
10-2 Print Quality Problems
If you encounter the following printing problems, follow the recommended action in the table. If the problem persists, call an authorized service representative for assistance.
Possible | Description | Action | |||||
Faded print | The print media is | Remove the moist media and | |||||
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| moist. | load new, dry media. |
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| The Laser Printer | Replace the Laser Printer |
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| cartridge is damaged. | cartridge. |
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| ☞ |
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| Printer cartridge |
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| The Laser Printer | Replace the Laser Printer |
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| cartridge is low on | cartridge. |
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| toner. | ☞ |
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| Laser Printer cartridge |
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| The ROS mirror is | Clean the ROS mirror. |
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| dirty. | ☞ |
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Black dots | The print media is | Use recommended print media. | |||||
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| outside the | ☞ |
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| recommended |
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| specification. |
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| A recent paper jam | Run 20 blank prints to help |
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| contaminated the | clean the paper path of |
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| paper path. | contamination. |
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| The Laser Printer | Replace the Laser Printer |
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| cartridge is damaged. | cartridge. |
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| Printer cartridge |
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Vertical black streaks | The Laser Printer | Replace the Laser Printer | |||||
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| cartridge is damaged. | cartridge. |
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| ☞ |
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| Laser Printer cartridge |
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