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Dell C8000 owner manual 274

Models: C8000

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Troubleshooting Install Error codes MIB Tree Diagram for FCB Processor Error Indicator Color Status Connecting the Power Cables Sled Module Configuration System Setup Options at Boot Ipmi Command List

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274

Troubleshooting

Page 273 Page 275

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Dell C8000 owner manual 274

Page 273 Page 275

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Contents

Dell PowerEdge C8000 2013 10 P/N Xxxxx Rev. A05 Contents System Setup Options at Boot Other Information You May Need 116 107109 118 189 187188 190 221 Connecting the PDU to the Network 243 Connecting the Server Enclosure to 239Connecting a Network Switch to 242 Replacing Sled Modules in the Server 275 Verifying and Updating the Fan Controller276 Jumpers and Connectors 285 About the System Accessing System Features During Startup Keystroke Description Front-Panel Features and Indicators Front-Panel Features and Indicators Icon Description Feature Icon Description Back-Panel Features and Indicators Description Feature Icon Description Feature Icon Description Server Enclosure Indicator Codes Indicator Color Status Indicator Color Status Indicator Code NIC Indicator CodesIndicator Status Indicator Code NIC Indicators BMC management port Sled Bay Numbering Sled module type Fan Bay Numbering Fan Bay Numbering Cooling Fans Sled Module Configuration 10. C8220 Single-Wide Compute Sleds 12. Mixed Sleds Server Enclosure with Internal Power Source Compute Sleds Sled FeaturesConnector Single-Wide Compute Sled Indicator, Button, or Icon Description Connector Indicator, Button, or Icon Description Connector Double-Wide Compute Sled Reset the power-on indicator to normal 16. Sled Features C8220X Double-Wide Compute Sled with Gpgpu Green, either perform a BMC cold reset or BMC management Dedicated management port Port 17. Sled Features C8000XD Storage Sled Storage Sleds Indicator, Button, or Icon Description Connector Power Sleds 18. Sled Features Power Sled OTP Service Tag Server Enclosure 20. Service Tag Location for C8220 Single-Wide Compute Sled Sleds About the System 24. Service Tag Location for C8000XD Storage Sled Error Cause Corrective Actions Code Post Error CodesError Error Message Collecting System Event Log for Investigation ISA IO No keyboard MP service self Error Error Message Install a Sata device to Sata Error Error Message Bios Processor Error Byte Field Value Description Processor ErrorSystem Event Log Memory Ecc Memory ECC Byte Field Value Description Memory ECC Byte Field Value Description PCIe Error PCIe Error Byte Field Value Description IOH Core Error IOH Core Error Byte Field Value Description SB Error SB Error Byte Field Value Description Post Start Event Post Start Event Byte Field Value Description Post End Event Post End Event Byte Field Value Description Post Error Code Event Post Error Code Event Byte Field Value Description 10. Bios Recovery Event Byte Field Value Description Bios Recovery EventBios Recovery Event Byte Field Value Description ME Fail Event SEL Generator ID 11. SEL Generator ID Offset 12. Sensor Summary Sensor Name Sensor TypeNumber 13. Sensor Summary Sensor Name Sensor Type CPU ERR2 14. Sensor Summary Sensor Name Sensor Type MEZZ1 Temp About the System 16. Sensor Summary Sensor Name Sensor Type Other Information You May Need Using the System Setup Program System Setup Menu Using the System Setup Program Navigation Keys System Setup Options at BootKeys Function General Help Enabling and Configuring Console RedirectionConsole Redirection Enabling and Configuring Console Redirection Via COM1 Enabling and Configuring Console Redirection Via COM2 SOL Enabling and Configuring Console Redirection Via BMC SOL Using the System Setup Program Serial Port Connection List Main Menu Main Screen System Settings Option Description Option Description Advanced Menu Power Management Power Management State 0 default Chassis Power Management OptionDescription Above 100% Chassis PSU Configuration Boundaries of PSU Configuration PSU Number Required PSU Redundant PSU N Power Capping Capping is set to Disabled Capping is set to Enabled Chassis Level default Emergency Throttling CPU Configuration Throttling default CPU Configuration All Cores default Processor Prefetch Configuration Memory Configuration Memory Configuration Optimizer Mode default Supporting low voltage Sata Configuration Sata Configuration Option Description PCI Configuration PCI Configuration Bit decode option Embedded Network Devices 100 Enabled with PXE 101 ISCSI Remote Boot 102 Active State Power Management Configuration 103 PCI Slot Configuration 104 USB Configuration 105 USB Configuration 106 Security Menu Security Settings107 108 Server Menu Server Settings109 Immediate default 110 Set BMC LAN Configuration 111 IPv6 Mode 112 Remote Access Configuration 113 115200 8,n,1 as default 114 View System Log View System Log115 Boot Settings Boot Menu116 117 Exit Options Exit Menu118 119 D4 Token Table Setup Option Description Command Line Interfaces for System Setup Options120 121 122 123 124 125 126 OAT DMA 127 128 129 Bios Post 130 131 Apml 132 133 134 AHCI-MS 135 136 137 138 139 140 141 142 143 Feature is enabled 144 Ipmi Device Global Commands NetFn 0x06H Code