DocuPrint P12 User Guide
602E20580 11/97
Xerox Corporation 800 Phillips Road Webster, New York
Introduction
Energy Star
Safety Notes
Chapter 2 Setting Up
What This Manual Contains
Chapter 1 Knowing Your Printer
Appendix
Chapter 9 Maintenance
Chapter 10 Troubleshooting
Manual Conventions
The following conventions are used throughout this manual
Safety Notes
Laser Safety
Ozone Safety
the documentation might result in hazardous exposure to laser light
Electrical Safety
You might receive a severe electrical shock if you do not connect the
grounding conductors properly
shock or fire
equipment may have to be limited or special mitigation measures taken
Radio Frequency Emissions
Scientific and Medical ISM equipment, the external radiation from ISM
Operational Safety
Table of Contents
Table of Contents
CHAPTER 2 SETTING UP
CHAPTER 1 KNOWING YOUR PRINTER
3-2 Loading Print Media
8-1 Options
Knowing Your Printer
1-1 Unpacking
Remove the printer from the shipping carton and place it on a
flat and stable surface
Check to make sure you have received all of the items listed
1 Power cord socket
2 Power switch
11 Power cord
1-2 Printer Parts
Cleaning brush
1-2-2 Internal view
① Warning label
Fuser
DOS Status Monitor
1-3 Software
DOS Control Panel
1-4 Installation Requirements
1-4-1 Printer space requirements
1-4-2 Operating environments
1-4-3 Printer electrical requirements
1-4-4 Interface cable
1-4-5 Printer software requirements
A 486SX 25MHz or better personal computer
A 1.44 MB 3.5-inch floppy drive At least 640 K of RAM
DOS 5.0 or later
Knowing Your Printer
Setting Up
Reference
Procedure
2-1 Assembling the Printer
Push the release button to fully open the top cover
2-1-1 Installing the Laser Printer cartridge
Check that the power switch is off
Drum shutter
3 Unpack the new Laser Printer cartridge
Hold the cartridge as shown below and gently rock it seven to
eight times to distribute the toner evenly
With one hand, hold the cartridge down on a flat surface. With
2-1-2 2-1-3
16 Chapter
2-2 Installing Printer Software
2-2-1 Installing software in Windows 3.1x Floppy Disk
the Windows 3.1x Setup Disk
In the Main group, double click on File Manager. Then insert
inserted your diskette. Then double click on SETUP.EXE to run
the setup program
This brings you to the setup program. A dialog box as shown
In the File Manager window, select the drive in which you have
4 A component selection dialog box as shown below appears
Windows
All Components
2,478K
2-2-2 Installing software in Windows 3.1x CD-ROM
Insert the CD-ROM and double click on setup.exe in the File
When the following dialog box appears, select Xerox
Manager window
4 A component selection dialog box as shown below appears
Windows
All components
2,478K
Click on Add Printer button and the Add Printer Wizard dialog
2-2-3 Installing software in Windows 95 Floppy Disk
A. Activate setup program in setup disk
B. Add Printer
2-2-4 Installing software in Windows 95 CD-ROM
C. Plug & Play
Select Xerox DocuPrint P12 Printer Software. Then follow
the onscreen instructions until you reach the following dialog
Enter
2-2-5 Installing software in DOS environment
installing. ex. d\win95\disk1\xcp12.Inf
2-2-6 Uninstalling the software
Type del a\XC12SM.EXE and press Enter
Type del a\XC12CP.EXE and press Enter
Type del a\XC12CP.HLP and press Enter
2-3-2 Test printing
2-3 Testing the Printer
2-3-1 Switching on the printer
2-3-3 Switching off the printer
Print Media
3-1 Selecting Print Media
3-1-1 Plain paper
3-1-3 Other print media
3-1-2
Special print media
3-1-4 Print media to avoid
3-1-5 Storing print media
3-2 Loading Print Media
3-2-3 Using Multi-sheet Bypass
Paper
Paper sizes
3-2-1 Using the paper cassettes
3-1-1 Plain paper
2 Press the bottom plate down until it locks into place
38 Chapter
To shorten the cassette, reverse the procedure
4a For the 250-sheet paper cassette, follow the instructions below
To lengthen the cassette
① Slide end guide A out to the desired paper length
Page
Insert a stack of papers along the left side of the cassette
Make sure the stack goes under the metal retaining clip and the
Slide the side guide to the left so that it slightly touches the
edge of the paper stack
b 500-sheet paper cassette optional
7 Gently push the paper cassette into the printer until it stops
a 250-sheet paper cassette
3-2-2 Using the Envelope cassette optional
Reach into the pocket on the handle of the cassette and pull the
cassette straight out
2 Press the bottom plate down until it locks into place
3 Pinch the side guide and slide it to the far right
While lifting the end guide slightly, slide it to the desired
envelope length. Then lower the guide until it locks into place
44 Chapter
Insert a stack of envelopes along the left side of the cassette
