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Brother MFC-9840CDW manual For Customer Service, Service Center Locator USA only

Models: MFC-9840CDW

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Download 265 pages 3.26 Kb

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For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

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Brother MFC-9840CDW manual For Customer Service, Service Center Locator USA only, Service Center Locations Canada only

Contents

USER’S Guide If you need to call Customer Service Brother numbers FAQs frequently asked questionsRegister your product Service Center Locator USA only For Customer ServiceService Center Locations Canada only Ordering accessories and supplies CanadaDescription IiiUSA and Canada Compilation and Publication NoticeWhat is covered What is the length of the Warranty PeriodsWhat is not covered Who is coveredWhat you must provide What Brother will doLimitations Canada only ViiTable of Contents Section II Fax Sending a faxTelephone services and external devices Section III Copy Section IV Walk-up printingSection VI Appendixes Section V SoftwareXii Troubleshooting and routine maintenance 114 XiiiSpecifications 224 XivGeneral Using the documentation Accessing the User’s GuidesGeneral information BoldHow to find scanning instructions Viewing documentationViewing documentation Windows Software Users GuidePresto! PageManager Users Guide Accessing Brother support For Windows Control panel overview Mode keys Fax ResolutionCopy keys Contrast/Quality Enlarge/ReducePrint keys Direct Job CancelSecure Status LED indications LED StatusMachine Status Description AgainLoading paper and documents Acceptable paper and other mediaRecommended paper Type and size of paperRecommended paper specifications Paper capacity of the paper traysTray and optional unit Name Paper size Paper types No. of sheetsTypes of paper to avoid Handling and using special paperMm or greater Envelopes Feeding directionTypes of envelopes to avoid Unprintable area Unprintable area for copiesLabels Types of labels to avoidLoading paper and envelopes PortraitLandscape 16 in .23 mmLoading plain paper in the paper tray Loading paper and documents Using the ADF automatic document feeder Loading documentsSingle-sided document Sided documentUsing the scanner glass General setup Mode timerPaper settings Paper typeTray use in copy mode Paper sizeTray use in fax mode Tray use in print modeVolume settings Ring volumeBeeper volume Speaker volumeEcology features Automatic daylight savings timeToner save Sleep timeLCD contrast Dial PrefixSecurity features Setting lockSetting up the password Changing your setting lock passwordTurning setting lock on/off Turning setting lock onTurning setting lock off Secure Function LockSetting the password for the administrator Setting up the Public userSetting up restricted users Turning Secure Function Lock on/offTurning Secure Function Lock on Turning Secure Function Lock offWhen Copy mode is disabled Switching UsersWhen Scan mode is disabled Fax How to fax Entering fax modeSending a fax Sending a single-sided fax from the ADFSending a fax from the scanner glass Changing a 2-sided fax layoutLong edge Short edgeBroadcasting black & white only Canceling a fax in progressUse the Search/Speed Dial to help you choose numbers easily Canceling a broadcast in progress Sending faxes using multiple settingsAdditional sending operations Composing your own comments Send a cover page for the next faxContrast Using a printed coverSend a cover page for all faxes Changing fax resolution Dual access Black & white onlyTo change the fax resolution for the next fax To change the default fax resolutionOverseas mode Delayed fax Black & white onlyReal time transmission Sending in real time for all faxesChecking and canceling waiting jobs Delayed batch transmission black & white onlySending a fax manually Out of memory messageManual transmission Sending a fax at the end of a conversationReceiving a fax Choose the correct Receive ModeDo you expect to receive very few faxes? Using receive modes Fax OnlyFax/Tel ManualRing delay Receive mode settingsRing time Setting the print