602E20580 11/97
DocuPrint P12 User Guide
Xerox Corporation 800 Phillips Road Webster, New York
Energy Star
Introduction
Chapter 2 Setting Up
Safety Notes
What This Manual Contains
Chapter 1 Knowing Your Printer
Chapter 10 Troubleshooting
Chapter 9 Maintenance
Appendix
The following conventions are used throughout this manual
Manual Conventions
Laser Safety
Safety Notes
Ozone Safety
the documentation might result in hazardous exposure to laser light
You might receive a severe electrical shock if you do not connect the
Electrical Safety
grounding conductors properly
shock or fire
Scientific and Medical ISM equipment, the external radiation from ISM
Radio Frequency Emissions
equipment may have to be limited or special mitigation measures taken
Operational Safety
Table of Contents
Table of Contents
CHAPTER 2 SETTING UP
CHAPTER 1 KNOWING YOUR PRINTER
3-2 Loading Print Media
8-1 Options
Knowing Your Printer
Remove the printer from the shipping carton and place it on a
1-1 Unpacking
flat and stable surface
Check to make sure you have received all of the items listed
2 Power switch
1 Power cord socket
11 Power cord
1-2 Printer Parts
1-2-2 Internal view
Cleaning brush
① Warning label
Fuser
DOS Control Panel
1-3 Software
DOS Status Monitor
1-4-1 Printer space requirements
1-4 Installation Requirements
1-4-3 Printer electrical requirements
1-4-2 Operating environments
1-4-5 Printer software requirements
1-4-4 Interface cable
A 1.44 MB 3.5-inch floppy drive At least 640 K of RAM
A 486SX 25MHz or better personal computer
DOS 5.0 or later
Knowing Your Printer
Setting Up
2-1 Assembling the Printer
Procedure
Reference
Check that the power switch is off
2-1-1 Installing the Laser Printer cartridge
Push the release button to fully open the top cover
3 Unpack the new Laser Printer cartridge
Drum shutter
Hold the cartridge as shown below and gently rock it seven to
eight times to distribute the toner evenly
With one hand, hold the cartridge down on a flat surface. With
16 Chapter
2-1-2 2-1-3
2-2-1 Installing software in Windows 3.1x Floppy Disk
2-2 Installing Printer Software
the Windows 3.1x Setup Disk
In the Main group, double click on File Manager. Then insert
the setup program
inserted your diskette. Then double click on SETUP.EXE to run
This brings you to the setup program. A dialog box as shown
In the File Manager window, select the drive in which you have
Windows
4 A component selection dialog box as shown below appears
All Components
2,478K
Insert the CD-ROM and double click on setup.exe in the File
2-2-2 Installing software in Windows 3.1x CD-ROM
When the following dialog box appears, select Xerox
Manager window
Windows
4 A component selection dialog box as shown below appears
All components
2,478K
A. Activate setup program in setup disk
2-2-3 Installing software in Windows 95 Floppy Disk
Click on Add Printer button and the Add Printer Wizard dialog
B. Add Printer
C. Plug & Play
2-2-4 Installing software in Windows 95 CD-ROM
the onscreen instructions until you reach the following dialog
Select Xerox DocuPrint P12 Printer Software. Then follow
installing. ex. d\win95\disk1\xcp12.Inf
2-2-5 Installing software in DOS environment
Enter
Type del a\XC12SM.EXE and press Enter
2-2-6 Uninstalling the software
Type del a\XC12CP.EXE and press Enter
Type del a\XC12CP.HLP and press Enter
2-3-1 Switching on the printer
2-3 Testing the Printer
2-3-2 Test printing
2-3-3 Switching off the printer
Print Media
3-1-1 Plain paper
3-1 Selecting Print Media
Special print media
3-1-2
3-1-3 Other print media
3-1-4 Print media to avoid
3-1-5 Storing print media
3-2-3 Using Multi-sheet Bypass
3-2 Loading Print Media
Paper
Paper sizes
3-1-1 Plain paper
3-2-1 Using the paper cassettes
38 Chapter
2 Press the bottom plate down until it locks into place
4a For the 250-sheet paper cassette, follow the instructions below
To shorten the cassette, reverse the procedure
To lengthen the cassette
① Slide end guide A out to the desired paper length
Page
Make sure the stack goes under the metal retaining clip and the
Insert a stack of papers along the left side of the cassette
Slide the side guide to the left so that it slightly touches the
edge of the paper stack
a 250-sheet paper cassette
7 Gently push the paper cassette into the printer until it stops
b 500-sheet paper cassette optional
Reach into the pocket on the handle of the cassette and pull the
3-2-2 Using the Envelope cassette optional
cassette straight out
2 Press the bottom plate down until it locks into place
While lifting the end guide slightly, slide it to the desired
3 Pinch the side guide and slide it to the far right
envelope length. Then lower the guide until it locks into place
44 Chapter
with the print side facing down. Make sure the stack is under
