Avaya 2420 manuals

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Avaya 2420 Manual

60 pages2.53 Mb

2Contents
- The 2420 Telephone ............................................................................. 6
- Basic Call Handling Features .............................................................. 9
- Changing the 2420 Options ............................................................... 19
- 4EU24 Expansion Module
6The 2420 Telephone
- Overview of the 2420
- 7Call Appearance Keys
  - 8System Features
  - Call Appearance/Function Key Icons
9Basic Call Handling Features
- Answer a Call
- Making a Call
- Clearing a Call
- 10Headset Working
- Speakerphone
- 11Speed Dial
- Redial
- Mute
- Hold
- 12Transfer
- Conference
- Message
13Speed Dials
- Overview of Speed Dials
- 14Using Speed Dials
  - Dialing a Speed Dial Number
  - Deleting a Speed Dial
  - Editing a Speed Dial
  - Converting a Call Log Entry to a Speed Dial
  - 15Adding a New Speed Dial
16Using the Call Log
- Overview of the Call Log
- 17Using the Call Log
  - Viewing the Call Log
  - Making Calls from the Call Log
  - Saving a Call Log Entry to Your Speed Dial List
  - 18Deleting a Call Log Entry
  - Erasing All Logged Calls
  - Setting Which Calls are Logged
19Changing the 2420 Options
- Overview of 2420 Options
- 20Selecting Personalized Options
  - Ring Options
  - Adjusting the Display Contrast
  - 21Call Log Setup
  - Miscellaneous
  - Using Self Test
  - Selecting the Display Mode
  - Default Phone/Erase All Settings
  - 22Language
  - Changing Key Labels
  - Automatic Gain Control (AGC)
23Function Keys
- Overview of the Function Keys
- 24Display Mode
- 25Function Key Programming
  - 26Shorthand Programming Mode
  - 27Longhand Programming
  - 28Display Key Features
    - Dial (#)
    - Group (#)
    - User (#)
    - 29Absnt - Set Absent Text
    - Acct - Account Code Entry (!)
    - AD - Abbreviated Dial (!)
    - Admin - Self-Administer (!)
    - 30Apear - Appearance
    - AutCB - Automatic Callback (!)
    - Busy - Busy
    - BusyH - Busy On Held
    - 31CFrwd - Call Forwarding All (!)
    - ClrCW - Clear CW
    - CnfRV - Conference Meet Me
    - Conf+ - Conference Add
    - 32CPark - Call Park (!)
    - CPkUp - Call Pickup (!)
    - CWOff - Call Waiting Off
    - 33CWOn - Call Waiting On
    - CWSus - Call Waiting Suspend
    - DCW - Dial CW
    - Dir - Directory (!)
    - 34Dirct - Dial Direct
    - DNDOn - Do Not Disturb On
    - DNDOf - Do Not Disturb Off
    - DNDX+ - Do Not Disturb Exception Add
    - DNDX- - Do Not Disturb Exception Delete
    - 35DPkUp - Directed Call Pickup (!)
    - Drop - Drop (!)
    - DTone - Secondary Dial Tone
    - Emrgy - Dial Emergency
    - Flash - Flash Hook (#)
    - 36FolTo - Follow Me To
    - FwBNo - Forward On Busy Number
    - FwBOn - Forward On Busy On
    - FwBOf - Forward On Busy Off
