Xerox P12 manual Selecting Print

Repetitive defects	The paper path is dirty.	Open the top cover, remove the
		Laser Printer cartridge, and
		check for loose pieces of paper
		jammed in the paper path.
		Remove the paper and print
		several blank sheets to help
		clear out the contamination.
	The Laser Printer	Replace the Laser Printer
	cartridge is damaged.	cartridge.
		☞ 9-1-4 Replacing the
		Laser Printer cartridge
Character voids	The print media is	Remove the moist media and
	moist.	load new, dry media.
	The print media is	Use recommended print.
	outside the	☞ 3-1 Selecting Print
	recommended	Media
	specification.
	The Laser Printer	Replace the Laser Printer
	cartridge is damaged.	cartridge.
		☞ 9-1-4 Replacing the
		Laser Printer cartridge
Toner smears when	The print media is	Remove the moist media and
rubbed	moist.	load new, dry media.
	The print media is	Use recommended print media.
	outside the	☞ 3-1 Selecting Print
	recommended	Media
	specification.
	The top cover is not	Open the top cover and close it
	fully closed.	again. Make sure the side
		latches are locked properly.
	The fuser has failed.	Call for service.
Black page	The Laser Printer	Replace the Laser Printer
	cartridge is damaged.	cartridge.
		☞ 9-1-4 Replacing the
		Laser Printer cartridge
	The printer power	Call for service.
	supply has failed.

Troubleshooting • 155