Insert a stack of envelopes along the left side of the cassette
edge of the envelope stake
Slide the side guide to the left so that it slightly touches the
46 Chapter
7 Gently push the envelope cassette into the printer until it stops
Paper Type
3-2-3 Using the Multi-sheet Bypass Feeder
Stacking Height Limit
bypass feeder drops down automatically
Pull the top of the front cover to open it. The multi-sheet
Pull the sliding section toward you until it stops. Pull the gray
tab to flip out the last section
If the print medium is a stack of papers, transparencies or
3 Slide the side guide to the far right
labels, fan them before loading. Then load the print medium
Print Media
Make sure the print medium is under the plastic tab on the side
Adjust the side guide to the size of the loaded print medium
guide
50 Chapter
Remove all papers from the multi-sheet bypass feeder
3-2-4 Closing the multi-sheet bypass feeder
Close the extended tray, then push it in
Close the front cover, together with the multi-sheet bypass
Control Panel
Label
4-1 Control Panel
Color
4-2 The LEDs
Error
Response
Explanation
Action
Definition/Cause
Printer Status
Definition/Cause
Printer Status
Action
Printer Status
Memory overflow occurs when the
Definition/Cause
Action
Definition/Cause
Printer Status
Action
Control Panel
Table next page
Hardware Malfunction status
Printer Status
Definition/Cause
Error
Hardware Malfunction
Response
Explanation
4-3 Control Panel Button
Xerox DocuPrint P12 Printer Driver
5-1 The Printer Driver
5-2 Setup tab
2-Sided Printing button Click to bring up the 2-Sided Printing dialog
5-2-1 Add/Edit Text Watermark dialogs
Text
Preview area
5-2-2 Add/Edit Graphics Watermark dialogs
Page
5-2-3 2-Sided Printing dialog
Options area
Reduce for N-up printing 4 pages up
5-2-4 Layout Options dialog
Enlarge for Poster 2 x 2 sheets
DocuPrint P12 Printer Driver
Normal
5-2-2 2-Sided Printing dialog
5-2-5 Booklet Printing dialog
76 Chapter
Source display Vertical tab
5-3 Paper Source tab
Source Source display display Vertical tabs
Paper source options
In instances whereby you have not installed these optional cassettes, but you have specified in the Accessories tab to add these options, they will appear. Any print job sent to the Secondary or Envelope cassette will be switched to Main cassette and Envelope MBF respectively
5-4 Destination tab
Optimize for text and spreadsheets
5-5 Image Control tab
Optimize for graphics and photos
Image entire page as graphic
Optimize for laser print output Fine
The default value is Optimize for laser print output Fine
Optimize for laser print output Standard
Optimize for photocopy reproduction
5-6 Accessories tab
B5, Legal 13, DL Env., C5 Env. and Japanese Official Postcard
5-7 Advanced tab
5-7-1 Printer Administration dialog
Wait time-out
5-8 Precautions & Limitations
Xerox DocuPrint P12 Status Monitor
6-1 The Status Monitor
6-2-1 Mini-window view
6-2 Views of Status Monitor
Icon
6-2-2 Icon view Windows 3.1x only
6-2-4 Max Window view
6-2-3 Taskbar view Windows 95 only
6-3 General tab
Print Manager button Windows 3.1x only
Printer Info button
96 Chapter
6-4 Change Printer tab
Pop up on alerts
6-5 Alerts tab
Always stay on top
Never pop up on alerts
6-6 Preferences tab
DOS Utilities
7-1-1 Main menu
7-1 DOS Control Panel
7-1-2 Control printing menu
7-1-3 Change printer settings
Auto-continue
Save settings, return to Main Menu
Horizontal offset
Vertical offset
7-1-4 Change LaserJet IIP emulation settings
The default is PC-8 Save settings, return to Main Menu
Symbol set
Paper Source
Paper size
Printer settings page
7-1-5 Print sample pages menu
Select this command to print the printer settings page PCL font page
Return to Main Menu Select this command to display the Main Menu
7-1-6 Change status monitor settings menu
7-1-7 Change printer port
7-2 DOS Status Monitor
7-2-1 Using the Status Monitor
7-2-2 Unloading the Status Monitor
Printer Options
8-1 Options
Feature
Option
Order Code
8-2 500 - Sheet Feeder
8-2-1 Installing the 500 - Sheet Feeder
116 Chapter
4 Make sure the printer is fully seated on the feeder
the 500-sheet cassette until the two feeder joint areas on the
Remove the 250-sheet standard cassette completely, then pull
front of the printer are clearly visible
Fasten the two feeder joints onto the front of the printer as
printer as well as the wall outlet, then turn on the power
sheet paper cassette. Finally, plug the power cord back into the
Push back the 500-sheet paper cassette and re-insert the
118 Chapter
While pinching the two feeder joints as shown below, unfasten
8-2-2 Removing the 500 - sheet feeder
them from the rear of the printer
out the 500-sheet cassette until the two feeder joint areas on
sheet paper cassette
