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MFC-9840CDW manual
Models:
MFC-9840CDW
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265 pages
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Troubleshooting
Specifications
Install
Error messages
Password
ECM Error Correction Mode
Mode timer
Special characters and symbols
Cleaning the corona wires
Maintenance
Page 17
Image 17
Section I
General
General information
2
Loading paper and documents
11
General setup
22
Security features
28
Page 16
Page 18
Page 17
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Page 16
Page 18
Contents
USER’S Guide
If you need to call Customer Service
Register your product
FAQs frequently asked questions
Brother numbers
Service Center Locations Canada only
For Customer Service
Service Center Locator USA only
Canada
Ordering accessories and supplies
Description
Iii
Compilation and Publication Notice
USA and Canada
What is the length of the Warranty Periods
What is covered
What is not covered
Who is covered
Limitations
What Brother will do
What you must provide
Vii
Canada only
Table of Contents
Sending a fax
Section II Fax
Telephone services and external devices
Section IV Walk-up printing
Section III Copy
Xii
Section V Software
Section VI Appendixes
Xiii
Troubleshooting and routine maintenance 114
Xiv
Specifications 224
General
Accessing the User’s Guides
Using the documentation
General information
Bold
Viewing documentation
How to find scanning instructions
Viewing documentation Windows
Software Users Guide
Presto! PageManager Users Guide
Accessing Brother support For Windows
Control panel overview
Resolution
Mode keys Fax
Copy keys Contrast/Quality
Enlarge/Reduce
Secure
Job Cancel
Print keys Direct
LED Status
Status LED indications
Again
Machine Status Description
Acceptable paper and other media
Loading paper and documents
Recommended paper
Type and size of paper
Paper capacity of the paper trays
Recommended paper specifications
Tray and optional unit Name
Paper size Paper types No. of sheets
Mm or greater
Handling and using special paper
Types of paper to avoid
Feeding direction
Envelopes
Types of envelopes to avoid
Unprintable area for copies
Unprintable area
Labels
Types of labels to avoid
Portrait
Loading paper and envelopes
Landscape
16 in .23 mm
Loading plain paper in the paper tray
Loading paper and documents
Loading documents
Using the ADF automatic document feeder
Single-sided document
Sided document
Using the scanner glass
Mode timer
General setup
Paper settings
Paper type
Paper size
Tray use in copy mode
Tray use in print mode
Tray use in fax mode
Ring volume
Volume settings
Beeper volume
Speaker volume
Automatic daylight savings time
Ecology features
Toner save
Sleep time
Dial Prefix
LCD contrast
Setting lock
Security features
Setting up the password
Changing your setting lock password
Turning setting lock on
Turning setting lock on/off
Turning setting lock off
Secure Function Lock
Setting up the Public user
Setting the password for the administrator
Turning Secure Function Lock on/off
Setting up restricted users
Turning Secure Function Lock on
Turning Secure Function Lock off
When Scan mode is disabled
Switching Users
When Copy mode is disabled
Fax
Entering fax mode
How to fax
Sending a fax
Sending a single-sided fax from the ADF
Changing a 2-sided fax layout
Sending a fax from the scanner glass
Long edge
Short edge
Use the Search/Speed Dial to help you choose numbers easily
Canceling a fax in progress
Broadcasting black & white only
Additional sending operations
Sending faxes using multiple settings
Canceling a broadcast in progress
Send a cover page for the next fax
Composing your own comments
Send a cover page for all faxes
Using a printed cover
Contrast
Dual access Black & white only
Changing fax resolution
To change the fax resolution for the next fax
To change the default fax resolution
Delayed fax Black & white only
Overseas mode
Real time transmission
Sending in real time for all faxes
Delayed batch transmission black & white only
Checking and canceling waiting jobs
Out of memory message
Sending a fax manually
Manual transmission
Sending a fax at the end of a conversation
Do you expect to receive very few faxes?
Choose the correct Receive Mode
Receiving a fax
Fax Only
Using receive modes
Fax/Tel
Manual
Ring time
Receive mode settings
Ring delay
Easy receive
Setting the print density
Printing a reduced incoming fax
Duplex 2-sided printing for Fax mode
Additional receiving operations
Receiving a fax at the end of a conversation
Setting the fax receive stamp black & white only
Printing a fax from the memory
Press Black Start or Color Start Press Stop/Exit
Voice Mail
Telephone services and external devices
Telephone line services
What does your telephone company’s ‘Distinctive Ring’ do?