    - 37FwdH+ - Forward Hunt Group Calls On
    - FwdH- - Forward Hunt Group Calls Off
    - FwdNo - Forward Number
    - FwdOf - Cancel All Forwarding
    - 38FwNOn - Forward On No Answer On
    - FwNOf - Forward On No Answer Off
    - FwUOn - Forward Unconditional On
    - FwUOf - Forward Unconditional Off
    - GrpPg - Group Paging (!)
    - 39HdSet - Headset Toggle (!)
    - Here- - Follow Me Here Cancel
    - Here+ - Follow Me Here
    - HfAns - Internal Auto-Answer (!)
    - 40HGEna - Hunt Group Enable
    - HGDis - Hunt Group Disable
    - HGNS+ - Set Hunt Group Night Service (!)
    - HGNS- - Clear Hunt Group Night Service
    - 41HGOS+ - Set Hunt Group Out of Service
    - HGOS- - Clear Hunt Group Out of Service
    - Hold - Hold Call
    - HoldCW - Hold Call Waiting
    - IAuto - Automatic Intercom
    - 42ICSeq - Set Inside Call Sequence
    - IDial - Dial Intercom
    - Inclu - Dial Inclusion
    - Intru - Call Intrude
    - Listn - Call Listen
    - Login - Extn Login
    - 43Logof - Extn Logout
    - Music - Hold Music
    - NATim - Set No Answer Time
    - OCSeq - Set Outside Call Sequence
    - Page - Page
    - 44Park - Park (#)
    - Park - Call Park to Other Extension (!)
    - PCall - Priority Call
    - PhyEx - Dial Physical Extension by Number
    - 45PickA - Call Pickup Any
    - PickG - Call Pickup Group
    - PickM - Call Pickup Members
    - 46Prog - Abbreviated Dial Program (!)
    - Quota - Clear Quota
    - Queue - Call Queue
    - RBak+ - Ringback When Free
    - 47RBak - Cancel Ringback When Free
    - RBSeq - Set Ringback Sequence
    - Recor - Call Record
    - Relay - Relay Pulse
    - Rely+ - Relay On
    - 48Rely- - Relay Off
    - Resum - Resume Call
    - Rtriv - Retrieve Call
    - Ride - Ride Call
    - 49RngOf - Ringer Off (!)
    - SAC - Send All Calls (!)
    - Spres - AD Suppress (!)
    - 50Steal - Call Steal
    - SusCW - Suspend CW
    - Suspe - Suspend Call
    - 51Timer - Timer (!)
    - TmDay - Time of Day (!)
    - Toggl - Toggle Calls
    - VMRB- - Voicemail Ringback Off
    - VMRB+ - Voicemail Ringback On
    - 52VMCol - Voicemail Collect
    - VMOff - Voicemail Off
    - VMOn - Voicemail On
    - WUTim - Set Wrap Up Time
53System Features
- Introduction
- Making Calls
- Answering Calls
- 54Call Waiting
- Call Forwarding
- Diverting Calls
- Do Not Disturb
- 55Voicemail
- Default Feature Codes
- 56EU24 Expansion Module
  - EU24 Overview
  - Connection
  - 57Using the EU24 Expansion Module
    - Viewing the Alternate Display
    - Selecting a Call Appearance/Feature Button
    - Understanding Call Appearance/Feature Button Status Icons
      - Page 58 - Index
      - Page 58 - Index IP Office 2420 + EU24 Users Guide 40DHB0002UKEG Issue 4 (9th February 2004)
58Index
- 59 Index - Page 59
- IP Office 2420 + EU24 Users Guide Page 59 - Index 40DHB0002UKEG Issue 4 (9th February 2004)

