Handling incoming calls (continued)
Difficulties | Suggestions |
Custom features on a single line. | If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail, |
| an answering machine, an alarm system or other custom feature on a single |
| telephone line with your machine, it may create a problem sending or receiving |
| faxes. |
| For Example: If you subscribe to Call Waiting or some other custom service and |
| its signal comes through the line while your machine is sending or receiving a fax, |
| the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature |
| should help overcome this problem. This condition is related to the telephone |
| system industry and is common to all devices that send and receive information |
| on a single, shared line with custom features. If avoiding a slight interruption is |
| crucial to your business, a separate line with no custom features is recommended. |
|
|
Menu access difficulties
Difficulties | Suggestions |
The machine beeps when you try to | If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive |
access the Setup Receive and | setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when |
Setup Send menus. | the machine is in Fax mode. |
|
|
Copy quality difficulties
Difficulties | Suggestions |
Vertical black line appears in | Black vertical lines on copies are typically caused by dirt or correction fluid on the |
copies. | glass strip, or one of the corona wires for printing is dirty. (See Cleaning the |
| scanner on page 153 and Cleaning the corona wires on page 158.) |
|
|
Printing difficulties
Difficulties | Suggestions |
No printout. | Check that the machine is plugged in and the power switch is turned on. |
| Check that the toner cartridges and drum unit are installed properly. (See |
| Replacing the drum unit on page 177.) |
| Check the interface cable connection on both the machine and your computer. |
| (See the Quick Setup Guide.) |
| Check that the correct printer driver has been installed and chosen. |
| Check to see if the LCD is showing an error message. (See Error and |
| maintenance messages on page 133.) |
| Check that machine is online: |
| (For Windows Vista®) |
| Click the Start button, Control Panel, Hardware and Sound, and then |
| Printers. |
| Printer Offline is unchecked. |
| (For Windows® XP and Windows Server® 2003) |
| Click the Start button and select Printers and Faxes. |
| |
| (For Windows® 2000) |
| Click the Start button and select Settings and then Printers. |
| Brother |
| unchecked. |
|
|
