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Examples of poor print | Recommendation |
quality |
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Ghost | Make sure that you use paper that meets our specifications. Rough- |
| surfaced paper or thick paper may cause the problem. (See |
| Acceptable paper and other media on page 11.) |
| Make sure that you choose the proper media type in the printer driver |
| or in the machine’s Paper Type menu setting. (See Acceptable paper |
| and other media on page 11 and Basic tab in the Software User’s |
| Guide on the |
| The drum unit may be damaged. Put in a new drum unit. (See |
| Replacing the drum unit on page 177.) |
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The color of your printouts are | Make sure that the toner cartridges are installed properly. (See |
not what you expected. | Replacing a toner cartridge on page 172.) |
| Make sure that the toner cartridges are not empty. (See Toner life end |
| message on page 172.) |
| Make sure that the drum unit is installed properly. (See Replacing the |
| drum unit on page 177.) |
| Make sure that the belt unit is installed properly. (See Replacing the |
| belt unit on page 183.) |
| Perform the calibration. Press Menu, 4, 6. (See Software User’s |
| Guide on the |
| Adjust the color by using the custom setting in the printer driver. |
| Colors the machine can print and colors you see on a monitor are |
| different. The machine may not be able to reproduce the colors on |
| your monitor. |
| Make sure that you use paper that meets our specifications. (See |
| Acceptable paper and other media on page 11.) |
| The drum unit may be damaged. Put in a new drum unit. (See |
| Replacing the drum unit on page 177.) |
| Put in a new belt unit. (See Replacing the belt unit on page 183.) |
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All one color | Clean the corona wires of the drum unit for the color causing the |
| problem. (See Cleaning the corona wires on page 158.) If the print |
| quality has not improved, put in a new drum unit. (See Replacing the |
| drum unit on page 177.) |
| The drum unit may be damaged. Put in a new drum unit. (See |
| Replacing the drum unit on page 177.) |
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