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Brother MFC-9840CDW manual Device Options, Print Setting, and then check, 126

Models: MFC-9840CDW

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Examples of poor print					Recommendation
quality
Uneven density appears					Identify the color that is uneven and put in a new toner cartridge for
periodically across the page					that color. (See Replacing a toner cartridge on page 172.)
					The drum unit may be damaged. Put in a new drum unit. (See
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.				Replacing the drum unit on page 177.)
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
					Make sure that the fuser unit is installed properly.

Missing image at edge					Make sure that the toner cartridges are installed properly. (See
					Replacing a toner cartridge on page 172.)
					Make sure that the drum unit is installed properly. (See Replacing the
					drum unit on page 177.)
					One of the toner cartridges may be damaged. Identify the missing
					color and put in a new toner cartridge for the color with the white line.
					(See Replacing a toner cartridge on page 172.)
					The drum unit may be damaged. Put in a new drum unit. (See
					Replacing the drum unit on page 177.)

Missing image at thin line					If you are using a Windows® printer driver, open Properties window,
					and then click Printing Preferences. Choose the Advanced tab,
					Device Options, Print Setting, and then check the
					Improve pattern printing or Improve Thin Line boxes.
Wrinkle					Change to the recommended type of paper. (See Recommended
					paper on page 11.)
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.				Check the paper type and quality. (See Acceptable paper and other
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
	ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
					media on page 11.)
					media on page 11.)
					Make sure that the back cover is closed properly.
					Make sure that paper is loaded properly.
					Make sure that you choose the proper media type in the printer driver

					or in the machine’s Paper Type menu setting. (See Acceptable paper
					and other media on page 11 and Basic tab in the Software User’s
					Guide on the CD-ROM.)
					Turn over the stack of paper in the tray or rotate the paper 180° in the
					input tray.
					Make sure that the drum unit is installed properly. (See Replacing the
					drum unit on page 177.)
					Make sure that the fuser unit is installed properly.
					Replace the fuser unit. Call Brother Customer Service.

Insufficient gloss					Change to the recommended type of paper. (See Recommended
					paper on page 11.)

126

Image 142

Brother MFC-9840CDW Device Options, Print Setting, and then check, Improve pattern printing or Improve Thin Line boxes