with the print side facing down. Make sure the stack is under
edge of the envelope stake
Slide the side guide to the left so that it slightly touches the
7 Gently push the envelope cassette into the printer until it stops
46 Chapter
Stacking Height Limit
3-2-3 Using the Multi-sheet Bypass Feeder
Paper Type
Pull the top of the front cover to open it. The multi-sheet
bypass feeder drops down automatically
Pull the sliding section toward you until it stops. Pull the gray
tab to flip out the last section
3 Slide the side guide to the far right
If the print medium is a stack of papers, transparencies or
labels, fan them before loading. Then load the print medium
Print Media
Adjust the side guide to the size of the loaded print medium
Make sure the print medium is under the plastic tab on the side
guide
50 Chapter
3-2-4 Closing the multi-sheet bypass feeder
Remove all papers from the multi-sheet bypass feeder
Close the extended tray, then push it in
Close the front cover, together with the multi-sheet bypass
Control Panel
Color
4-1 Control Panel
Label
Error
4-2 The LEDs
Response
Explanation
Printer Status
Definition/Cause
Action
Action
Printer Status
Definition/Cause
Memory overflow occurs when the
Printer Status
Definition/Cause
Action
Printer Status
Definition/Cause
Action
Control Panel
Hardware Malfunction status
Table next page
Printer Status
Definition/Cause
Hardware Malfunction
Error
Response
Explanation
4-3 Control Panel Button
Xerox DocuPrint P12 Printer Driver
5-1 The Printer Driver
5-2 Setup tab
2-Sided Printing button Click to bring up the 2-Sided Printing dialog
5-2-1 Add/Edit Text Watermark dialogs
Text
5-2-2 Add/Edit Graphics Watermark dialogs
Preview area
Page
5-2-3 2-Sided Printing dialog
Options area
5-2-4 Layout Options dialog
Reduce for N-up printing 4 pages up
Enlarge for Poster 2 x 2 sheets
DocuPrint P12 Printer Driver
Normal
5-2-5 Booklet Printing dialog
5-2-2 2-Sided Printing dialog
76 Chapter
Source Source display display Vertical tabs
5-3 Paper Source tab
Source display Vertical tab
Paper source options
In instances whereby you have not installed these optional cassettes, but you have specified in the Accessories tab to add these options, they will appear. Any print job sent to the Secondary or Envelope cassette will be switched to Main cassette and Envelope MBF respectively
5-4 Destination tab
5-5 Image Control tab
Optimize for text and spreadsheets
Optimize for graphics and photos
Image entire page as graphic
The default value is Optimize for laser print output Fine
Optimize for laser print output Fine
Optimize for laser print output Standard
Optimize for photocopy reproduction
5-6 Accessories tab
5-7 Advanced tab
B5, Legal 13, DL Env., C5 Env. and Japanese Official Postcard
5-7-1 Printer Administration dialog
Wait time-out
5-8 Precautions & Limitations
Xerox DocuPrint P12 Status Monitor
6-1 The Status Monitor
6-2 Views of Status Monitor
6-2-1 Mini-window view
Icon
6-2-2 Icon view Windows 3.1x only
6-2-3 Taskbar view Windows 95 only
6-2-4 Max Window view
6-3 General tab
96 Chapter
Printer Info button
Print Manager button Windows 3.1x only
6-4 Change Printer tab
Always stay on top
6-5 Alerts tab
Pop up on alerts
Never pop up on alerts
6-6 Preferences tab
DOS Utilities
7-1 DOS Control Panel
7-1-1 Main menu
7-1-2 Control printing menu
7-1-3 Change printer settings
Save settings, return to Main Menu
Auto-continue
Horizontal offset
Vertical offset
7-1-4 Change LaserJet IIP emulation settings
Symbol set
The default is PC-8 Save settings, return to Main Menu
Paper Source
Paper size
7-1-5 Print sample pages menu
Printer settings page
Select this command to print the printer settings page PCL font page
Return to Main Menu Select this command to display the Main Menu
7-1-6 Change status monitor settings menu
7-1-7 Change printer port
7-2-1 Using the Status Monitor
7-2 DOS Status Monitor
7-2-2 Unloading the Status Monitor
Printer Options
Feature
8-1 Options
Option
Order Code
8-2-1 Installing the 500 - Sheet Feeder
8-2 500 - Sheet Feeder
4 Make sure the printer is fully seated on the feeder
116 Chapter
Remove the 250-sheet standard cassette completely, then pull
the 500-sheet cassette until the two feeder joint areas on the
front of the printer are clearly visible
Fasten the two feeder joints onto the front of the printer as
sheet paper cassette. Finally, plug the power cord back into the
printer as well as the wall outlet, then turn on the power
Push back the 500-sheet paper cassette and re-insert the
118 Chapter
8-2-2 Removing the 500 - sheet feeder
While pinching the two feeder joints as shown below, unfasten
them from the rear of the printer
out the 500-sheet cassette until the two feeder joint areas on
them from the front of the printer
