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MFC-9840CDW manual
Models:
MFC-9840CDW
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265 pages
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Troubleshooting
Specification
Install
Error codes
Password
ECM Error Correction Mode
Mode timer
Special characters and symbols
Cleaning the corona wires
Maintenance
Page 111
Image 111
Section V
Software
Software and network features
96
Page 110
Page 112
Page 111
Image 111
Page 110
Page 112
Contents
USER’S Guide
If you need to call Customer Service
FAQs frequently asked questions
Brother numbers
Register your product
For Customer Service
Service Center Locator USA only
Service Center Locations Canada only
Iii
Ordering accessories and supplies
Canada
Description
Compilation and Publication Notice
USA and Canada
Who is covered
What is covered
What is the length of the Warranty Periods
What is not covered
What Brother will do
What you must provide
Limitations
Vii
Canada only
Table of Contents
Sending a fax
Section II Fax
Telephone services and external devices
Section IV Walk-up printing
Section III Copy
Section V Software
Section VI Appendixes
Xii
Xiii
Troubleshooting and routine maintenance 114
Xiv
Specifications 224
General
Bold
Using the documentation
Accessing the User’s Guides
General information
Software Users Guide
How to find scanning instructions
Viewing documentation
Viewing documentation Windows
Presto! PageManager Users Guide
Accessing Brother support For Windows
Control panel overview
Enlarge/Reduce
Mode keys Fax
Resolution
Copy keys Contrast/Quality
Job Cancel
Print keys Direct
Secure
LED Status
Status LED indications
Again
Machine Status Description
Type and size of paper
Loading paper and documents
Acceptable paper and other media
Recommended paper
Paper size Paper types No. of sheets
Recommended paper specifications
Paper capacity of the paper trays
Tray and optional unit Name
Handling and using special paper
Types of paper to avoid
Mm or greater
Feeding direction
Envelopes
Types of envelopes to avoid
Types of labels to avoid
Unprintable area
Unprintable area for copies
Labels
16 in .23 mm
Loading paper and envelopes
Portrait
Landscape
Loading plain paper in the paper tray
Loading paper and documents
Sided document
Using the ADF automatic document feeder
Loading documents
Single-sided document
Using the scanner glass
Paper type
General setup
Mode timer
Paper settings
Paper size
Tray use in copy mode
Tray use in print mode
Tray use in fax mode
Speaker volume
Volume settings
Ring volume
Beeper volume
Sleep time
Ecology features
Automatic daylight savings time
Toner save
Dial Prefix
LCD contrast
Changing your setting lock password
Security features
Setting lock
Setting up the password
Secure Function Lock
Turning setting lock on/off
Turning setting lock on
Turning setting lock off
Setting up the Public user
Setting the password for the administrator
Turning Secure Function Lock off
Setting up restricted users
Turning Secure Function Lock on/off
Turning Secure Function Lock on
Switching Users
When Copy mode is disabled
When Scan mode is disabled
Fax
Sending a single-sided fax from the ADF
How to fax
Entering fax mode
Sending a fax
Short edge
Sending a fax from the scanner glass
Changing a 2-sided fax layout
Long edge
Canceling a fax in progress
Broadcasting black & white only
Use the Search/Speed Dial to help you choose numbers easily
Sending faxes using multiple settings
Canceling a broadcast in progress
Additional sending operations
Send a cover page for the next fax
Composing your own comments
Using a printed cover
Contrast
Send a cover page for all faxes
To change the default fax resolution
Changing fax resolution
Dual access Black & white only
To change the fax resolution for the next fax
Sending in real time for all faxes
Overseas mode
Delayed fax Black & white only
Real time transmission
Delayed batch transmission black & white only
Checking and canceling waiting jobs
Sending a fax at the end of a conversation
Sending a fax manually
Out of memory message
Manual transmission
Choose the correct Receive Mode
Receiving a fax
Do you expect to receive very few faxes?
Manual
Using receive modes
Fax Only
Fax/Tel
Receive mode settings
Ring delay
Ring time
Easy receive
Setting the print density
Duplex 2-sided printing for Fax mode
Additional receiving operations
Printing a reduced incoming fax
Press Black Start or Color Start Press Stop/Exit
Setting the fax receive stamp black & white only
Receiving a fax at the end of a conversation
Printing a fax from the memory
Telephone services and external devices
Telephone line services
Voice Mail
What does Brother’s ‘distinctive ring’ do?