Ipmi Command List145 BMC Device and Messaging Commands NetFn 0x06H Code Ipmi Command NetFn Code146 BMC Device and Messaging Commands NetFn 0x 06H Code 147 148 PEF/PET Alerting Commands NetFn 0x04H Code Event Commands NetFn 0x04H Code149 12. SDR Repository Commands NetFn 0x0AH Code 10. Sensory Device Commands NetFn 0x04H Code11. FRU Inventory Device Commands NetFn 0x0AH Code 150 151 14. LAN Device Commands NetFn 0x0CH Code 152 Command NetFn 16. Command Forwarding Commands NetFn 0x0CH Code17. Firmware Update Commands NetFn 0x08H Code 153 48DB 48DC Setup Setting Option Token Power Management Settings20. Power Management Settings System Setup Menu Setting 154 155 Sata FCB Network Connection About MIB and TrapsSnmp Support for the Server Enclosure Fan Controller Board 156 FCB Configuration Information 157 FCB Firmware Behavior 158 159 MIB Tree Diagram for FCB 160 161 22. FCB Snmp MIB 162 FC/CPLD 163 164 165 166 PSU4 AC PMC Network Connection 167 PMC Configuration Information 168 PMC Firmware Behavior 169 MIB Tree Diagram for PMC 170 171 24. PMC Snmp MIB 172 173 PMC PDU 174 PSU 175 PMC 176 177 178 179 180 181 182 183 PSU X+N 184 185 186 Safety Instructions 187 Recommended Tools About the Illustrations188 Inside the System 189 Removing a Double-Wide Sled Blank Installing a Double-Wide Sled BlankSled Blank 190 Removing a Single-Wide Sled Blank Installing a Single-Wide Sled Blank191 Removing a Compute Sled Compute Sleds192 Removing and Installing a C8220 Compute Sled Removing and Installing a C8220X Compute Sled Removing a Storage Sled Installing a Compute SledStorage Sled 194 Installing a Storage Sled 195 Power Sled Installation Guidelines Power SledEnclosure Power Guidelines 196 197 PSU and Power Sled Support MatrixSled Maintenance Conditions Config Power Shutdown Max Removing a Power Sled Inside a Power Sled198 199 Installing a Power Sled 200 Removing the PSU1/3 Module Assembly 201 10. Cable Routing for PSU1/3 Module Assembly 202 Removing the PSU2/4 Module Assembly Installing the PSU1/3 Module Assembly203 Installing the PSU2/4 Module Assembly 204 Removing the PSU Module 205 Installing the PSU Module 206 Removing a Fan Module Fan Modules207 Installing a Fan Module 208 Removing the Front Panel Board Front Panel Board209 Installing the Front Panel Board 210 Removing the Fan Controller Board Fan Controller Board211 Removing the Backplane/Fan Bay Cage Installing the Fan Controller BoardBackplane/Fan Bay Cage 212 17. Removing and Installing the Fan Bay Cage 213 214 215 Installing the Backplane/Fan Bay Cage 216 Removing a PDU Power Supply PDU Power SupplyPDU Power Supply Indicator Code 217 21. Removing and Installing a PDU Power Supply 218 Installing a PDU Power Supply 219 220 Installation Guidelines 221 Installation Tasks 222 Installing the Tool-Less Rail Solution in the Rack 223 Installing the Front End of the Rail 224 Installing the Back End of the Rail 225 Installing the Cage Nuts 226 Installing the Stopping Bracket 227 Removing Sled Modules from the Server Enclosure Installing the Server Enclosure into the Rack228 Installing the Server Enclosure 229 Replacing Sled Modules in the Server Enclosure 230 Installing the External PDU into the Rack 231 232 Removing the Pcib Module Installing the PDU Mounting Brackets 233 10. Installing the Snorkel Air Duct to the PDU 234 11. Installing the Snorkel 235 12. Installing the PDU 236 Connecting the Power Cables 237 238 239 15. Opening the PDU Cover 16. Connecting a Single Server Enclosure to the PDU 240 17. Connecting Multiple Server Enclosures to the PDU 241 Connecting a Network Switch to a Rack PDU 242 Connecting the PDU to the Network 243 20. Installing the PMC Assembly 244 21. Connecting the Network Cable 245 Powering Up the Systems 246 23. Turning on the PDU Breaker Switches 247 Indicator Icon Description 248 249 250 Safety First-For You and Your System Installation Problems 251 Troubleshooting the Video Subsystem Troubleshooting System Startup FailureTroubleshooting External Connections Troubleshooting a USB Device Troubleshooting a Serial I/O Device 253 Troubleshooting a NIC 254 Troubleshooting a Wet Enclosure 255 Troubleshooting a Damaged Enclosure 256 Troubleshooting Enclosure Fan Modules 257 258 Fan Controller Firmware ResponseCase Scenario 259 260 261 Troubleshooting Cooling Problems 262 263 264 Enclosure Air Inlet Temperature Threshold Settings Air Inlet Temperature Threshold Settings265 266 Troubleshooting System Memory Troubleshooting Sled Components267 268 Troubleshooting a Hard-Drive 269 Troubleshooting Processors Troubleshooting Expansion Cards270 Troubleshooting the System Board 271 Troubleshooting the System Battery 272 IRQ Assignment Conflicts 273 274 Updating the Fan Controller Board Firmware 275 Before You Begin 276 Resetting the FCB Network Connection Checking FCB Indicators277 Configuring the Snmp Traps Viewing or Changing the FCB Configuration Information278 Updating the FCB Firmware 279 Viewing the FCB Firmware Version Information 280 Resetting the PDU Network Connection Checking PDU Indicators281 Viewing or Changing the PMC Configuration Information 282 Updating the PMC Firmware 283 Viewing the PMC Firmware Version Information 284 Server Enclosure Boards Front Panel Board Connectors285 Fan Controller Board Connectors 286 Power Management Board Connectors 287 288 Contacting Dell 289 290 Index 291 PDU 292 293 Snmp MIB 294 295

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