density Easy receiveAdditional receiving operations Duplex 2-sided printing for Fax modePrinting a reduced incoming fax Setting the fax receive stamp black & white only Receiving a fax at the end of a conversationPrinting a fax from the memory Press Black Start or Color Start Press Stop/ExitTelephone line services Telephone services and external devicesVoice Mail Distinctive ring What does your telephone company’s ‘Distinctive Ring’ do?Do you have voice mail? What does Brother’s ‘distinctive ring’ do?Registering the distinctive ring pattern Very important Before you choose the ring pattern to registerRing Rings Pattern Connecting an external TAD telephone answering device Turning off distinctive ringSpecial line considerations ConnectionsRoll over telephone lines Two-line telephone system Converting telephone wall outletsFor Fax/Tel mode only External and extension telephonesMulti-line connections PBX Operation from extension telephonesUsing a non-Brother cordless external handset Connecting an external or extension telephoneUsing remote codes How to dial Dialing and storing numbersManual dialing One-touch dialingSearch Ldap SearchFax redial Press Search/Speed DialStoring a pause Storing numbersStoring one-touch dial numbers Storing speed-dial numbers Fax/Tel. Press OKChanging one-touch and speed-dial numbers Setting up groups for broadcasting Pause Dialing access codes and credit card numbersTone or pulse Canada only Fax forwarding Remote fax options black & white onlyRemote fax options are not available for color fax Paging Fax storage0 0 5 5 5 1 2 3 4 # # # #PC fax receive PC Fax Msg001Changing remote fax options Turning off remote fax optionsUsing your remote access code Setting a remote access codeRemote retrieval Retrieving fax messages Changing the fax forwarding numberRemote fax commands Change the receive modeRetrieve a fax Check the receiving statusPolling receive PollingSequential polling Setup for polled transmit Polled transmit black & white onlyPrinting reports Fax reportsTransmission verification report Fax journalReports How to print a reportPress Black Start or Color Start. d Press Stop/Exit Chapter Copy How to copy Making copiesCopy options temporary settings Improving copy qualityEnlarging or reducing the image copied Press Contrast/QualityIf you are using the scanner glass, go to g Making N in 1 copies page layoutPress Enlarge/Reduce Press Black Start or Color Start to scanDuplex 2-sided copying Duplex Copy long edge„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L „ 2 in 1 P „ 2 in 1 L „ 4 in 1 PAdvanced Duplex Copy short edge Sorting copies using the ADF BrightnessContrast Color saturationOut of memory message Tray selectionPress Tray Select Press Tray SelectChapter Walk-up printing Before using PictBridge Using PictBridgeSetting your digital camera Printing photos from a digital cameraMachine settings Default settings Printing imagesUnderstanding the error messages Connecting a camera as a storage deviceDpof printing Supported file formats Printing data from a USB flash memory driveCreating a PRN or PostScript 3 file for direct printing Printing data directly from the USB flash memory drive Press Black Start or Color Start if you have finished Press Black Start or Color Start to print the dataChapter Software Software and network features How to read Html User’s GuideFor Windows For Macintosh110 114204 224Safety and legal Choosing a locationTo use the machine safely 100 Important Safety Instructions 101Standard telephone and FCC notices Important information102 103 Important-about the interface cable 104Laser safety Industry Canada Compliance Statement Canada onlyDisconnect device LAN connectionImportant safety instructions FDA regulationsManufactured 106107 Legal limitations for copying 108Trademarks 109Options OptionsLower tray unit Dimm memory 110Optional paper tray Installing the optional paper tray111 For Macintosh users Memory board112 Installing extra memory 113Troubleshooting and routine maintenance TroubleshootingIf you are having difficulty with your machine Printing or receiving faxesTelephone line or connections Sending faxesHandling incoming calls 115Menu access difficulties Copy quality