Distinctive ring
What does your telephone company’s ‘Distinctive Ring’ do?
Do you have voice mail?
Before you choose the ring pattern to register
Registering the distinctive ring pattern Very important
Ring Rings Pattern
Turning off distinctive ring
Connecting an external TAD telephone answering device
Connections
Special line considerations
Roll over telephone lines
Converting telephone wall outlets
Two-line telephone system
Operation from extension telephones
For Fax/Tel mode only
External and extension telephones
Multi-line connections PBX
Connecting an external or extension telephone
Using a non-Brother cordless external handset
Using remote codes
One-touch dialing
How to dial
Dialing and storing numbers
Manual dialing
Press Search/Speed Dial
Search
Ldap Search
Fax redial
Storing numbers
Storing a pause
Storing one-touch dial numbers
Fax/Tel. Press OK
Storing speed-dial numbers
Changing one-touch and speed-dial numbers
Setting up groups for broadcasting
Dialing access codes and credit card numbers
Pause
Tone or pulse Canada only
Remote fax options black & white only
Fax forwarding
Remote fax options are not available for color fax
# #
Paging
Fax storage
0 0 5 5 5 1 2 3 4 # #
PC Fax Msg001
PC fax receive
Turning off remote fax options
Changing remote fax options
Setting a remote access code
Using your remote access code
Remote retrieval
Changing the fax forwarding number
Retrieving fax messages
Check the receiving status
Remote fax commands
Change the receive mode
Retrieve a fax
Polling
Polling receive
Sequential polling
Polled transmit black & white only
Setup for polled transmit
Fax journal
Printing reports
Fax reports
Transmission verification report
How to print a report
Reports
Press Black Start or Color Start. d Press Stop/Exit
Chapter
Copy
Making copies
How to copy
Press Contrast/Quality
Copy options temporary settings
Improving copy quality
Enlarging or reducing the image copied
Press Black Start or Color Start to scan
If you are using the scanner glass, go to g
Making N in 1 copies page layout
Press Enlarge/Reduce
2 in 1 P 2 in 1 L 4 in 1 P
Duplex 2-sided copying
Duplex Copy long edge
2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L
Advanced Duplex Copy short edge
Brightness
Sorting copies using the ADF
Color saturation
Contrast
Press Tray Select
Out of memory message
Tray selection
Press Tray Select
Chapter
Walk-up printing
Printing photos from a digital camera
Before using PictBridge
Using PictBridge
Setting your digital camera
Printing images
Machine settings Default settings
Connecting a camera as a storage device
Understanding the error messages
Dpof printing
Printing data from a USB flash memory drive
Supported file formats
Creating a PRN or PostScript 3 file for direct printing
Printing data directly from the USB flash memory drive
Press Black Start or Color Start to print the data
Press Black Start or Color Start if you have finished
Chapter
Software
For Macintosh
Software and network features
How to read Html User’s Guide
For Windows
224
110
114
204
Choosing a location
Safety and legal
To use the machine safely
100
101
Important Safety Instructions
Important information
Standard telephone and FCC notices
102
103
104
Important-about the interface cable
LAN connection
Laser safety
Industry Canada Compliance Statement Canada only
Disconnect device
106
Important safety instructions
FDA regulations
Manufactured
107
108
Legal limitations for copying
109
Trademarks
110
Options
Options
Lower tray unit Dimm memory
Installing the optional paper tray
Optional paper tray
111
Memory board
For Macintosh users
112
113
Installing extra memory
Printing or receiving faxes
Troubleshooting and routine maintenance
Troubleshooting
If you are having difficulty with your machine
115
Telephone line or connections
Sending faxes
Handling incoming calls
116
Menu access difficulties
Copy quality difficulties
Printing difficulties
Scanning difficulties
Software difficulties
117
118
Paper handling difficulties
Print quality difficulties
Network difficulties
119
Network difficulties
120
Firewall and click Change settings
