7Ensure that each processor is properly installed.
8Replace the cooling shroud.
9Reinstall the sled into the enclosure.
10Turn on the sled and attached peripherals.
11If the problem persists, turn off the sled and attached peripherals.
12Remove the sled from the enclosure.
13Remove the cooling shroud.
14Remove processor 2.
15Replace the cooling shroud.
16Reinstall the sled into the enclosure.
17Turn on the sled and attached peripherals.
If the problem persists, the processor is faulty. See "Getting Help" on page 289.
18Turn off the sled and attached peripherals.
19Remove the sled from the enclosure.
20Remove the cooling shroud.
21Replace processor 1 with processor 2.
22Repeat step 12 through step 19.
If you have tested both the processors and the problem persists, the system board is faulty. See "Getting Help" on page 289.
Troubleshooting the System Board
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1Remove the sled from the enclosure. See "Removing a Compute Sled" on page 192.
2Open the sled. See the compute sled’s documentation for more information.
Troubleshooting