10-4 Servicing your Printer
In the USA and Canada
Should you be unable to resolve a problem after using the Problem Solving sections of this manual, place a call to the Xerox Customer Support Center at:
1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979)
The Customer Support Representative can solve many problems over the phone. Please have the following information available before calling:
–The serial number _______________________
(Located on the back cover of the printer.)
–The purchase date from your purchase receipt (required for warranty service).
–A description of the problem.
Status Code (if any) displayed on the control panel.
