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| Troubleshooting and routine maintenance | ||
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Error Message | Cause | Action |
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Document Jam | The document was not inserted | See Document jams on page 140 or Using the |
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| or fed properly, or the document | ADF (automatic document feeder) on page 20. |
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| scanned from the ADF was too |
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| long. |
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DR Mode in Use | The machine is set to Distinctive | Set Distinctive Ring to Off. (See Turning off |
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| Ring mode. You cannot change | distinctive ring on page 53.) |
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| the Receive Mode from Manual to |
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| another mode. |
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Drum Error | The corona wires on the drum | Clean the four corona wires on the drum unit. |
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| unit needs to be cleaned. | (See Cleaning the corona wires on page 158.) |
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EL Error | The machine has a mechanical | Open the front cover and close it again. |
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| problem. |
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Fuser Error | The temperature of fuser unit | Turn the power switch off, wait a few seconds, |
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| does not rise at a specified | and then turn it on again. Leave the machine for |
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| temperature within specified time. | 15 minutes with the power on. The machine can |
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| be turned off for up to 4 days without losing faxes |
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| The fuser unit is too hot. |
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| stored in the memory. (See Checking if the |
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| machine has faxes in its memory on page 139.) |
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Init Unable XX | The machine has a mechanical | Turn off the machine’s power switch and then |
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| problem. | turn it on again. If the error message continues |
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| leave the machine for several minutes and then |
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| try to print, copy or scan again. The machine can |
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| be turned off for up to 4 days without losing faxes |
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| stored in the memory. (See Checking if the |
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| machine has faxes in its memory on page 139.) |
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Jam Duplex | The paper is jammed in the | (See Paper jams on page 141.) |
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| duplex tray. |
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Jam Rear | The paper is jammed in the back | (See Paper jams on page 141.) |
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| of the machine. |
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Jam Inside | The paper is jammed inside the | (See Paper jams on page 141.) |
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| machine. |
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Jam MP Tray | The paper is jammed in the MP | (See Paper jams on page 141.) |
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| tray of the machine. |
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Jam Tray 1 | The paper is jammed in the paper | (See Paper jams on page 141.) |
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Jam Tray 2 | tray of the machine. |
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Low Temperature | The temperature of the machine | Increase room temperature to allow the machine |
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| is too cold. | to operate. |
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No Belt Unit | The belt unit is not installed. | Install the belt unit. (See Replacing the belt |
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| unit on page 183.) |
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No Drum Unit | The drum unit is not installed. | Install the drum unit. (See Replacing the drum |
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| unit on page 177.) |
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No Paper | The machine is out of paper or | Do one of the following: |
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| paper is not properly loaded in the | Refill the paper in the paper tray or MP tray. |
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| paper tray. |
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| Remove the paper and load it again. |
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| 135 |
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