Manuals / Xerox / Computer Equipment / Printer

Xerox 6140 manual Details, see Cleaning the Imaging Unit

Models: 6140

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Page 137

		Troubleshooting
Symptom	Cause	Solution
Toner smears when rubbed.	The paper is damp.	Replace the paper.
	The paper is outside the	Replace the paper with a recommended
	recommended specification	size and type and then confirm that
	range, or the paper type setting	your printer driver settings are correct.
	is not correct.	For details, see Usable Paper on
		page 52.
	The toner cartridges are not	Verify that the toner cartridges meet
	Xerox toner cartridges.	specifications and replace if necessary.
		For details, see Consumables on
		page 114.
	The fuser is old or damaged.	Replace the fuser.
Printed pages are blank.	Two or more sheets may be	Remove the paper stack from the tray,
	feeding at once.	fan it, then reinsert it.
	The toner cartridges are not	Verify that the toner cartridges meet
	Xerox toner cartridges.	specifications and replace if necessary.
		For details, see Consumables on
		page 114.
	The transfer belt unit is old or	Replace the transfer belt unit.
	damaged.
	The cable to the laser unit or	For assistance, see the Xerox Support
	controller is defective.	website:
		www.xerox.com/office/6140support
Hair-like marks appear in or	The paper was left unwrapped	Replace the paper. Also, see Paper
around black half-tone printing.	for a long time (especially in a	Storage Guidelines on page 51.
Shadows appear around areas	dry environment).
of dense black printing.	The paper is outside the	Replace the paper with a recommended
	The paper is outside the	Replace the paper with a recommended
	recommended specification	size and type and then confirm that
	range.	your printer driver settings are correct.
		For details, see Usable Paper on
		page 52.
	The transfer belt unit is old or	Replace the transfer belt unit.
	damaged.
Color around the edge of	The color registration is	Adjust the color registration. For details,
printing is incorrect.	incorrect.	see Color Registration on page 143.
Colored dots are printed at	The imaging unit is dirty.	Gently clean the imaging unit. For
regular intervals (about 28		details, see Cleaning the Imaging Unit
mm).		and Laser Lens on page 140.

