Troubleshooting Sled Components

The following procedures describe how to troubleshoot the following compute sled components:

Memory

Hard-drives

Expansion cards

Processors

System board

Battery

Troubleshooting System Memory

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: Invalid memory configurations can cause your system to halt at startup without video output. See the compute sled’s Hardware Owner’s Manual for information about the "System Memory" and verify that your memory configuration complies with all applicable guidelines.

1If the system is not operational, turn off the sled and attached peripherals.

2After 10 seconds, turn on the sled and attached peripherals and note the messages on the screen.

Go to step 11 if an error message appears indicating a fault with a specific memory module.

3Enter the System Setup program and check the system memory settings. See "Main Menu" on page 74. Make any changes to the memory settings, if needed.

If the memory settings match the installed memory but a problem is still indicated, go to step 11.

4Turn off the sled and attached peripherals.

Troubleshooting

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Dell C8000 owner manual Troubleshooting Sled Components, Troubleshooting System Memory, 267