66 pages810.63 Kb

7
- 8
- 9
102420 Telephone
122420 Telephone
13
- 14
  - a 206 : Timer
- 15
- 16
17
- 18
- 19
- 20
- 21
22
- 23Home : Lou
- 24
25
- 26
- - 28
29
- 30
  - 311 Jane King 732-555-7866
- 32
- 33
  - 4 Un-Answered
- 34
35
37
- Choose action below
- Edit Inspect Restore Done
- 38
39 /
- - /
- 40
- 41
42
- Ring Options : Self Test
  - Select OPTION above
  - Contrast : Display Mode Log Setup : Erase Miscellaneous : Language Done
43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
52
- / AD
  - FAC
- 53
- 54
- 55Leave Word Calling LW C
- 56 SAC
58
60
63
- A
- C
- D
- E
- H
- L
- M
- O
- P
- R
- S
- T
- 64
- 65

50 pages482.23 Kb

3Contents
- 5Overview
  - 6Support for Call Center Users
  - 7Support for Optional Devices
  - Safety Information
- 82420 Telephone Components
  - 9TABLE 1 The 2420 Telephone Components The following items correspond to the numbers in Figure 1.
- 102420 Telephone User Checklist
- 11The Home Screen
  - a 206 : Timer
    - Directory : SendAllCalls
    - 4:10PM 3/29/02
    - b 206 : Abr Program c 206 : Call Pickup New Calls: 4 SpDial Log Option
  - 12Navigating in the Home Screen Pages
  - Call Appearance and Call Identification Displays
    - Navigating in the Home Screen Pages
  - 13Status Icons
    - Status Icons
    - Status Icons for Feature-Specific Applications
- 14Call-Handling Features
  - Answer a call
  - Make a call
    - The 2420 telephone dials the number for you.
  - 15Speed Dial
  - Hold
  - Redial
  - 16Speakerphone
  - 17Transfer
    - The Transfer Completed message is displayed.
- 18Getting Messages
  - Conference
  - Message
- 19The Speed Dial Screen
  - Home : Lou
  - 20Working in the Speed Dial Screen
    - Working in the Speed Dial Screen
- 21Managing Your Speed Dial List
  - Quick Access to Speed Dial Entries
  - Insert Mode
  - Entering Characters
  - 22Dialing Conventions
    - Adding Speed Dial Entries
    - - The Edit Name screen is displayed with the Name field underscored.
    - 23Editing Speed Dial Entries
      - The Edit Name screen is displayed.
      - The Edit screen is displayed with the Name field underscored.
    - 24Deleting Speed Dial Entries
      - The Delete screen is displayed.
      - The DELETE this entry? prompt is displayed.
- 25The Call Log Screens
  - The Call Log Summary Screen
    - - 1 Jane King 732-555-7866
        2 Mary Smith 732-555-3322 3 John Jetzt 72488 4 Patty Yee 908-555-1738 Done
        Use<>toscroll Select entry to view details
  - 26Working in the Call Log Summary Screen
    - Working in the Call Log Summary Screen
  - 27Call Log Detail Screen
    - - 4 Un-Answered
  - 28Working in the Call Log Detail Screen
    - Working in the Call Log Detail Screen
- 29Using the Call Log
  - Viewing the Call Log
  - Saving a Call Log Entry to Your Speed Dial List
  - Making Calls from the Call Log
  - 30Deleting a Call Log Entry
- 31The Options Screen
  - 32Working in the Options Screen
    - Working in the Options Screen
- 33Selecting Personalized Options
  - The Select Ring screen with the current ring pattern is displayed.
  - Display Contrast
    - The Display Contrast screen is displayed.
  - Ring Pattern
    - The new contrast level is set.
  - 34Call Log Setup
    - The Call Log Setup screen is displayed with an underscore displayed in the Yes/No setting column.
    - The Visual Ringing Alert screen is displayed.
  - 35Visual Ring
  - Self Test
  - 36Display Mode (Call Center Mode)
    - The Display Mode screen is displaye d.
  - 37Erase All
  - 38Language
    - The Select Language screen is displaye d.
    - The screen text is redisplayed in the language you have selected.
    - Your language selection is saved.
- 39Using Selected Voice Features
  - Abbreviated Dialing/Automatic Dialing (AD)
  - Call Forwarding All Calls
    - If returning to a call parked at your telephone, dial your own extension.
    - Called telephone stops ringing, and you are connected to the ringing call.
  - 40Call Park
  - Call Pickup and Directed Call Pickup
    - Message lamp goes on at the called telephone (if so equipped).
  - 41Leave Word Calling
  - 42Send All Calls
  - Whisper Page
- 43Using Display Features
  - Directory
  - Call Timer and Timer
  - 44Inspect
    - Information is shown on the display screen; you remain connected to the present call.
- 45Tones and Their Meaning
  - Ringing Tones
  - 46Feedback Tones
- 47Index
  - Numerics
  - A
  - B
  - C
  - D
  - 48E
  - F
  - G
  - H
  - I
  - L
  - M
  - N
  - O
  - P
  - R
  - 49S
  - T
  - U
  - V
  - W