sheet paper cassette
Lift the printer up and away from the paper feeder
While pinching the two feeder joints as shown below, unfasten
8-3 Installing the Network Interface Card
1 Turn the printer off
pull it up and outward as shown in the diagram
At the back of the printer, use a screw driver to loosen the
Grip the panel as shown and lift the panel off the notches, and
thumb screws that fasten the side cover with a screw driver
Remove the interface cover
Slide the side cover off
124 Chapter
9 Connect the connector cable to the network interface card
10 Connectboard. the other side of the connector cable to the control
Reinstall the side cover as follows
Use the supplied screws to secure the network interface card to
the interface plate
the side cover
Connect the power cord to the back of the printer
Switch on the printer
Close the top cover and push the paper tray back in
126 Chapter
8-4-1 SIMM module configuration
8-4 Memory Kit 16MB
8-4-2
128 Chapter
At the back of the printer, loosen the thumb screws that fasten
the side cover with a screwdriver
7 Slide the side cover off
pull it up and outward as shown in the diagram
Locate the SIMM socket as shown in the diagram. Install the
DRAM SIMM in this socket
9 Hold the SIMM with the notch on the left
10 Insert the SIMM into the socket at a 45 degree angle
Close the top cover and push the paper tray back in
Connect the power cord to the back of the printer
Switch on the printer
8-5 Installing the face-up tray
Insert the three tabs on the face-up tray into the openings on
the rear end of the printer
2 ➀ Pull the center grip to open the large extension, then
Maintenance
9-1-2 Storing the Laser Printer cartridge
9-1 Laser Printer Cartridge
9-1-1 Handling the Laser Printer cartridge
9-1-3 Redistributing the toner
Hold the Laser Printer cartridge as shown below and shake it
seven to eight times to free the toner
Hold the Laser Printer cartridge as shown below and insert it
fully into the guide channels until it clicks into place. Use the
Press the power switch to the O position to turn off the printer
Then disconnect the power cord from the grounded power
9-1-4 Replacing the Laser Printer cartridge
outlet and from the printer
Drum shutter
138 Chapter
Hold the Laser Printer cartridge as shown below and shake it
8 Close the top cover
Hold the Laser Printer cartridge as shown below and insert it
fully into the guide channels until it clicks into place. Use the
140 Chapter
9-2 Cleaning the Printer
9-2-1 Cleaning the ROS Mirror
9-3 Relocating the Printer
the paper deck
Press the power switch to the O position to turn off the printer
Then disconnect the power cord from the grounded power
Page
144 Chapter
Flip to close the small extension and push the large extension
back into the face up tray
Maintenance
Pack this printer and its accessories into the original boxes
Detach the face-up tray from the rear of the printer
Troubleshooting
10-1 Clearing Paper Jams
Reinstall the Laser Printer cartridge Close the top cover
10-1-1 Jam before reaching Laser Printer cartridge
1 Open the top cover and remove the Laser Printer cartridge
Look for a sheet of paper protruding approximately 1 to 1 1/2
10-1-2 Jam after leaving Laser Printer cartridge
Reinstall the Laser Printer cartridge
Firmly but carefully pull the sheet of paper out of the fuser and
out of the printer
Close the top cover
10-1-3 Jam at the paper exit
152 Chapter
4 Reinstall the face-up tray
If paper was fed from the multi-sheet bypass feeder, remove all
papers from the multi-sheet bypass feeder tray, including any
jammed or partially fed paper
10-2 Print Quality Problems
Possible
Description
9-2 Cleaning the Printer
9-1-4 Replacing the
Laser Printer cartridge
3-1 Selecting Print
Media
9-1-4 Replacing the
Laser Printer cartridge
9-1-4 Replacing the
Laser Printer cartridge
9-2 Cleaning the Printer
3-1 Selecting Print
Media
9-1-4 Replacing the
10-3 Other Problems
If the problems mentioned below occur, take the recommended actions
Remove and reinstall the Laser Printer cartridge
The top cover will not shut
10-4 Servicing your Printer
In the USA and Canada
Appendices
Appendices
Specifications
Specifications DocuPrint P12
Specifications DocuPrint P12
Pin Configuration
Port A Parallel Pin Configuration
Signal Name
Signal Name
Warranty
Warranty
Hardware Warranty and Product Support for your Xerox Docuprint P12
Three Year Limited Hardware Warranty
If you have a problem with your unit
How is replacement obtained?
What the warranty does not cover
Replacement and repair are not your only remedies
No other warranty or guarantee is made by Xerox
Service after your three-year warranty expires
Index
Index
Index
Page
Watermark Options dialog
Testing the Printer
Watermark Options