295 | Dell C8000 manual

T

troubleshooting damaged enclosure, 256 enclosure components, 257 expansion cards, 270 external connections, 252 fan modules, 257 hard-drive, 269 memory, 267

NIC, 254 processors, 270 serial device, 253 sled components, 267 system battery, 272 system board, 271 system startup failure, 252 USB device, 252

video, 252

wet enclosure, 255

Index

295

Image 295

Dell C8000 owner manual 295

Contents

Dell PowerEdge C8000 2013 10 P/N Xxxxx Rev. A05 Contents Other Information You May Need System Setup Options at Boot 118 107109 116 190 187188 189 221 Replacing Sled Modules in the Server Connecting the Server Enclosure to 239Connecting a Network Switch to 242 Connecting the PDU to the Network 243 275 Verifying and Updating the Fan Controller276 285 Jumpers and Connectors About the System Keystroke Description Accessing System Features During Startup Front-Panel Features and Indicators Icon Description Front-Panel Features and Indicators Feature Icon Description Description Back-Panel Features and Indicators Feature Icon Description Feature Icon Description Server Enclosure Indicator Codes Indicator Color Status Indicator Color Status Indicator Code NIC Indicator CodesIndicator Status Indicator Code NIC Indicators BMC management port Sled module type Sled Bay Numbering Fan Bay Numbering Cooling Fans Fan Bay Numbering 10. C8220 Single-Wide Compute Sleds Sled Module Configuration 12. Mixed Sleds Server Enclosure with Internal Power Source Single-Wide Compute Sled Sled FeaturesConnector Compute Sleds Indicator, Button, or Icon Description Connector Indicator, Button, or Icon Description Connector Double-Wide Compute Sled Reset the power-on indicator to normal 16. Sled Features C8220X Double-Wide Compute Sled with Gpgpu Green, either perform a BMC cold reset or BMC management Dedicated management port Port Storage Sleds 17. Sled Features C8000XD Storage Sled Indicator, Button, or Icon Description Connector 18. Sled Features Power Sled Power Sleds OTP Server Enclosure Service Tag Sleds 20. Service Tag Location for C8220 Single-Wide Compute Sled About the System 24. Service Tag Location for C8000XD Storage Sled Collecting System Event Log for Investigation Post Error CodesError Error Message Error Cause Corrective Actions Code ISA IO No keyboard MP service self Error Error Message Install a Sata device to Sata Error Error Message Bios Processor Error Byte Field Value Description Processor ErrorSystem Event Log Memory ECC Byte Field Value Description Memory Ecc Memory ECC Byte Field Value Description PCIe Error Byte Field Value Description PCIe Error IOH Core Error Byte Field Value Description IOH Core Error SB Error Byte Field Value Description SB Error Post Start Event Byte Field Value Description Post Start Event Post End Event Byte Field Value Description Post End Event Post Error Code Event Byte Field Value Description Post Error Code Event ME Fail Event Bios Recovery EventBios Recovery Event Byte Field Value Description 10. Bios Recovery Event Byte Field Value Description 11. SEL Generator ID SEL Generator ID Offset 12. Sensor Summary Sensor Name Sensor TypeNumber CPU ERR2 13. Sensor Summary Sensor Name Sensor Type MEZZ1 Temp 14. Sensor Summary Sensor Name Sensor Type About the System 16. Sensor Summary Sensor Name Sensor Type Other Information You May Need System Setup Menu Using the System Setup Program Using the System Setup Program Navigation Keys System Setup Options at BootKeys Function General Help Enabling and Configuring Console RedirectionConsole Redirection Enabling and Configuring Console Redirection Via COM2 SOL Enabling and Configuring Console Redirection Via COM1 Enabling and Configuring Console Redirection Via BMC SOL Using the System Setup Program Serial Port Connection List Main Screen Main Menu Option Description System Settings Option Description Advanced Menu Power Management Power Management State 0 default OptionDescription Chassis Power Management Above 100% Chassis PSU Configuration PSU Number Required PSU Redundant PSU N Boundaries of PSU Configuration Power Capping Capping is set to Disabled Capping is set to Enabled Emergency Throttling Chassis Level default Throttling default CPU Configuration All Cores default CPU Configuration Processor Prefetch Configuration Memory Configuration Memory Configuration Optimizer Mode default Supporting low voltage Sata Configuration Sata Configuration Option Description PCI Configuration PCI Configuration Bit decode option 100 Embedded Network Devices 101 Enabled with PXE 102 ISCSI Remote Boot 103 Active State Power Management Configuration 104 PCI Slot Configuration 105 USB Configuration 106 USB Configuration Security Menu Security Settings107 108 Server Menu Server Settings109 110 Immediate default 111 Set BMC LAN Configuration 112 IPv6 Mode 113 Remote Access Configuration 114 115200 8,n,1 as default View System Log View System Log115 Boot Settings Boot Menu116 117 Exit Options Exit Menu118 119 D4 Token Table Setup Option Description Command Line Interfaces for System Setup Options120 121 122 123 124 125 OAT DMA 126 127 128 129 130 Bios Post Apml 131 132 133 AHCI-MS 134 135 136 137 138 139 140 141 142 143 144 Feature is enabled Ipmi Device Global Commands NetFn 0x06H Code Ipmi Command List145 BMC Device and Messaging Commands NetFn 