Phaser 6140 Color Laser Printer	137
User Guide

Image 137

Xerox 6140 manual Details, see Cleaning the Imaging Unit

Contents

Phaser Page Contents Printing Control Panel Menus Troubleshooting Recycling and Disposal Contents Phaser 6140 Color Laser Printer User Guide Safety1 Laser Safety Electrical SafetyPower Cord General GuidelinesSafety Operational Guidelines Operational SafetyOzone Release Printer LocationPrinter Supplies See also Maintenance SafetySymbol Description Printer SymbolsSafety Phaser 6140 Color Laser Printer User Guide Features2 Front View Phaser 6140 printer with optional 250-sheet feederMain Components and Their Functions Rear View Internal Components Phaser 6140/DNControl Panel Configurations Configurations and OptionsStandard Features Additional CapabilitiesOptional Features Setting the Power Saver Time Power Saver ModeExiting Power Saver Mode Starting Power Saver ModeMenu Map ConfigurationInformation Pages CentreWare Internet Services Information Source More InformationFeatures Phaser 6140 Color Laser Printer User Guide Installation and Setup Installation and Setup Overview Overhead Clearance Choosing a Location for the PrinterChoosing a Connection Method Connecting the PrinterConnecting via a Network Connecting via USB Assigning the Printer’s IP Address Configuring Network SettingsAbout TCP/IP and IP Addresses Assigning the IP Address Manually Allowing the IP Address to be Assigned AutomaticallyChanging the IP Address Using CentreWare is Finding Your Printer’s IP Address Operating System Requirements Installing the Printer DriversAvailable Drivers Printer Driver Source DescriptionInstalling the Printer Driver for Macintosh OS Installing the Printer Drivers for WindowsAdding the Printer OS X Version Adding the Printer for MacintoshClick the Add button. The printer is added to the list Adding the Printer OS X Version Installing PrintingScout Enabling Optional Features for a Network-Connected Printer Enabling Optional FeaturesClick the Get Information from Printer button Enabling Optional Features for the Windows PCL DriverEnabling Optional Features for Macintosh OS X Versions 10.4 Enabling Optional Features for MacintoshEnabling Optional Features for Macintosh OS X Version Enabling Optional Features for Linux Page Printing4 Paper Usage Guidelines Supported Paper and MediaPaper Storage Guidelines Paper That Can Damage Your PrinterTray Usable PaperManual Feed Slot Sheet Feeder TrayDuplex Unit 2-Sided Printing Loading Paper in Tray Loading Paper6140-005 6140-007 Loading Paper in the Manual Feed Slot 6140-011 6140-007 Loading Paper in the 250-Sheet Feeder Tray 10.5 A5B5 A4 8.5 See also Setting the Paper Size Setting Paper Types and SizesSetting the Paper Type Printing Selecting Printing Options Selecting Printing Defaults in WindowsSelecting Printing Options for an Individual Job in Windows Driver Tab Printing Option Printing Options for Windows PostScript DriverPrinted, etc Manual Feed Slot Orientation Portrait or Landscape Printing Options for Windows PCL DriverAs black color and to be printed as black Printing Options for Macintosh OS Printer Driver Drop-Down Title Printing OptionsMac OS X Versions 10.4 Pages, Halftone Screen Lock, Faster B/W documents Tray Switching PostScript errorsPostScript Reverse page orderDriver Drop-Down Title Printing Options Envelope Printing Guidelines Printing on Specialty MediaPrinting Envelopes Printing Envelopes from Tray Printing Envelopes from the Manual Feed Slot Printing Envelopes using the PostScript DriverLabel Printing Guidelines Printing Envelopes using the PCL DriverPrinting Labels Printing Labels from the Manual Feed Slot Printing Labels from TrayPrinting on Glossy Paper from Tray Printing on Glossy PaperGlossy Paper Printing Guidelines Printing on Glossy Paper from the Manual Feed Slot Printing on Card Stock from Tray Printing on Card StockCard Stock Printing Guidelines Printing on Card Stock from the Manual Feed Slot Defining the Custom Page Size in the PostScript Driver Printing Custom SizesDefining Custom Paper Sizes Creating a Custom Paper Size for the PCL Driver Creating a Custom Paper Size for the PostScript DriverPrinting on Custom-size Paper Printing on Custom-size Paper Using the PostScript DriverPrinting on Custom-size Paper Using the PCL Driver Automatic 2-Sided Printing Guidelines Printing on Both Sides of the PaperBinding Edge Options Portrait LandscapePerforming Manual 2-sided Printing from Tray Automatic 2-Sided PrintingManual 2-Sided Printing Performing Manual 2-sided Printing from the Manual Feed Slot Setting Up a Secure Print Job Printing Using Secure PrintPrinting a Secure Print Job Printing a Stored Job Storing a Print Job in MemorySetting Up a Proof Print Job Printing Using Proof PrintPrinting a Proof Print Job Control Panel Menus Cancel Power Saver / Wake UpNavigating the Control Panel Menus Button OperationInformation Pages Menu Information ContentsBilling Meters Menu Network Setup Menu Admin MenuUSB Setup Menu System Setup Menu Inches Millimeters mmSided Maintenance Mode MenuOff Portrait default PCL Setup MenuTray Manual Feed SlotColor Black PostScript Setup MenuControl Panel Menu Menu Item Contents Tray Settings MenuTray 1 Settings Sheet Feeder Tray 2 Settings Page Maintenance6 Cleaning the Exterior Cleaning the PrinterGeneral Precautions Cleaning the Interior When to Order Supplies Routine Maintenance ItemsOrdering Supplies ConsumablesRecycling Supplies Managing the Printer Accessing CentreWare isManaging the Printer with CentreWare is Checking the Printer’s StatusChecking Print Job Status Using Online HelpChecking Printer Status with PrintingScout Checking Printer Status via Email Configuring Email AlertsCommand Parameter Description Commands That Can be Used in Email TextMaintenance Viewing the Billing Meter Printing the Print Volume ReportChecking Page Counts See also Moving the Printer 18.6 kg 41 lb Troubleshooting7 Error and Status Messages Troubleshooting OverviewPrintingScout Alerts Online Support AssistantResource Link Web LinksCode/Message Condition/Reason/Action Control Panel MessagesSupply Status Messages Message Condition/Reason/Action Error MessagesThen close the tray 131 Symptom Reason/Action Problems with the PrinterCancel button Ready indicator is notLight of the Ready indicator is Guidelines on page 51, and Paper Usage Guidelines on Symptom Cause Solution Print-Quality ProblemsCorrect. For details, see Usable Paper on Details, see Cleaning the Imaging Unit Imaging Unit and Laser Lens on Registration on Cleaning the Imaging Unit and Laser Lens 141 6140-041 Enabling/Disabling Automatic Color Registration Performing an Automatic Color Registration AdjustmentColor Registration Determining the Color Registration Values Performing a Manual Color Registration AdjustmentPrinting the Color Registration Correction Chart Entering Color Values Preventing Paper Jams Paper JamsClearing Jams at Tray When Long Paper JamsClearing Paper Jams Clearing Jams at the Manual Feed Slot Clearing Jams at the 250-Sheet Feeder Clearing Jams at the FuserClearing Jams at the Duplex Unit 151 Troubleshooting Phaser 6140 Color Laser Printer User Guide Printer Specifications Part Specifications Physical SpecificationsWeights and Dimensions Temperature Environmental SpecificationsRelative Humidity ElevationPower Consumption Electrical SpecificationsPower Source Specification Performance SpecificationsRecovery from Power Saver mode 25 seconds or less Black & White 20 ppmPage Regulatory Information Canada Regulations Electromagnetic InterferenceUnited States FCC Regulations European Union Material Safety Data Sheets All Countries North America Other Countries Recycling and DisposalProfessional/Business Environment Domestic/Household EnvironmentFor Business Users in the European Union Page Index Quick Use Guide, 27 technical support, 27 video tutorials 169 Sleep mode, 24 setting