46 pages383.23 Kb

3Table Of Contents
5The Telephone
- About this Guide
- Overview
- 7Call Appearance Keys
- 8Call Appearance Key Icons
- 9The Display
- System Features
10Basic Call Handling Features
- Answering a Call
- 11Making a Call
- Clearing a Call
- 12Headset Working
- 13Speakerphone
- Speed Dial
- 14Redial
- Mute
- Hold
- 15Transfer
- 16Conference
- Message
17Using Speed Dials
- Overview of Speed Dials
- 18Adding a New Speed Dial
- 19Dialling a Speed Dial Number
- Deleting a Speed Dial
- 20Editing a Speed Dial
- Converting a Call Log Entry to a Speed Dial
21Using the Call Log
- Overview of the Call Log
- 23Using The Call Log
- Setting Which Calls are Logged
- 24Viewing the Call Log
- Making Calls from the Call Log
- 25Saving a Call Log Entry to Your Speed Dial List
- Deleting a Call Log Entry
- Erasing All Logged Calls
26Changing Options
- Changing Ringer Options
- 27Adjusting the Display Contrast
- Call Log Setup
- Miscellaneous
- 28Using Self Test
- Default Phone/Erase All Settings
- 29Language
- 30Automatic Gain Control (AGC)
31Function Keys
- Overview of the Function Keys
- 32Display Mode
- 33Function Key Programming
- 34Shorthand Programming Mode
- 35Longhand Programming
- 36Changing Function Key Labels
37System Features
- System Features
- Making Calls
- 38Answering Calls
- Call Forwarding
- 39Diverting Calls
- Do Not Disturb
- 40Voicemail
- 41Default Feature Codes
42EU24 Expansion Module
- EU24 Overview
- 43Connection
- Using the EU24 Expansion Module
  - 2420 and 5420 User Guide Page 41 IP Office 3.2 [15-601077] Issue [7] (5 June 2006)
45Index
- A
- B
- C
- D
- E
- F
- H
- I
- L
- M
- N
- P
- R
- S
- T
- U
- V

66 pages698.69 Kb

5Contents
7Overview
- 8Support for Call Center Users
- 9Support for Optional Devices
- Safety Information
102420 Telephone Components
122420 Telephone User Checklist
13The Home Screen
17Call-Handling Features
- Answer a call
  - To answer an incoming call
- 18Make a call
  - To make a call manually
  - To have the 2420 telephone make a call automatically
- Speed Dial
  - To use the Speed Dial feature to make a call to a personal directory entry
- Hold
  - To put a call on hold
  - To return to the held call
- 19Redial
  - To redial the last number that you dialed
- Speakerphone
  - To make or answer a call without lifting the handset, or to use the speakerphone with any feature
  - To change from the speakerphone to the handset
  - To change from the handset to the speakerphone
  - To end a speakerphone call
- 20Transfer
  - To transfer the current call to another extension
- 21Conference
  - To add another party to a call
  - To add a held call to an active call
  - To remove the last person added to the conference call
22Getting Messages
- Message
The Speed Dial Screen
- 24Working in the Speed Dial Screen
25Managing Your Speed Dial List
- Quick Access to Speed Dial Entries
- Editing Speed Dial Entries
- 26Entering Characters
- Dialing Conventions
  - Adding Speed Dial Entries
    - To add speed dial entries to your personal directory
  - 27Editing Speed Dial Entries
    - 28To edit stored speed dial entries
  - Deleting Speed Dial Entries
    - To delete stored speed dial entries
29The Call Log Screens
35Using the Call Log
- Viewing the Call Log
  - To view the list of all calls recorded in the Call Log
- Making Calls from the Call Log
  - To make a call to an entry in the Call Log
- 36Saving a Call Log Entry to Your Speed Dial List
  - To save an entry in the Call Log to your Speed Dial List
- Deleting a Call Log Entry
  - To delete an entry from the Call Log
  - To delete all entries from the Call Log
37The Label Action Screen
- 38Working in the Label Action Screen
39Managing Your Call Appearance/ Feature Button Labels
- Editing Labels
  - To edit call appearance/feature button labels
- 40Viewing the System Labels
  - To view the system labels
- 41Restoring the System Labels
  - To restore the system labels
42The Options Screen
- Working in the Options Screen
43Selecting Personalized Options
- Ring Pattern
  - To select a personalized ringing pattern
- 44Visual Ring (Flash Message Lamp)
  - To set the Flash Message Lamp option
- 45Show Phone Screen
  - To set the Show Phone Screen option
- 46Display Contrast
  - To select a contrast level
- Call Log Setup
  - To specify the call types that you want to appear in the Call Log
- 47Display Mode (Call Center Mode)
  - To set the Display Mode option
- 48Erase
  - To erase personalized settings
- 49Stay in Speed Dial Screen
  - To set the Stay in Speed Dial option
- 50Self Test
  - To have the 2420 telephone perform a self test
- 51Language
  - To select a screen display language
52Using Selected Voice Features
- Abbreviated Dialing/Automatic Dialing (AD)
  - To place a call using an Abbreviated Dialing list button or feature access code
  - To program a number on an Abbreviated Dialing button
  - To call a number using an Abbreviated Dialing button
- 53Call Forwarding All Calls
  - To temporarily redirect all calls to an extension or outside number of your choice
  - To cancel Call Forwarding
- Call Park
- 54Call Pickup and Directed Call Pickup
- 55Leave Word Calling
  - To leave a message without ringing an extension
  - To cancel a Leave Word Calling message
- 56Send All Calls
  - To send all calls except priority calls and automatic callbacks immediately to coverage
  - To cancel Send All Calls
- Whisper Page
  - 57To respond to a Whisper Page
58Using Display Features
- Call Timer and Timer
  - To use the Call Timer feature to measure elapsed time on telephone calls
  - To use the Timer feature to measure elapsed time on an individual telephone call
- Directory
  - To search the directory for a name
  - To place a call to the name shown on the display
- 59Inspect
  - To use the Inspect feature
60Tones and Their Meaning
63Index
- Numerical
- A
- B
- C
- D
- E
- 64F
- G
- H
- I
- L
- M
- N
- O
- P
- R
- S
- 65T
- U
- V
- W