Improving the print quality
Examples of poor print Recommendation Quality
121
122
Toner cartridge on
123
Examples of poor print quality
124
125
Enter the correction value on the chart. Press Menu, 4, 8
Device Options, Print Setting, and then check
Improve pattern printing or Improve Thin Line boxes
126
127
Choosing a location on
128
Curled or wave
129
Abcdefg
130
Steps
131
Examples of poor print Recommendation Quality
Setting dial tone detection
Telephone line interference
132
133
Error and maintenance messages
Error Message Cause Action
Press Black Start or Color Start and try it
134
Waste Toner Box
135
Document Jam
136
Fax sending or copy operation in progress
Press Black Start or Color Start to send or
Print operation in process
Press Black Start or Color Start and try again
Press Stop/Exit
137
138
Toner Low
139
Checking if the machine has faxes in its memory
Transferring faxes to your PC
Transferring faxes to another fax machine
Document is jammed at the output tray
Document jams
Document is jammed in the top of the ADF unit
Document is jammed under the document cover
141
Paper jams
Document is jammed in the duplex slot
Paper is jammed in the MP tray
142
Paper is jammed in Paper Tray 1 or Tray
143
Paper is jammed inside the machine
144
145
146
147
148
Paper is jammed at the back of the machine
149
150
Paper is jammed underneath Paper Tray 1 or in the fuser unit
151
152
Routine maintenance
Cleaning the outside of the machine
Clean the outside of the machine as follows
153
Cleaning the scanner
154
Cleaning the laser scanner windows
155
156
157
158
Cleaning the corona wires
Troubleshooting and routine maintenance
160
Cyan Magenta Yellow Black
161
Cleaning the drum unit
162
163
164
165
166
Cyan Magenta Yellow Black 167
168
Push the drum unit in until it stops
169
Replacing the consumable items
Toner Low
170
PF Kit MP
171
172
Replacing a toner cartridge
Toner low message
Toner life end message
173
Replacing the toner cartridges
174
175
Cyan Magenta Yellow Black 176
177
Replacing the drum unit
Change Parts Drum message
Replacing the drum unit
178
179
180
Cyan Magenta Yellow Black 181
182
183
Replacing the belt unit
Change Parts Belt Unit message
Replacing the belt unit
184
185
186
187
Replacing the waste toner box
Replacing the waste toner box
Change Parts Waste Toner Box message
Waste Toner Box Full message
189
190
191
192
193
194
Packing and shipping the machine
Repacking the machine
196
197
198
199
200
201
202
Machine information
Checking the serial number
Checking the page counters
203
Checking the remaining life of parts
Memory storage
Menu and features
On-screen Menu keys Programming
Menu table
205
How to access the menu mode
206
Menu table
207
Nnonn+
208
209
Ring Delay
Print Sample
210
Every 50 Faxes
211
Printer Emulation Auto
212
Printer Duplex Off
213
1in1
214
215
Resolution Color 150 dpi
Alphabetic
216
TCP/IP
217
LAN Wlan TCP/IP
218
Ifax
219
Mail
220
Info
221
Repeating letters
Entering text
Inserting spaces
Making corrections
223
Special characters and symbols
224
Specifications
Weight Without Drum/Toner Unit 73.2 lb 33.3 kg
General
225
Temperature
Noise level
Humidity
226
Print media
Paper Input Paper Tray
Duplex
Fax
228
Copy
Copy Speed Copy Speed for Duplex Copying
Color/Monochrome Single-Sided Document Size
Scan
230
LAN cable Wireless LAN
Print
Interfaces
Direct print feature
Interface
231
Computer requirements
Consumable items
234
Ethernet wired network
Network board model name
Support for Protocols Network type Management utilities
235
Ethernet wireless network
236
Authentication and encryption for wireless users only
Authentication method
Encryption methods
Wi-Fi Alliance certification
Network key
237
Glossary
Easy Receive
ECM Error Correction Mode
Fine resolution
Menu mode
Ring Delay
Overseas Mode
Remote Access Code
Remote Retrieval Access
Tone
Telephone Answer Code Fax/Tel mode only
Temporary settings
User Settings List
242
Index
243
Telephone answer code Fax forwarding
244
Fax/Tel mode Answering at extension
245
246
Reports Fax Journal
247
Equipment Attachment Limitations
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