Distinctive ring
Do you have voice mail?
What does Brother’s ‘distinctive ring’ do?
Ring Rings Pattern
Before you choose the ring pattern to register
Registering the distinctive ring pattern Very important
Turning off distinctive ring
Connecting an external TAD telephone answering device
Roll over telephone lines
Connections
Special line considerations
Converting telephone wall outlets
Two-line telephone system
External and extension telephones
For Fax/Tel mode only
Multi-line connections PBX
Operation from extension telephones
Using remote codes
Connecting an external or extension telephone
Using a non-Brother cordless external handset
Dialing and storing numbers
How to dial
Manual dialing
One-touch dialing
Ldap Search
Search
Fax redial
Press Search/Speed Dial
Storing one-touch dial numbers
Storing numbers
Storing a pause
Fax/Tel. Press OK
Storing speed-dial numbers
Changing one-touch and speed-dial numbers
Setting up groups for broadcasting
Tone or pulse Canada only
Dialing access codes and credit card numbers
Pause
Remote fax options are not available for color fax
Remote fax options black & white only
Fax forwarding
Fax storage
Paging
0 0 5 5 5 1 2 3 4 # #
# #
PC Fax Msg001
PC fax receive
Turning off remote fax options
Changing remote fax options
Remote retrieval
Setting a remote access code
Using your remote access code
Changing the fax forwarding number
Retrieving fax messages
Change the receive mode
Remote fax commands
Retrieve a fax
Check the receiving status
Sequential polling
Polling
Polling receive
Polled transmit black & white only
Setup for polled transmit
Fax reports
Printing reports
Transmission verification report
Fax journal
Press Black Start or Color Start. d Press Stop/Exit
How to print a report
Reports
Chapter
Copy
Making copies
How to copy
Improving copy quality
Copy options temporary settings
Enlarging or reducing the image copied
Press Contrast/Quality
Making N in 1 copies page layout
If you are using the scanner glass, go to g
Press Enlarge/Reduce
Press Black Start or Color Start to scan
Duplex Copy long edge
Duplex 2-sided copying
2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L
2 in 1 P 2 in 1 L 4 in 1 P
Advanced Duplex Copy short edge
Brightness
Sorting copies using the ADF
Color saturation
Contrast
Tray selection
Out of memory message
Press Tray Select
Press Tray Select
Chapter
Walk-up printing
Using PictBridge
Before using PictBridge
Setting your digital camera
Printing photos from a digital camera
Printing images
Machine settings Default settings
Dpof printing
Connecting a camera as a storage device
Understanding the error messages
Creating a PRN or PostScript 3 file for direct printing
Printing data from a USB flash memory drive
Supported file formats
Printing data directly from the USB flash memory drive
Press Black Start or Color Start to print the data
Press Black Start or Color Start if you have finished
Chapter
Software
How to read Html User’s Guide
Software and network features
For Windows
For Macintosh
114
110
204
224
Choosing a location
Safety and legal
To use the machine safely
100
101
Important Safety Instructions
102
Important information
Standard telephone and FCC notices
103
104
Important-about the interface cable
Industry Canada Compliance Statement Canada only
Laser safety
Disconnect device
LAN connection
FDA regulations
Important safety instructions
Manufactured
106
107
108
Legal limitations for copying
109
Trademarks
Options
Options
Lower tray unit Dimm memory
110
111
Installing the optional paper tray
Optional paper tray
112
Memory board
For Macintosh users
113
Installing extra memory
Troubleshooting
Troubleshooting and routine maintenance
If you are having difficulty with your machine
Printing or receiving faxes
Sending faxes
Telephone line or connections
Handling incoming calls
115
Copy quality difficulties
Menu access difficulties
Printing difficulties
116
117
Scanning difficulties
Software difficulties
Print quality difficulties
Paper handling difficulties
Network difficulties
118
119
Network difficulties
120
Firewall and click Change settings
121
Improving the print quality