0x06H Code Ipmi Command NetFn Code146 147 BMC Device and Messaging Commands NetFn 0x 06H Code 148 PEF/PET Alerting Commands NetFn 0x04H Code Event Commands NetFn 0x04H Code149 150 10. Sensory Device Commands NetFn 0x04H Code11. FRU Inventory Device Commands NetFn 0x0AH Code 12. SDR Repository Commands NetFn 0x0AH Code 151 152 14. LAN Device Commands NetFn 0x0CH Code 153 16. Command Forwarding Commands NetFn 0x0CH Code17. Firmware Update Commands NetFn 0x08H Code Command NetFn 154 Power Management Settings20. Power Management Settings System Setup Menu Setting 48DB 48DC Setup Setting Option Token Sata 155 156 About MIB and TrapsSnmp Support for the Server Enclosure Fan Controller Board FCB Network Connection 157 FCB Configuration Information 158 FCB Firmware Behavior 159 160 MIB Tree Diagram for FCB 22. FCB Snmp MIB 161 FC/CPLD 162 163 164 165 PSU4 AC 166 167 PMC Network Connection 168 PMC Configuration Information 169 PMC Firmware Behavior 170 MIB Tree Diagram for PMC 24. PMC Snmp MIB 171 172 PMC PDU 173 PSU 174 PMC 175 176 177 178 179 180 181 182 PSU X+N 183 184 185 186 187 Safety Instructions Recommended Tools About the Illustrations188 189 Inside the System 190 Installing a Double-Wide Sled BlankSled Blank Removing a Double-Wide Sled Blank Removing a Single-Wide Sled Blank Installing a Single-Wide Sled Blank191 Removing a Compute Sled Compute Sleds192 Removing and Installing a C8220X Compute Sled Removing and Installing a C8220 Compute Sled 194 Installing a Compute SledStorage Sled Removing a Storage Sled 195 Installing a Storage Sled 196 Power SledEnclosure Power Guidelines Power Sled Installation Guidelines Max PSU and Power Sled Support MatrixSled Maintenance Conditions Config Power Shutdown 197 Removing a Power Sled Inside a Power Sled198 199 200 Installing a Power Sled 201 Removing the PSU1/3 Module Assembly 202 10. Cable Routing for PSU1/3 Module Assembly Removing the PSU2/4 Module Assembly Installing the PSU1/3 Module Assembly203 204 Installing the PSU2/4 Module Assembly 205 Removing the PSU Module 206 Installing the PSU Module Removing a Fan Module Fan Modules207 208 Installing a Fan Module Removing the Front Panel Board Front Panel Board209 210 Installing the Front Panel Board Removing the Fan Controller Board Fan Controller Board211 212 Installing the Fan Controller BoardBackplane/Fan Bay Cage Removing the Backplane/Fan Bay Cage 213 17. Removing and Installing the Fan Bay Cage 214 215 216 Installing the Backplane/Fan Bay Cage 217 PDU Power SupplyPDU Power Supply Indicator Code Removing a PDU Power Supply 218 21. Removing and Installing a PDU Power Supply 219 Installing a PDU Power Supply 220 221 Installation Guidelines 222 Installation Tasks 223 Installing the Tool-Less Rail Solution in the Rack 224 Installing the Front End of the Rail 225 Installing the Back End of the Rail 226 Installing the Cage Nuts 227 Installing the Stopping Bracket Removing Sled Modules from the Server Enclosure Installing the Server Enclosure into the Rack228 229 Installing the Server Enclosure 230 Replacing Sled Modules in the Server Enclosure 231 Installing the External PDU into the Rack Removing the Pcib Module 232 233 Installing the PDU Mounting Brackets 234 10. Installing the Snorkel Air Duct to the PDU 235 11. Installing the Snorkel 236 12. Installing the PDU 237 Connecting the Power Cables 238 15. Opening the PDU Cover 239 240 16. Connecting a Single Server Enclosure to the PDU 241 17. Connecting Multiple Server Enclosures to the PDU 242 Connecting a Network Switch to a Rack PDU 243 Connecting the PDU to the Network 244 20. Installing the PMC Assembly 245 21. Connecting the Network Cable 246 Powering Up the Systems 247 23. Turning on the PDU Breaker Switches 248 Indicator Icon Description 249 250 251 Safety First-For You and Your System Installation Problems Troubleshooting a USB Device Troubleshooting System Startup FailureTroubleshooting External Connections Troubleshooting the Video Subsystem 253 Troubleshooting a Serial I/O Device 254 Troubleshooting a NIC 255 Troubleshooting a Wet Enclosure 256 Troubleshooting a Damaged Enclosure 257 Troubleshooting Enclosure Fan Modules 258 Fan Controller Firmware ResponseCase Scenario 259 260 261 262 Troubleshooting Cooling Problems 263 264 Enclosure Air Inlet Temperature Threshold Settings Air Inlet Temperature Threshold Settings265 266 Troubleshooting System Memory Troubleshooting Sled Components267 268 269 Troubleshooting a Hard-Drive Troubleshooting Processors Troubleshooting Expansion Cards270 271 Troubleshooting the System Board 272 Troubleshooting the System Battery 273 IRQ Assignment Conflicts 274 275 Updating the Fan Controller Board Firmware 276 Before You Begin Resetting the FCB Network Connection Checking FCB Indicators277 Configuring the Snmp Traps Viewing or Changing the FCB Configuration Information278 279 Updating the FCB Firmware 280 Viewing the FCB Firmware Version Information Resetting the PDU Network Connection Checking PDU Indicators281 282 Viewing or Changing the PMC Configuration Information 283 Updating the PMC Firmware 284 Viewing the PMC Firmware Version Information Server Enclosure Boards Front Panel Board Connectors285 286 Fan Controller Board Connectors 287 Power Management Board Connectors 288 289 Contacting Dell 290 291 Index 292 PDU 293 294 Snmp MIB 295