C

Customer Support

Please have the following information ready when you contact customer support.

Required Information

Product model and serial number.

Warranty Information.

Date that you received your device.

Brief description of the problem and the steps you took to solve it.

Corporate Headquarters (Worldwide)

Support E-mail: support@zyxel.com.tw

Sales E-mail: sales@zyxel.com.tw

Telephone: +886-3-578-3942

Fax: +886-3-578-2439

Web Site: www.zyxel.com, www.europe.zyxel.com

FTP Site: ftp.zyxel.com, ftp.europe.zyxel.com

Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan

Costa Rica

Support E-mail: soporte@zyxel.co.cr

Sales E-mail: sales@zyxel.co.cr

Telephone: +506-2017878

Fax: +506-2015098

Web Site: www.zyxel.co.cr

FTP Site: ftp.zyxel.co.cr

Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San José, Costa Rica

Czech Republic

E-mail: info@cz.zyxel.com

Telephone: +420-241-091-350

Fax: +420-241-091-359

Web Site: www.zyxel.cz

Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika

 

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VES-1616F-3x Series User’s Guide