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| Troubleshooting and routine maintenance | |
Network difficulties (continued) |
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Difficulties | Suggestions | ||
The network scanning feature | (For Windows® only) The firewall setting on your PC may be rejecting the | ||
does not work. | necessary network connection. Follow the instructions below to configure your | ||
The network PC Fax Receive | firewall. If you are using a personal firewall software, see the User’s Guide for | ||
your software or contact the software manufacturer. | |||
feature does not work. | |||
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The network printing feature does | For Windows® XP SP2 users: | ||
not work. | a Click the Start button, Control Panel, Network and Internet | ||
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| Connections and then Windows Firewall. Make sure that Windows | ||
| Firewall on the General tab is set to On. | ||
| b Click the Advanced tab and Settings... button of the Network | ||
| Connection Settings. | ||
| c Click the Add button. | ||
| d To add port 54925 for network scanning, enter the information below: | ||
| 1. | In Description of service: Enter any description, for example “Brother | |
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| Scanner”. | |
| 2. | In Name or IP address (for example 192.168.0.12) of the computer | |
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| hosting this service on your network: Enter “Localhost”. | |
| 3. | In External Port number for this service: Enter “54925” | |
| 4. | In Internal Port number for this service: Enter “54925”. | |
| 5. | Make sure UDP is selected. | |
| 6. | Click OK. | |
e Click the Add button.
f To add port 54926 for network PC Fax, enter the information below:
1.In Description of service: Enter any description, for example “Brother PC Fax”.
2.In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
3.In External Port number for this service: Enter “54926”.
4.In Internal Port number for this service: Enter “54926”.
5.Make sure UDP is selected.
6.Click OK.
g If you still have trouble with your network connection, click the Add button.
h To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below:
1.In Description of service: - Enter any description, for example “Brother PC Fax receiving”
2.In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
3.In External Port number for this service: Enter “137”.
4.In Internal Port number for this service: Enter “137”.
5.Make sure UDP is selected.
6.Click OK.
iMake sure if the new setting is added and is checked, and then click OK.
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