Contents

USER’S Guide If you need to call Customer Service Brother numbers FAQs frequently asked questionsRegister your product Service Center Locator USA only For Customer ServiceService Center Locations Canada only Description Ordering accessories and suppliesCanada IiiUSA and Canada Compilation and Publication NoticeWhat is not covered What is coveredWhat is the length of the Warranty Periods Who is coveredWhat you must provide What Brother will doLimitations Canada only ViiTable of Contents Section II Fax Sending a faxTelephone services and external devices Section III Copy Section IV Walk-up printingSection VI Appendixes Section V SoftwareXii Troubleshooting and routine maintenance 114 XiiiSpecifications 224 XivGeneral General information Using the documentationAccessing the User’s Guides BoldViewing documentation Windows How to find scanning instructionsViewing documentation Software Users GuidePresto! PageManager Users Guide Accessing Brother support For Windows Control panel overview Copy keys Contrast/Quality Mode keys FaxResolution Enlarge/ReducePrint keys Direct Job CancelSecure Status LED indications LED StatusMachine Status Description AgainRecommended paper Loading paper and documentsAcceptable paper and other media Type and size of paperTray and optional unit Name Recommended paper specificationsPaper capacity of the paper trays Paper size Paper types No. of sheetsTypes of paper to avoid Handling and using special paperMm or greater Envelopes Feeding directionTypes of envelopes to avoid Labels Unprintable areaUnprintable area for copies Types of labels to avoidLandscape Loading paper and envelopesPortrait 16 in .23 mmLoading plain paper in the paper tray Loading paper and documents Single-sided document Using the ADF automatic document feederLoading documents Sided documentUsing the scanner glass Paper settings General setupMode timer Paper typeTray use in copy mode Paper sizeTray use in fax mode Tray use in print modeBeeper volume Volume settingsRing volume Speaker volumeToner save Ecology featuresAutomatic daylight savings time Sleep timeLCD contrast Dial PrefixSetting up the password Security featuresSetting lock Changing your setting lock passwordTurning setting lock off Turning setting lock on/offTurning setting lock on Secure Function LockSetting the password for the administrator Setting up the Public userTurning Secure Function Lock on Setting up restricted usersTurning Secure Function Lock on/off Turning Secure Function Lock offWhen Copy mode is disabled Switching UsersWhen Scan mode is disabled Fax Sending a fax How to faxEntering fax mode Sending a single-sided fax from the ADFLong edge Sending a fax from the scanner glassChanging a 2-sided fax layout Short edgeBroadcasting black & white only Canceling a fax in progressUse the Search/Speed Dial to help you choose numbers easily Canceling a broadcast in progress Sending faxes using multiple settingsAdditional sending operations Composing your own comments Send a cover page for the next faxContrast Using a printed coverSend a cover page for all faxes To change the fax resolution for the next fax Changing fax resolutionDual access Black & white only To change the default fax resolutionReal time transmission Overseas modeDelayed fax Black & white only Sending in real time for all faxesChecking and canceling waiting jobs Delayed batch transmission black & white onlyManual transmission Sending a fax manuallyOut of memory message Sending a fax at the end of a conversationReceiving a fax Choose the correct Receive ModeDo you expect to receive very few faxes? Fax/Tel Using receive modesFax Only ManualRing delay Receive mode settingsRing time Setting the print density Easy receiveAdditional receiving operations Duplex 2-sided printing for Fax modePrinting a reduced incoming fax Printing a fax from the memory Setting the fax receive stamp black & white onlyReceiving a fax at the end of a conversation Press Black Start or Color Start Press Stop/ExitTelephone line services Telephone services and external devicesVoice Mail Do you have voice mail? Distinctive ringWhat does your telephone company’s ‘Distinctive Ring’ do? What does Brother’s ‘distinctive ring’ do?Registering the distinctive ring pattern Very important Before you choose the ring pattern to registerRing Rings Pattern Connecting an external TAD telephone answering device Turning off distinctive ringSpecial line considerations ConnectionsRoll over telephone lines Two-line telephone system Converting telephone wall outletsMulti-line connections PBX For Fax/Tel mode onlyExternal and extension telephones Operation from extension telephonesUsing a non-Brother cordless external handset Connecting an external or extension telephoneUsing remote codes Manual dialing How to dialDialing and storing numbers One-touch dialingFax redial SearchLdap Search Press Search/Speed DialStoring a pause Storing numbersStoring one-touch dial numbers Storing speed-dial numbers Fax/Tel. Press OKChanging one-touch and speed-dial numbers Setting up groups for broadcasting Pause Dialing access codes and credit card numbersTone or pulse Canada only Fax forwarding Remote fax options black & white onlyRemote fax options are not available for color fax 0 0 5 5 5 1 2 3 4 # # PagingFax storage # #PC fax receive PC Fax Msg001Changing remote fax options Turning off remote fax optionsUsing your remote access code Setting a remote access codeRemote retrieval Retrieving fax messages Changing the fax forwarding numberRetrieve a fax Remote fax commandsChange the receive mode Check the receiving statusPolling receive PollingSequential polling Setup for polled transmit Polled transmit black & white onlyTransmission verification report Printing reportsFax reports Fax journalReports How to print a reportPress Black Start or Color Start. d Press Stop/Exit Chapter Copy How to copy Making copiesEnlarging or reducing the image copied Copy options temporary settingsImproving copy quality Press Contrast/QualityPress Enlarge/Reduce If you are using the scanner glass, go to