60 pages541.69 Kb

2Contents
- The 2420 Telephone ................ 3
- Basic Call Handling Features.................................... 5
- Index ........................................58
- Speed Dials............................... 9
- Using the Call Log ................. 12
- 2420 Options .......................... 15
- Display Keys .......................... 20
- System Features.....................54
  - The 2420 Telephone Page 3
  - 2420 User Guide Page 3 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
3The 2420 Telephone
- Overview of the 2420
  - The 2420 Telephone Page 4
  - 2420 User Guide Page 4 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
- 4Call Appearance Keys
5Basic Call Handling Features
- Answer a Call
- Make a Call
- 6Speed Dial
- Hold
- Redial
- 7Speakerphone
- Transfer
- 8Conference
- Message
9Speed Dials
- Overview of Speed Dials
  - Speed Dials Page 10
  - 2420 User Guide Page 10 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
- 10Using Speed Dials
  - Dialing a Speed Dial Number
  - Deleting a Speed Dial
  - Editing a Speed Dial
  - Converting a Call Log Entry to a Speed Dial
    - Speed Dials Page 11
    - 2420 User Guide Page 11 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
  - 11Adding a New Speed Dial
12Using the Call Log
- Overview of the Call Log
- 13Using the Call Log
  - Viewing the Call Log
  - Making Calls from the Call Log
  - Saving a Call Log Entry to Your Speed Dial List
  - 14Deleting a Call Log Entry
  - Erasing All Logged Calls
  - Setting Which Calls are Logged
152420 Options
- Overview of 2420 Options
- 16Selecting Personalized Options
  - Changing the Ring Pattern
  - Adjusting the Display Contrast
  - 17Call Log Setup
  - Switch Visual Ring On/Off
  - Using Self Test
  - Selecting the Display Mode
  - 18Default Phone/Erase All Settings
  - Language
  - 19Automatic Gain Control (AGC)
    - Display Keys Page 20
    - 2420 User Guide Page 20 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
20Display Keys
- Overview of the Display Keys
- 21Display Mode
- 22Display Key Programming
  - 23Shorthand Programming Mode
    - Display Keys Page 24
    - 2420 User Guide Page 24 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
  - 24Longhand Programming
    - Display Keys Page 25
    - 2420 User Guide Page 25 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
  - 25Display Key Functions
    - <Number> - Dial (#)
    - <Group Name> - Group (#)
    - 26Display Keys Page 26
    - 2420 User Guide Page 26 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - <User Name> - User (#)
    - Absnt - Set Absent Text
    - Acct - Account Code Entry (!)
    - AD - Abbreviated Dial (!)
    - 27Display Keys Page 27
    - 2420 User Guide Page 27 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Admin - Self-Administer (!)
    - Apear - Appearance (!)
    - AutCB - Automatic Callback (!)
    - 28Display Keys Page 28
    - 2420 User Guide Page 28 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Busy - Busy
    - BusyH - Busy On Held
    - CFrwd - Call Forwarding All (!)
    - ClrCW - Clear CW
    - 29Display Keys Page 29
    - 2420 User Guide Page 29 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - CnfRV - Conference Meet Me
    - Conf+ - Conference Add
    - CPark - Call Park (!)
    - 30Display Keys Page 30
    - 2420 User Guide Page 30 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - CPkUp - Call Pickup (!)
    - CWOff - Call Waiting Off
    - CWOn - Call Waiting On
    - CWSus - Call Waiting Suspend
    - 31Display Keys Page 31
    - 2420 User Guide Page 31 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - DCW - Dial CW
    - Dir - Directory (!)
    - Dirct - Dial Direct
    - 32Display Keys Page 32
    - 2420 User Guide Page 32 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - DNDOn - Do Not Disturb On
    - DNDOf - Do Not Disturb Off
    - DNDX+ - Do Not Disturb Exception Add
    - DNDX- - Do Not Disturb Exception Delete
    - 33Display Keys Page 33
