Xerox P12 manual Servicing your Printer, In the USA and Canada

Models: P12

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10-4Servicing your Printer

In the USA and Canada

Should you be unable to resolve a problem after using the Problem Solving sections of this manual, place a call to the Xerox Customer Support Center at:

1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979)

The Customer Support Representative can solve many problems over the phone. Please have the following information available before calling:

The serial number _______________________

(Located on the back cover of the printer.)

The purchase date from your purchase receipt (required for warranty service).

A description of the problem.

￿Status Code (if any) displayed on the control panel.

Troubleshooting 159

Page 167
Image 167
Xerox P12 manual Servicing your Printer, In the USA and Canada