gMaking N in 1 copies page layout Press Black Start or Color Start to scan„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L Duplex 2-sided copyingDuplex Copy long edge „ 2 in 1 P „ 2 in 1 L „ 4 in 1 PAdvanced Duplex Copy short edge Sorting copies using the ADF BrightnessContrast Color saturationPress Tray Select Out of memory messageTray selection Press Tray SelectChapter Walk-up printing Setting your digital camera Before using PictBridgeUsing PictBridge Printing photos from a digital cameraMachine settings Default settings Printing imagesUnderstanding the error messages Connecting a camera as a storage deviceDpof printing Supported file formats Printing data from a USB flash memory driveCreating a PRN or PostScript 3 file for direct printing Printing data directly from the USB flash memory drive Press Black Start or Color Start if you have finished Press Black Start or Color Start to print the dataChapter Software For Windows Software and network featuresHow to read Html User’s Guide For Macintosh204 110114 224Safety and legal Choosing a locationTo use the machine safely 100 Important Safety Instructions 101Standard telephone and FCC notices Important information102 103 Important-about the interface cable 104Disconnect device Laser safetyIndustry Canada Compliance Statement Canada only LAN connectionManufactured Important safety instructionsFDA regulations 106107 Legal limitations for copying 108Trademarks 109Lower tray unit Dimm memory OptionsOptions 110Optional paper tray Installing the optional paper tray111 For Macintosh users Memory board112 Installing extra memory 113If you are having difficulty with your machine Troubleshooting and routine maintenanceTroubleshooting Printing or receiving faxesHandling incoming calls Telephone line or connectionsSending faxes 115Printing difficulties Menu access difficultiesCopy quality difficulties 116Software difficulties Scanning difficulties117 Network difficulties Paper handling difficultiesPrint quality difficulties 118Network difficulties 119Firewall and click Change settings 120Examples of poor print Recommendation Quality Improving the print quality121 Toner cartridge on 122Examples of poor print quality 123124 Enter the correction value on the chart. Press Menu, 4, 8 125Improve pattern printing or Improve Thin Line boxes Device Options, Print Setting, and then check126 Choosing a location on 127Curled or wave 128Abcdefg 129Steps 130Examples of poor print Recommendation Quality 131Telephone line interference Setting dial tone detection132 Press Black Start or Color Start and try it Error and maintenance messagesError Message Cause Action 133Waste Toner Box 134Document Jam 135Print operation in process Fax sending or copy operation in progress„ Press Black Start or Color Start to send or 136Press Stop/Exit Press Black Start or Color Start and try again137 Toner Low 138Transferring faxes to another fax machine Checking if the machine has faxes in its memoryTransferring faxes to your PC 139Document is jammed under the document cover Document jamsDocument is jammed in the top of the ADF unit Document is jammed at the output trayPaper is jammed in the MP tray Paper jamsDocument is jammed in the duplex slot 141Paper is jammed in Paper Tray 1 or Tray 142Paper is jammed inside the machine 143144 145 146 147 Paper is jammed at the back of the machine 148149 Paper is jammed underneath Paper Tray 1 or in the fuser unit 150151 Clean the outside of the machine as follows Routine maintenanceCleaning the outside of the machine 152Cleaning the scanner 153Cleaning the laser scanner windows 154155 156 157 Cleaning the corona wires 158Troubleshooting and routine maintenance Cyan Magenta Yellow Black 160Cleaning the drum unit 161162 163 164 165 166 Cyan Magenta Yellow Black 167 Push the drum unit in until it stops 168Replacing the consumable items 169170 Toner Low171 PF Kit MPToner life end message Replacing a toner cartridgeToner low message 172Replacing the toner cartridges 173174 175 Cyan Magenta Yellow Black 176 Replacing the drum unit Replacing the drum unitChange Parts Drum message 177178 179 180 Cyan Magenta Yellow Black 181 182 Replacing the belt unit Replacing the belt unitChange Parts Belt Unit message 183184 185 186 187 Waste Toner Box Full message Replacing the waste toner boxChange Parts Waste Toner Box message Replacing the waste toner box189 190 191 192 193 Packing and shipping the machine 194Repacking the machine 196 197 198 199 200 201 Checking the page counters Machine informationChecking the serial number 202Checking the remaining life of parts 203Menu table Menu and featuresOn-screen Menu keys Programming Memory storageHow to access the menu mode 205Menu table 206207 208 Nnonn+Ring Delay 209210 Print Sample211 Every 50 Faxes212 Printer Emulation Auto213 Printer Duplex Off214 1in1Resolution Color 150 dpi 215216 Alphabetic217 TCP/IP218 LAN Wlan TCP/IP219 Ifax220 Mail221 InfoMaking corrections Entering textInserting spaces Repeating lettersSpecial characters and symbols 223General SpecificationsWeight Without Drum/Toner Unit 73.2 lb 33.3 kg 224Humidity TemperatureNoise level 225Duplex Print mediaPaper Input Paper Tray 226Fax Color/Monochrome Single-Sided Document Size CopyCopy Speed Copy Speed for Duplex Copying 228Scan Interfaces LAN cable Wireless LANPrint 230Interface Direct print feature231 Computer requirements Consumable items Support for Protocols Network type Management utilities Ethernet wired networkNetwork board model name 234Ethernet wireless network 235Encryption methods Authentication and encryption for wireless users onlyAuthentication method 236Network key Wi-Fi Alliance certification237 Glossary Menu mode ECM Error Correction ModeFine resolution Easy ReceiveRemote Retrieval Access Overseas ModeRemote Access Code Ring DelayUser Settings List Telephone Answer Code Fax/Tel mode onlyTemporary settings ToneIndex 242Telephone answer code Fax forwarding 243Fax/Tel mode Answering at extension 244245 Reports Fax Journal 246247 Equipment Attachment Limitations Visit us on the World Wide Web