    - 2420 User Guide Page 33 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - DPkUp - Directed Call Pickup (!)
    - Drop - Drop (!)
    - DTone - Secondary Dial Tone
    - Emrgy - Dial Emergency
    - Flash - Flash Hook (#)
    - 34Display Keys Page 34
    - 2420 User Guide Page 34 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - FolTo - Follow Me To
    - FwBNo - Forward On Busy Number
    - FwBOn - Forward On Busy On
    - FwBOf - Forward On Busy Off
    - 35Display Keys Page 35
    - 2420 User Guide Page 35 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - FwdH+ - Forward Hunt Group Calls On
    - FwdH- - Forward Hunt Group Calls Off
    - FwdNo - Forward Number
    - FwdOf - Cancel All Forwarding
    - 39Display Keys Page 39
    - 2420 User Guide Page 39 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - HGNS+ - Set Hunt Group Night Service (!)
    - HGNS- - Clear Hunt Group Night Service
    - HGOS+ - Set Hunt Group Out of Service
    - HGOS- - Clear Hunt Group Out of Service
    - 41Display Keys Page 41
    - 2420 User Guide Page 41 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - ICSeq - Set Inside Call Sequence
    - IDial - Dial Intercom
    - Inclu - Dial Inclusion
    - Intru - Call Intrude
    - 42Display Keys Page 42
    - 2420 User Guide Page 42 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Listn - Call Listen
    - Login - Extn Login
    - Logof - Extn Logout
    - Music - Hold Music
    - 43Display Keys Page 43
    - 2420 User Guide Page 43 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - NATim - Set No Answer Time
    - OCSeq - Set Outside Call Sequence
    - Page - Page
    - Park - Park (#)
    - 44Display Keys Page 44
    - 2420 User Guide Page 44 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Park - Call Park to Other Extension (!)
    - PCall - Priority Call
    - PhyEx - Dial Physical Extension by Number
    - 45Display Keys Page 45
    - 2420 User Guide Page 45 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - PickA - Call Pickup Any
    - PickG - Call Pickup Group
    - PickM - Call Pickup Members
    - 47Display Keys Page 47
    - 2420 User Guide Page 47 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - RBak+ - Ringback When Free
    - RBak- - Cancel Ringback When Free
    - RBSeq - Set Ringback Sequence
    - 48Display Keys Page 48
    - 2420 User Guide Page 48 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Recor - Call Record
    - Relay - Relay Pulse
    - Rely+ - Relay On
    - Rely- - Relay Off
    - 49Display Keys Page 49
    - 2420 User Guide Page 49 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Resum - Resume Call
    - Rtriv - Retrieve Call
    - Ride - Ride Call
    - 50Display Keys Page 50
    - 2420 User Guide Page 50 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - RngOf - Ringer Off (!)
    - SAC - Send All Calls (!)
    - Spres - AD Suppress (!)
    - 51Display Keys Page 51
    - 2420 User Guide Page 51 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Steal - Call Steal
    - SusCW - Suspend CW
    - Suspe - Suspend Call
    - 52Display Keys Page 52
    - 2420 User Guide Page 52 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - Timer - Timer (!)
    - TmDay - Time of Day (!)
    - Toggl - Toggle Calls
    - VMRB- - Voicemail Ringback Off
    - VMRB+ - Voicemail Ringback On
    - 53Display Keys Page 53
    - 2420 User Guide Page 53 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
    - VMCol - Voicemail Collect
    - VMOff - Voicemail Off
    - VMOn - Voicemail On
    - WUTim - Set Wrap Up Time
54System Features
- Introduction
- Making Calls
- Answering Calls
- 55Call Waiting
- Call Forwarding
- Diverting Calls
- 56Do Not Disturb
- Voicemail
- 57Default Feature Codes
  - Index Page 58
58Index
- 2420 User Guide Page 58 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
- 60Index Page 60
- 2420 User Guide Page 60 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)

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