Examples of poor print Recommendation Quality
122
Toner cartridge on
123
Examples of poor print quality
124
125
Enter the correction value on the chart. Press Menu, 4, 8
126
Device Options, Print Setting, and then check
Improve pattern printing or Improve Thin Line boxes
127
Choosing a location on
128
Curled or wave
129
Abcdefg
130
Steps
131
Examples of poor print Recommendation Quality
132
Setting dial tone detection
Telephone line interference
Error Message Cause Action
Error and maintenance messages
Press Black Start or Color Start and try it
133
134
Waste Toner Box
135
Document Jam
Press Black Start or Color Start to send or
Fax sending or copy operation in progress
Print operation in process
136
137
Press Black Start or Color Start and try again
Press Stop/Exit
138
Toner Low
Transferring faxes to your PC
Checking if the machine has faxes in its memory
Transferring faxes to another fax machine
139
Document is jammed in the top of the ADF unit
Document jams
Document is jammed under the document cover
Document is jammed at the output tray
Document is jammed in the duplex slot
Paper jams
Paper is jammed in the MP tray
141
142
Paper is jammed in Paper Tray 1 or Tray
143
Paper is jammed inside the machine
144
145
146
147
148
Paper is jammed at the back of the machine
149
150
Paper is jammed underneath Paper Tray 1 or in the fuser unit
151
Cleaning the outside of the machine
Routine maintenance
Clean the outside of the machine as follows
152
153
Cleaning the scanner
154
Cleaning the laser scanner windows
155
156
157
158
Cleaning the corona wires
Troubleshooting and routine maintenance
160
Cyan Magenta Yellow Black
161
Cleaning the drum unit
162
163
164
165
166
Cyan Magenta Yellow Black 167
168
Push the drum unit in until it stops
169
Replacing the consumable items
Toner Low
170
PF Kit MP
171
Toner low message
Replacing a toner cartridge
Toner life end message
172
173
Replacing the toner cartridges
174
175
Cyan Magenta Yellow Black 176
Change Parts Drum message
Replacing the drum unit
Replacing the drum unit
177
178
179
180
Cyan Magenta Yellow Black 181
182
Change Parts Belt Unit message
Replacing the belt unit
Replacing the belt unit
183
184
185
186
187
Change Parts Waste Toner Box message
Replacing the waste toner box
Waste Toner Box Full message
Replacing the waste toner box
189
190
191
192
193
194
Packing and shipping the machine
Repacking the machine
196
197
198
199
200
201
Checking the serial number
Machine information
Checking the page counters
202
203
Checking the remaining life of parts
On-screen Menu keys Programming
Menu and features
Menu table
Memory storage
205
How to access the menu mode
206
Menu table
207
Nnonn+
208
209
Ring Delay
Print Sample
210
Every 50 Faxes
211
Printer Emulation Auto
212
Printer Duplex Off
213
1in1
214
215
Resolution Color 150 dpi
Alphabetic
216
TCP/IP
217
LAN Wlan TCP/IP
218
Ifax
219
Mail
220
Info
221
Inserting spaces
Entering text
Making corrections
Repeating letters
223
Special characters and symbols
Weight Without Drum/Toner Unit 73.2 lb 33.3 kg
Specifications
General
224
Noise level
Temperature
Humidity
225
Paper Input Paper Tray
Print media
Duplex
226
Fax
Copy Speed Copy Speed for Duplex Copying
Copy
Color/Monochrome Single-Sided Document Size
228
Scan
Print
LAN cable Wireless LAN
Interfaces
230
231
Direct print feature
Interface
Computer requirements
Consumable items
Network board model name
Ethernet wired network
Support for Protocols Network type Management utilities
234
235
Ethernet wireless network
Authentication method
Authentication and encryption for wireless users only
Encryption methods
236
237
Wi-Fi Alliance certification
Network key
Glossary
Fine resolution
ECM Error Correction Mode
Menu mode
Easy Receive
Remote Access Code
Overseas Mode
Remote Retrieval Access
Ring Delay
Temporary settings
Telephone Answer Code Fax/Tel mode only
User Settings List
Tone
242
Index
243
Telephone answer code Fax forwarding
244
Fax/Tel mode Answering at extension
245
246
Reports Fax Journal
247
Equipment Attachment Limitations
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