional Features for Macintosh OS X Version Enabling Optional Features for MacintoshEnabling Optional Features for Macintosh OS X Versions 10.4 Enabling Optional Features for Linux Page Printing4 Paper Usage Guidelines Supported Paper and Media Paper Storage Guidelines Paper That Can Damage Your Printer Tray Usable Paper Manual Feed Slot Sheet Feeder Tray Duplex Unit 2-Sided Printing Loading Paper in Tray Loading Paper 6140-005 6140-007 Loading Paper in the Manual Feed Slot 6140-011 6140-007 Loading Paper in the 250-Sheet Feeder Tray 10.5 A5B5 A4 8.5 See also Setting the Paper Type Setting Paper Types and SizesSetting the Paper Size Printing Selecting Printing Options Selecting Printing Defaults in Windows Selecting Printing Options for an Individual Job in Windows Driver Tab Printing Option Printing Options for Windows PostScript Driver Printed, etc Manual Feed Slot Orientation Portrait or Landscape Printing Options for Windows PCL Driver As black color and to be printed as black Printing Options for Macintosh OS Mac OS X Versions 10.4 Driver Drop-Down Title Printing OptionsPrinter Pages, Halftone Screen Lock, Faster B/W documents Reverse page order PostScript errorsTray Switching PostScript Driver Drop-Down Title Printing Options Printing Envelopes Printing on Specialty MediaEnvelope Printing Guidelines Printing Envelopes from Tray Printing Envelopes from the Manual Feed Slot Printing Envelopes using the PostScript Driver Printing Labels Printing Envelopes using the PCL DriverLabel Printing Guidelines Printing Labels from the Manual Feed Slot Printing Labels from Tray Glossy Paper Printing Guidelines Printing on Glossy PaperPrinting on Glossy Paper from Tray Printing on Glossy Paper from the Manual Feed Slot Card Stock Printing Guidelines Printing on Card StockPrinting on Card Stock from Tray Printing on Card Stock from the Manual Feed Slot Defining Custom Paper Sizes Printing Custom SizesDefining the Custom Page Size in the PostScript Driver Creating a Custom Paper Size for the PCL Driver Creating a Custom Paper Size for the PostScript Driver Printing on Custom-size Paper Using the PCL Driver Printing on Custom-size Paper Using the PostScript DriverPrinting on Custom-size Paper Portrait Landscape Printing on Both Sides of the PaperAutomatic 2-Sided Printing Guidelines Binding Edge Options Manual 2-Sided Printing Automatic 2-Sided PrintingPerforming Manual 2-sided Printing from Tray Performing Manual 2-sided Printing from the Manual Feed Slot Setting Up a Secure Print Job Printing Using Secure Print Printing a Secure Print Job Printing a Stored Job Storing a Print Job in Memory Setting Up a Proof Print Job Printing Using Proof Print Printing a Proof Print Job Control Panel Menus Button Operation Power Saver / Wake UpCancel Navigating the Control Panel Menus Information Pages Menu Information Contents Billing Meters Menu Network Setup Menu Admin Menu USB Setup Menu System Setup Menu Inches Millimeters mm Off Maintenance Mode MenuSided Manual Feed Slot PCL Setup MenuPortrait default Tray Color Black PostScript Setup Menu Control Panel Menu Tray 1 Settings Tray Settings MenuMenu Item Contents Sheet Feeder Tray 2 Settings Page Maintenance6 General Precautions Cleaning the PrinterCleaning the Exterior Cleaning the Interior Consumables Routine Maintenance ItemsWhen to Order Supplies Ordering Supplies Recycling Supplies Checking the Printer’s Status Accessing CentreWare isManaging the Printer Managing the Printer with CentreWare is Checking Printer Status with PrintingScout Using Online HelpChecking Print Job Status Checking Printer Status via Email Configuring Email Alerts Command Parameter Description Commands That Can be Used in Email Text Maintenance Checking Page Counts Printing the Print Volume ReportViewing the Billing Meter See also Moving the Printer 18.6 kg 41 lb Troubleshooting7 Online Support Assistant Troubleshooting OverviewError and Status Messages PrintingScout Alerts Resource Link Web Links Supply Status Messages Control Panel MessagesCode/Message Condition/Reason/Action Message Condition/Reason/Action Error Messages Then close the tray 131 Symptom Reason/Action Problems with the Printer Light of the Ready indicator is Ready indicator is notCancel button Guidelines on page 51, and Paper Usage Guidelines on Symptom Cause Solution Print-Quality Problems Correct. For details, see Usable Paper on Details, see Cleaning the Imaging Unit Imaging Unit and Laser Lens on Registration on Cleaning the Imaging Unit and Laser Lens 141 6140-041 Color Registration Performing an Automatic Color Registration AdjustmentEnabling/Disabling Automatic Color Registration Printing the Color Registration Correction Chart Performing a Manual Color Registration AdjustmentDetermining the Color Registration Values Entering Color Values Preventing Paper Jams Paper Jams Clearing Paper Jams When Long Paper JamsClearing Jams at Tray Clearing Jams at the Manual Feed Slot Clearing Jams at the 250-Sheet Feeder Clearing Jams at the Fuser Clearing Jams at the Duplex Unit 151 Troubleshooting Phaser 6140 Color Laser Printer User Guide Printer Specifications Weights and Dimensions Physical SpecificationsPart Specifications Elevation Environmental SpecificationsTemperature Relative Humidity Power Source Electrical SpecificationsPower Consumption Black & White 20 ppm Performance SpecificationsSpecification Recovery from Power Saver mode 25 seconds or lessPage Regulatory Information United States FCC Regulations Electromagnetic InterferenceCanada Regulations European Union Material Safety Data Sheets All Countries North America Other Countries Recycling and Disposal Professional/Business Environment Domestic/Household Environment For Business Users in the European Union Page Index Quick Use Guide, 27 technical support, 27 video tutorials 169 Sleep mode, 24 setting