them from the front of the printer
Lift the printer up and away from the paper feeder
While pinching the two feeder joints as shown below, unfasten
1 Turn the printer off
8-3 Installing the Network Interface Card
At the back of the printer, use a screw driver to loosen the
pull it up and outward as shown in the diagram
Grip the panel as shown and lift the panel off the notches, and
thumb screws that fasten the side cover with a screw driver
Slide the side cover off
Remove the interface cover
10 Connectboard. the other side of the connector cable to the control
9 Connect the connector cable to the network interface card
124 Chapter
Use the supplied screws to secure the network interface card to
Reinstall the side cover as follows
the interface plate
the side cover
Switch on the printer
Connect the power cord to the back of the printer
Close the top cover and push the paper tray back in
126 Chapter
8-4 Memory Kit 16MB
8-4-1 SIMM module configuration
128 Chapter
8-4-2
the side cover with a screwdriver
At the back of the printer, loosen the thumb screws that fasten
7 Slide the side cover off
pull it up and outward as shown in the diagram
DRAM SIMM in this socket
Locate the SIMM socket as shown in the diagram. Install the
9 Hold the SIMM with the notch on the left
10 Insert the SIMM into the socket at a 45 degree angle
Switch on the printer
Connect the power cord to the back of the printer
Close the top cover and push the paper tray back in
Insert the three tabs on the face-up tray into the openings on
8-5 Installing the face-up tray
the rear end of the printer
2 ➀ Pull the center grip to open the large extension, then
Maintenance
9-1-1 Handling the Laser Printer cartridge
9-1 Laser Printer Cartridge
9-1-2 Storing the Laser Printer cartridge
9-1-3 Redistributing the toner
seven to eight times to free the toner
Hold the Laser Printer cartridge as shown below and shake it
Hold the Laser Printer cartridge as shown below and insert it
fully into the guide channels until it clicks into place. Use the
Then disconnect the power cord from the grounded power
Press the power switch to the O position to turn off the printer
9-1-4 Replacing the Laser Printer cartridge
outlet and from the printer
138 Chapter
Drum shutter
Hold the Laser Printer cartridge as shown below and shake it
Hold the Laser Printer cartridge as shown below and insert it
8 Close the top cover
fully into the guide channels until it clicks into place. Use the
140 Chapter
9-2-1 Cleaning the ROS Mirror
9-2 Cleaning the Printer
the paper deck
9-3 Relocating the Printer
Press the power switch to the O position to turn off the printer
Then disconnect the power cord from the grounded power
Page
back into the face up tray
Flip to close the small extension and push the large extension
144 Chapter
Detach the face-up tray from the rear of the printer
Pack this printer and its accessories into the original boxes
Maintenance
Troubleshooting
10-1 Clearing Paper Jams
10-1-1 Jam before reaching Laser Printer cartridge
Reinstall the Laser Printer cartridge Close the top cover
1 Open the top cover and remove the Laser Printer cartridge
Look for a sheet of paper protruding approximately 1 to 1 1/2
10-1-2 Jam after leaving Laser Printer cartridge
Firmly but carefully pull the sheet of paper out of the fuser and
Reinstall the Laser Printer cartridge
out of the printer
Close the top cover
152 Chapter
10-1-3 Jam at the paper exit
If paper was fed from the multi-sheet bypass feeder, remove all
4 Reinstall the face-up tray
papers from the multi-sheet bypass feeder tray, including any
jammed or partially fed paper
Possible
10-2 Print Quality Problems
Description
9-2 Cleaning the Printer
Laser Printer cartridge
9-1-4 Replacing the
3-1 Selecting Print
Media
Laser Printer cartridge
9-1-4 Replacing the
9-1-4 Replacing the
Laser Printer cartridge
3-1 Selecting Print
9-2 Cleaning the Printer
Media
9-1-4 Replacing the
If the problems mentioned below occur, take the recommended actions
10-3 Other Problems
Remove and reinstall the Laser Printer cartridge
The top cover will not shut
In the USA and Canada
10-4 Servicing your Printer
Appendices
Appendices
Specifications DocuPrint P12
Specifications
Specifications DocuPrint P12
Port A Parallel Pin Configuration
Pin Configuration
Signal Name
Signal Name
Warranty
Warranty
Three Year Limited Hardware Warranty
Hardware Warranty and Product Support for your Xerox Docuprint P12
If you have a problem with your unit
How is replacement obtained?
Replacement and repair are not your only remedies
What the warranty does not cover
No other warranty or guarantee is made by Xerox
Service after your three-year warranty expires
Index
Index
Index
Page
Watermark Options
Testing the Printer
Watermark Options dialog
