Troubleshooting

Message

Condition/Reason/Action

 

 

Jam at Exit

Paper is jammed inside the printer.

Open Front Cover

Open the front cover and remove the paper.

and Remove Paper

 

 

 

Jam at Reg. Roll

There is a paper misfeed at the registration roller that helps line the paper

Open Front Cover

in the printer path. Open the front cover and remove the paper.

 

 

Reseat Paper of Manual Feed

Remove and then reseat the paper in the manual feed slot.

 

 

Load Manual Feed

Load the correct-size paper in the manual feed slot.

 

 

Load Tray XXX

The printer has detected a paper size mismatch or no suitable paper is

 

loaded in any of the trays.

 

Open the specified tray, remove the paper, insert paper of the correct size

 

and then close the tray.

 

 

Insert Output to Tray XXX

Waiting for side 2 to be set for manual 2-sided printing. Set side 2 sheet to

 

the specified tray.

 

 

Side Door Open

The side door (to the toner) is open. Close the side door.

Close Side Door

 

 

 

Front Cover Open

The front cover is open.

Close Front Cover

Close the front cover.

 

 

Invalid Job

When the printer configuration on the printer driver does not conform to

Press OK Button

the printer you are using, this message is displayed.

Error 016-799

Press the Cancel button to cancel the print job.

 

Make sure that the configuration of the printer on the printer driver

 

conforms to the printer you are using.

 

 

Out of Memory

The printer memory is full and cannot continue processing the current print

Press OK Button

job.

Error 016-718

• Press the OK button to clear the message, cancel the current print job,

 

and conduct the next print job, if any.

 

• Press the Cancel button to cancel the print job.

 

• Press the Left Arrow button to open the Walk-Up Features menu and

 

delete the job being held.

 

• If the problem has not been corrected, turn the printer off and then on

 

again.

 

To avoid this error in the future, do the following:

 

• Delete unnecessary fonts, macros, and other data in printer memory.

 

• Install additional printer memory.

 

 

Collate Full

The memory for the collate function is full; press OK and then turn the

Press OK Button

printer off and then on to clear any pending jobs. Also check your

Error 116-721

computer’s print queue to make sure the jobs are deleted from there. Then

try sending the job again. If you still get the error message, repeat the

 

 

process of pressing OK and turning the computer off and on and clearing

 

the print queue, and then send the print job in smaller batches. If this does

 

not work, contact technical support.

 

 

130Phaser 6140 Color Laser Printer User Guide

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Image 130
Xerox 6140 manual Then close the tray