difficultiesPrinting difficulties 116Software difficulties Scanning difficulties117 Paper handling difficulties Print quality difficultiesNetwork difficulties 118Network difficulties 119Firewall and click Change settings 120Examples of poor print Recommendation Quality Improving the print quality121 Toner cartridge on 122Examples of poor print quality 123124 Enter the correction value on the chart. Press Menu, 4, 8 125Improve pattern printing or Improve Thin Line boxes Device Options, Print Setting, and then check126 Choosing a location on 127Curled or wave 128Abcdefg 129Steps 130Examples of poor print Recommendation Quality 131Telephone line interference Setting dial tone detection132 Error and maintenance messages Error Message Cause ActionPress Black Start or Color Start and try it 133Waste Toner Box 134Document Jam 135Fax sending or copy operation in progress „ Press Black Start or Color Start to send orPrint operation in process 136Press Stop/Exit Press Black Start or Color Start and try again137 Toner Low 138Checking if the machine has faxes in its memory Transferring faxes to your PCTransferring faxes to another fax machine 139Document jams Document is jammed in the top of the ADF unitDocument is jammed under the document cover Document is jammed at the output trayPaper jams Document is jammed in the duplex slotPaper is jammed in the MP tray 141Paper is jammed in Paper Tray 1 or Tray 142Paper is jammed inside the machine 143144 145 146 147 Paper is jammed at the back of the machine 148149 Paper is jammed underneath Paper Tray 1 or in the fuser unit 150151 Routine maintenance Cleaning the outside of the machineClean the outside of the machine as follows 152Cleaning the scanner 153Cleaning the laser scanner windows 154155 156 157 Cleaning the corona wires 158Troubleshooting and routine maintenance Cyan Magenta Yellow Black 160Cleaning the drum unit 161162 163 164 165 166 Cyan Magenta Yellow Black 167 Push the drum unit in until it stops 168Replacing the consumable items 169170 Toner Low171 PF Kit MPReplacing a toner cartridge Toner low messageToner life end message 172Replacing the toner cartridges 173174 175 Cyan Magenta Yellow Black 176 Replacing the drum unit Change Parts Drum messageReplacing the drum unit 177178 179 180 Cyan Magenta Yellow Black 181 182 Replacing the belt unit Change Parts Belt Unit messageReplacing the belt unit 183184 185 186 187 Replacing the waste toner box Change Parts Waste Toner Box messageWaste Toner Box Full message Replacing the waste toner box189 190 191 192 193 Packing and shipping the machine 194Repacking the machine 196 197 198 199 200 201 Machine information Checking the serial numberChecking the page counters 202Checking the remaining life of parts 203Menu and features On-screen Menu keys ProgrammingMenu table Memory storageHow to access the menu mode 205Menu table 206207 208 Nnonn+Ring Delay 209210 Print Sample211 Every 50 Faxes212 Printer Emulation Auto213 Printer Duplex Off214 1in1Resolution Color 150 dpi 215216 Alphabetic217 TCP/IP218 LAN Wlan TCP/IP219 Ifax220 Mail221 InfoEntering text Inserting spacesMaking corrections Repeating lettersSpecial characters and symbols 223Specifications Weight Without Drum/Toner Unit 73.2 lb 33.3 kgGeneral 224Temperature Noise levelHumidity 225Print media Paper Input Paper TrayDuplex 226Fax Copy Copy Speed Copy Speed for Duplex CopyingColor/Monochrome Single-Sided Document Size 228Scan LAN cable Wireless LAN PrintInterfaces 230Interface Direct print feature231 Computer requirements Consumable items Ethernet wired network Network board model nameSupport for Protocols Network type Management utilities 234Ethernet wireless network 235Authentication and encryption for wireless users only Authentication methodEncryption methods 236Network key Wi-Fi Alliance certification237 Glossary ECM Error Correction Mode Fine resolutionMenu mode Easy ReceiveOverseas Mode Remote Access CodeRemote Retrieval Access Ring DelayTelephone Answer Code Fax/Tel mode only Temporary settingsUser Settings List ToneIndex 242Telephone answer code Fax forwarding 243Fax/Tel mode Answering at extension 244245 Reports Fax Journal 246247 Equipment Attachment Limitations Visit us on the World Wide Web